Keyzar Jewelry Reviews 

1,395
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning beauty of the products, often noting that the rings look even better in person than online. Many people highlight the outstanding and responsive customer service, describing the team as helpful and going above and beyond. The ordering process is frequently described as smooth and easy, with consumers appreciating the fast and timely delivery of their purchases. However, some people mentioned receiving an incorrect product, such as a different metal than ordered, or were disappointed with the ring's color upon arrival. A few others also felt product images did not accurately represent the item, specifically noting issues like a diamond's bowtie effect not being visible online.

What people talk about most

Product

Customers consistently express high satisfaction with the product, often describing their rings as beautiful,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight with the... See more

Customer service

People report positive experiences with customer service, highlighting its exceptional quality and... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast shipping and early arrivals,... See more

Order

Consumers find order to be a positive experience, with many praising the smooth and easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more

Company replied

Rated 5 out of 5 stars

Keyzar has the customer service most companies can only dream of having. They are so quick to respond, kind, courteous, and they go above and beyond for their customers. Living in another state makes... See more

Company replied

Rated 5 out of 5 stars

Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more

Company replied

Rated 5 out of 5 stars

Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,395)

316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Matched My Specifications

Ring was well made, exactly what I had specified, professionally packaged, and arrived in a very timely manner! Can't wait to propose next week!

18 May 2026
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Reply from Keyzar Jewelry

Daniel, Fingers crossed for you...and an early congratulations!!! 🥂

Rated 5 out of 5 stars

Dont sleep on Keyzar guys

Dont sleep on Keyzar guys! Customer service and craftsmanship is great!

12 May 2026
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Reply from Keyzar Jewelry

Hallo Tamina, appreciate the shoutout! 😃
our team really is the best and they put so much love into every single ring....💗

Rated 5 out of 5 stars

Customer service is top tier

Customer service is top tier. They are very responsive and empathetic

Delivery is also fast

11 May 2026
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Reply from Keyzar Jewelry

Olivier TYSM for this💖
there’s really nobody like our team they care so much🥰

Rated 5 out of 5 stars

Ring was supplied exactly as requested

Ring was supplied exactly as requested. And the team provided me a replacement data card when requested.

20 April 2026
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Reply from Keyzar Jewelry

Hi Neil,
Precision is everything to us, and customer service is always our top priority!
Thanks for the great feedback🌷

Rated 5 out of 5 stars

The best company with best products around!

My husband got my engagement and wedding ring from Keyzar and I wanted his ring to match. I ordered close to the wedding date and the customer service was super understanding and rushed the ring. I couldn’t have asked for a better company and I am so happy with our rings. They are beautiful and such high quality. I get compliments on my rings all the time and everyone (including me) adores it! I am so thankful for the Keyzar team and all their love they pour into these rings.

8 May 2026
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Reply from Keyzar Jewelry

Woww, this completely made our day!🥰
It is such an honor to be part of your love story from the engagement to the wedding.
Thank you for the incredible words and for being a part of the Keyzar family...Wishing you both a lifetime of happiness! 🥂💍

Rated 5 out of 5 stars

So easy

It was very easy. My fiancée loves her ring. I think it looks fantastic. Sending it back for resizing was even easier, had it back in about a week and a half.

14 May 2026
Unprompted review
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Reply from Keyzar Jewelry

Tyler, it’s so amazing that you nailed her taste perfectly, it shows you know her really well!😉😉
Congratulations to you both! 🥂💍

Rated 5 out of 5 stars

The ring is nice

The ring is nice, the price was good, the making it took almost a month, which is very long

4 May 2026
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Reply from Keyzar Jewelry

Hello Helena,

We're pleased to hear that you liked the ring.
I understand that the anticipation has made the wait for order delivery weigh heavily on you, but hopefully you can understand that each ring we make is hand crafted to the precise specifications\size of each customer. This process can occasionally take time, to help assure the high quality standards we aim for.
With that said, reviewing your order shows that it had been shipped out precisely 15 days after it was first placed. Please accept our apologies if you've not found the shipping to be sufficiently expedient. We will continue doing our best and working to improve the services we offer.

Regards,
Emma, Support Team Manager

Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, very well crafted. Customer support responded quickly to questions. Received ring almost 2 weeks before expected which was great given the short time frame I was in.

6 May 2026
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Reply from Keyzar Jewelry

Hi Cameron,
Knowing we saved the day and got your ring there early is the best feeling! 🤩
Honestly, making our customers this happy is exactly why we do what we do...☺️☺️

The Keyzar Team💍

Rated 5 out of 5 stars

Keyzar is the best and definitely worth it.

Website is super easy to use. I love that I was able to customize my ring to exactly what I wanted and also pick out my favorite stone as well. The extras you can add make my ring unique, not like any other in the world.

5 May 2026
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Reply from Keyzar Jewelry

Holly🌷
This totally made our day! 😊
We’re so glad you enjoyed the customization process. Thank you for being such an amazing customer and for the kind words!...

The Keyzar Team 💍

Rated 5 out of 5 stars

Amazing product and customer service

Amazing product and customer service. Ring arrived within a month and it was beautiful. She said yes and hasn’t stopped looking at it since.

4 May 2026
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Reply from Keyzar Jewelry

Brian, of course she said yes! 😜😜😜
Wishing you both a lifetime of happiness together! 🥂

Rated 5 out of 5 stars

Overall easy to use and the ring came…

Overall easy to use and the ring came out great. The only critique I have is the weeks in between placing the order and receiving the delivery was very quiet. This is nitpicking but 3-4 weeks without an update makes you a little nervous.

1 May 2026
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Reply from Keyzar Jewelry

Hi Micheal,
First of all, congratulations! 🥂
We’re so glad the ring came out great. Thank you for the honest feedback about the updates during the wait, we're definitely taking this note to heart! 💗

Rated 5 out of 5 stars

Jared is amazing

Jared is amazing! Customer service is exceptional.

7 May 2026
Unprompted review
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Reply from Keyzar Jewelry

Jared really is the best! 🌟
Thank you so much for the wonderful shoutout, we’ll definitely pass the kind words along to him..
Enjoy your ring! 💍

Rated 5 out of 5 stars

Exceptional Experience From Start to Finish

I had an absolutely spectacular experience with Keyzar Jewelry. I placed my order on April 17th and received my ring by May 5th, which was much quicker than I expected for such a beautiful custom piece. The overnight shipping was an amazing bonus!

Throughout the entire process, their customer service team was incredibly responsive, knowledgeable, and helpful. Every question I had was answered quickly and throughly.

When my ring arrived, it completely exceeded my expectations. The craftsmanship, quality, and attention to detail are absolutely stunning. You can truly tell they care about their customers and the jewelry they create. I would highly recommend Keyzar to anyone looking for a beautiful (and affordable) engagement ring.
Bonus-- An overall smooth, stress-free experience!

4 May 2026
Unprompted review
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Reply from Keyzar Jewelry

Wow, thank you so much for such a detailed and thoughtful review! Honestly, having amazing customers like you is our real bonus.🥰🥰
Our team works so hard to make sure every customer gets the most attentive and caring service, and we're so glad you had such a perfect experience.

THANK YOU!!!

Rated 5 out of 5 stars

Amazing product and customer service…

Amazing product and customer service did a wonderful job with assisting me

10 April 2026
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Reply from Keyzar Jewelry

Hi Mark,
It’s such a pleasure to read this! 😊
THANK YOU!!!
We take great pride in our customer service😍
The Keyzar Team 💍

Rated 5 out of 5 stars

Excellent pricing and quality

I had a really great experience with Keyzar Jewelry getting a wedding ring set for my wife for our 10 year anniversary and her masters graduation. The whole process felt smooth and easy, and they were great to work with. What impressed me most was how fast everything moved. They actually finished and shipped the rings earlier than they anticipated, which was a nice surprise.

When the set arrived, it looked even better in person. You can tell they really care about the details, and that meant a lot for something this important. Overall, I’m really happy I chose Keyzar and would definitely recommend them to anyone looking for something special.

28 April 2026
Keyzar Jewelry logo

Reply from Keyzar Jewelry

We are so thrilled to be a part of such big moments in your lives!!!
Wishing you both a lifetime of happiness and endless love together❤️

The Keyzar Team 💍

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