Keyzar Jewelry Reviews 

1,398
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning beauty of the products, often noting that the rings look even better in person than online. Many people highlight the outstanding and responsive customer service, describing the team as helpful and going above and beyond. The ordering process is frequently described as smooth and easy, with consumers appreciating the fast and timely delivery of their purchases. However, some people mentioned receiving an incorrect product, such as a different metal than ordered, or were disappointed with the ring's color upon arrival. A few others also felt product images did not accurately represent the item, specifically noting issues like a diamond's bowtie effect not being visible online.

What people talk about most

Product

Customers consistently express high satisfaction with the product, often describing their rings as beautiful,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight with the... See more

Customer service

People report positive experiences with customer service, highlighting its exceptional quality and... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast shipping and early arrivals,... See more

Order

Consumers find order to be a positive experience, with many praising the smooth and easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more

Company replied

Rated 5 out of 5 stars

Keyzar has the customer service most companies can only dream of having. They are so quick to respond, kind, courteous, and they go above and beyond for their customers. Living in another state makes... See more

Company replied

Rated 5 out of 5 stars

Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more

Company replied

Rated 5 out of 5 stars

Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,398)

319 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The ring is GORGEOUS!!

The ring is GORGEOUS!!! I love it! After emailing them how I would love to have my new ring before my daughter wedding they got it to me within a week. I definitely recommend other people to this company.

6 April 2026
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Reply from Keyzar Jewelry

We’re so happy to hear this!! we always try our best!!! 😍😍

Rated 5 out of 5 stars

Outstanding Customer Service and a Stunningly Beautiful Ring


The customer service is truly outstanding. The team responds quickly and is always incredibly helpful with any questions. The level of care and support could not be better — and my ring could not be more beautiful.
I chose a 2 ct Round Trellis Eternity Ring, which I wear on my index finger. The stones are the perfect size, and the ring is absolutely stunning. I truly could not be happier.
Thank you to the entire team — I highly recommend this company!

10 April 2026
Unprompted review
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Reply from Keyzar Jewelry

Thanks Birgit!!! You simply make the best choices 😉😊

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! The Keyzar team was prompt with their responses and made sure the custom details were exactly right!

31 March 2026
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Reply from Keyzar Jewelry

It’s people like you who make what we do so much fun....😘😘

Rated 5 out of 5 stars

Buying was easy and the ring was…

Buying was easy and the ring was beautiful! Unfortunately, just not my style so plan on returning but very happy with their service.

30 March 2026
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Reply from Keyzar Jewelry

Thank you! No problem!!! We are always here for you 💞

Rated 5 out of 5 stars

Ring turned out stunning

The ring is absolutely stunning—it turned out even better than I imagined and matches exactly what my fiancée envisioned for her engagement ring.

27 March 2026
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Reply from Keyzar Jewelry

We love making dreams come true....

Rated 5 out of 5 stars

I called and asked questions about the…

I called and asked questions about the ring and the person was very helpful. It gave me the confidence to order online. I was very pleased with the ring and she's going to be over the moon when she receives it.

30 March 2026
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Reply from Keyzar Jewelry

We are sure she’s going to love it😉😊Good luck!!!!

Rated 5 out of 5 stars

KEYZAR FOR THE WIN!!!

Keyzar for the win! The quality of the jewelry is phenomenal and is only outdone by their service. I was in a pinch with an anniversary and everyone made the selection, purchase, and shipping of a ring absolutely perfect. Their communication and ordering was absolutely fantastic!

2 April 2026
Unprompted review
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Reply from Keyzar Jewelry

Anthony, So glad we could make it happen for you. You’re the winner🏆

Rated 5 out of 5 stars

Great ring and experience

The team at Keyzar did an amazing job. Customer service was extremely helpful with the ring customizations and any questions I had. Jared was always patient and attentive, and was able to help with various logistical roadblocks and go the extra mile so I could get the ring on time. I am very grateful for everyone at Keyzar for working with me, and thank you for such an amazing ring!

19 March 2026
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Reply from Keyzar Jewelry

David, So happy to hear that! We’ll let Jared know😉, he’ll be thrilled💞💞

Rated 5 out of 5 stars

Lifetime of memories in a ring

Customer service is absolutely impeccable! I couldn’t be happier with my ring
I would 10/10 recommend to anyone wanting amazing quality jewelry with the best customer service ever!

2 April 2026
Unprompted review
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Reply from Keyzar Jewelry

Love being a part of the sweetest memories🌹....

Rated 5 out of 5 stars

Isn’t she lovely

I was slightly nervous about a thinner band, but this ring is stunning, sturdy, and a show stopper. I love this ring so very much!

4 September 2025
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Reply from Keyzar Jewelry

Yes!!!she really is😍😍

Rated 5 out of 5 stars

Excellent communication my ring took a…

Excellent communication my ring took a little bit longer than expected but was in perfect condition,I know my fiancé will love it. When I had a question about timing on the delivery, response was immediate, Keyzar customer service is top notch!

18 March 2026
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Reply from Keyzar Jewelry

It’s our mission!😜 thank you!!😍

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