Keyzar Jewelry Reviews 

1,395
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 343 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and stunning beauty of the products, often noting that the rings look even better in person than online. Many people highlight the outstanding and responsive customer service, describing the team as helpful and going above and beyond. The ordering process is frequently described as smooth and easy, with consumers appreciating the fast and timely delivery of their purchases. However, some people mentioned receiving an incorrect product, such as a different metal than ordered, or were disappointed with the ring's color upon arrival. A few others also felt product images did not accurately represent the item, specifically noting issues like a diamond's bowtie effect not being visible online.

What people talk about most

Product

Customers consistently express high satisfaction with the product, often describing their rings as beautiful,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing delight with the... See more

Customer service

People report positive experiences with customer service, highlighting its exceptional quality and... See more

Delivery service

Users describe positive interactions with delivery service, often praising fast shipping and early arrivals,... See more

Order

Consumers find order to be a positive experience, with many praising the smooth and easy online ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am absolutely obsessed! I have the Lindsey ring with an oval 3.06-carat stone in a size 5. The pictures and videos I've seen on Instagram and the web page don’t do it justice—it’s stunning, classy,... See more

Company replied

Rated 5 out of 5 stars

Keyzar has the customer service most companies can only dream of having. They are so quick to respond, kind, courteous, and they go above and beyond for their customers. Living in another state makes... See more

Company replied

Rated 5 out of 5 stars

Order was smooth and customer service was amazing. They were quick to answer questions and were able to make a last minute customization to the ring without any trouble. I proposed yesterday and my gi... See more

Company replied

Rated 5 out of 5 stars

Ordered the Lindsey on June 6th, and it arrived on June 25th. Ring looks fantastic, fiancé loves it, and tons of compliments. I was suspicious about ordering online and honestly went out on a limb bec... See more

Company replied


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,395)

316 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Few clicks, satisfied fiance

All I had to go on was "marquise, with side stones". The website had lots of options with helpful descriptions for things I wasn't familiar with.

I ordered the Lindsey which arrived within 3 weeks and my fiance loved it!

9 December 2025
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Reply from Keyzar Jewelry

Hi Frank, Love hearing that your fiancee is happy with the ring! Glad we could help you find it💍💕

Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate. Incredibly happy with the result.

21 March 2026
Unprompted review
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Reply from Keyzar Jewelry

Hi Nick, we’re just as happy as you are! That’s what matters most to us. Thanks for choosing us! 💍💕

Rated 5 out of 5 stars

Amazing.

The ring looked very beautiful, she will love it.

17 March 2026
Unprompted review
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Reply from Keyzar Jewelry

Actually, it's absolutely what is most important to us! Thanks, Nick💞

Rated 5 out of 5 stars

They were really helpful with changing…

They were really helpful with changing parts of the ring and being speedy in delivery and creating the ring! The original ring I ordered I missed some additions when I ordered so the team helped me with all the steps to send it back to add the additions!

4 February 2026
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Reply from Keyzar Jewelry

Hi Zoran, making perfect rings and ensuring you're happy is exactly what we do best! 😉😍

Rated 5 out of 5 stars

I am absolutely in love with my ring…

I am absolutely in love with my ring from Keyzar Jewelry! The craftsmaship is breathtaking, and the setting is even more elegant in person

2 March 2026
Unprompted review
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Reply from Keyzar Jewelry

Hi Gerard, thank you for the wonderful feedback! We take great pride in our craftsmanship, and we’re so glad you love the perfection of your ring as much as we do 😉

Rated 5 out of 5 stars

LOVE

I absolutely love my set. They're everything I could have ever dreamed of and more!

11 March 2026
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Reply from Keyzar Jewelry

❤️

Rated 5 out of 5 stars

The prices are the best out there, the quality and styles are incomparable

Excellent customer service and the quality is beyond what I expected!! I’m in LOVE with my ring. We upgraded my ring after having my daughter (I’m putting our original diamonds aside for her in the future, but she plays with this ring more than my original, so this ring will be inherited) and compared to the customer service, quality and AFFORDABILITY compared to major chains, I WISH we found this company before we got engaged and married years ago. I now believe in lab diamonds! The prices were better, and again, the quality of the diamond and customer service were incredible. My husband is so skeptical and conscious of anything we buy online and can’t see in person but the verified reviews were so right! I’ll never buy from or recommend another ring company but this one! I’m just waiting for a wedding band ring that matches my vintage taste for the Amber with an elongated cushion cut diamond! Gorgeous! If ur looking for ur sign to buy from here, do it. You’ll be so in love with what you get and let’s applaud the quality companies that still exist!!!!!

11 February 2026
Unprompted review
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Reply from Keyzar Jewelry

Hi Jessica, your heartwarming story truly enchanted us! At Keyzar, we believe every ring is the start of a beautiful love story, and knowing yours will be passed down to your daughter is so special. You have wonderful taste. The Amber is a truly stunning choice.💖💕

Rated 5 out of 5 stars

Excellent quality ring

I bought an engagement ring last year and just bought my wedding ring from this site, everything exceeded my expectations. The quality of the ring is amazing, the ring was delivery was quick and my wife loves them! I must admit, I was skeptical at first because I have seen ads on instagram and I usually don't buy products online but I shocked how incredible my experience has been. I would definitely recommend especially with how frequently they have sales.

2 March 2026
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Reply from Keyzar Jewelry

Hi Jacob, wow! We're so honored to have been a part of both your engagement and wedding. Knowing that everything exceeded your expectations means the world to us! Wishing you and your wife a lifetime of happiness together forever! 😘😘

Rated 5 out of 5 stars

By far the best experience

By far the best experience . I had so many questions . Changes and keyzar delivered with exceptional service . Also the quality on my selection was the best ❤️

22 February 2026
Unprompted review
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Reply from Keyzar Jewelry

It was a pleasure being there for you! The ring truly turned out perfect. Congratulations, Danyel 🌹😍

Rated 5 out of 5 stars

Keyzar has great service

Keyzar has great service. It can take a bit long to get your item shipped but that’s because they have to hand make it so you know it’s special. Once it’s shipped it’s at your house within at least two days since it’s expedited. Great customer service and fast response time.

25 February 2026
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Reply from Keyzar Jewelry

We love creating such special pieces for our customers! It’s wonderful to hear you enjoyed the service and that we could be there for you throughout the process. Enjoy your beautiful ring, Javier ✨💍

Rated 5 out of 5 stars

Amazing quality and construction

Amazing quality and construction. Could not find a better ring and diamond for the price. Customer service was amazing and friendly as well answering any questions I had.

25 February 2026
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Reply from Keyzar Jewelry

Hi Tom, it’s truly a pleasure meeting customers like you! We’re so glad you found the perfect ring and diamond with us.😍

Rated 5 out of 5 stars

Beyond In love with my 15 engagement…

Beyond In love with my 15 engagement ring replacement. The process through keyzar was excellent. Their quick response and willingness to help and answer all of my questions made this process so easy.

25 February 2026
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Reply from Keyzar Jewelry

Norma, seeing our customers feel this way about their rings is exactly why we love what we do! It was truly a pleasure being there for you. 😘😘

Rated 5 out of 5 stars

Perfect

Exactly what I wanted!

25 February 2026
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Reply from Keyzar Jewelry

Absolutely, what we love to hear!

Rated 5 out of 5 stars

Great Choice for Jewelry

Beautiful craftsmanship and fast delivery!

25 February 2026
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Reply from Keyzar Jewelry

Thank you so much! We strive to make every experience perfect. 🤩

Rated 4 out of 5 stars

Rings and Shipping

The rings are beautiful and I am very happy with the results. The reason I gave 4 stars is because with both of my orders, there was no clear shipping/delivery date until the day before. It has to be signed for which means that I had to be home for that between 8-12 and miss work, which is not easy for me to do on short notice. I couldn't have it held because the company does not allow that as it voids the insurance, which I also did not want to do.

25 February 2026
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Reply from Keyzar Jewelry

Hi Chelsy, Thank you for being so honest with us! We’re so happy to hear you love your rings and are truly glad you chose us. We’ve definitely taken your notes to heart as we try to make every experience perfect. 💞

Rated 5 out of 5 stars

Wonderful experience with Keyzar

Wonderful experience with Keyzar - brilliant ad campaigns that highlighted truly how beautiful the ring was! Thank you :) (she said yes!)

1 March 2026
Unprompted review
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Reply from Keyzar Jewelry

Of course she said yes! 😉 Huge congratulations to you both. So happy the ring was everything you hoped for! 🤩

Rated 5 out of 5 stars

Very happy with my rings!

Very happy with my rings! Loved the flexibility of choosing my own diamond, cut, settings, and matching band. Stunning result!

20 January 2026
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Reply from Keyzar Jewelry

Hi Molly, we’re so excited your dream came true! 💍💗

Rated 5 out of 5 stars

Keyzar ad through tiktok…

I saw an ad for Keyzar through tiktok when I was planning on proposing to my then gf. I went to the sire and they had beautiful band styles and diamond choices to really customize my wife's ring. After a year of wear it still shines like new and no loose stones!! The wife never takes it off 😆 she loves it so much. Thank you keyzar!!

26 February 2025
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Reply from Keyzar Jewelry

Thank you so much! We love knowing this and are grateful to be a part of your love story. 💕💕💕

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