Worst nappies I’ve used. They don’t have good fit around the thighs, meaning they often leak. But the most annoying part is that the tab on a number of the nappies which is used to attach around the... See more
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Whilst my purchases are great the delivery via Hermes leaves a lot to be desired. Parcel thrown over a gate into my garden where it was soaked by rain!!! Ever heard of leaving it with a neighbour!!! H... See more
Company replied
My order arrived damaged from the courier. Despite being labelled fragile, items were packed in just a loose plastic bag. I contacted kiddicare immediately on their website. After several messages (al... See more
Company replied
Never had any problems with this company, I've ordered small products (nappy bin liners) & big products (cot bed) over the last 2 years. They had a bit of a wobble, I think when they changed owners or... See more
Company replied
Company details
Information provided by various external sources
Welcome to Kiddicare, the baby superstore offering a wide range of products and accessories for babies, including cots, buggies, prams, toys, clothing and much more. All of our products are available to purchase securely online.
Contact info
United Kingdom
- www.kiddicare.com
2.5
Poor
4k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good quality product and excellent…
Good quality product and excellent delivery times.
12 July 2018
Unprompted review
I bought 2 sippy cups and they didn't…
I bought 2 sippy cups and they didn't have lids. I saw the advert with straws but got a different product not fully happy
12 July 2018
Unprompted review
Reply from Kiddicare
Hi Faiz,
Thank you for your review,
I am really sorry to hear you have received an incorrect item, I have sent you an email via the email address on the order to have this resolved for you.
Kindest Regards
Daniel.
Quick simple user friendly website.
Quick simple user friendly website.
Hassle free delivery information
Would use again
12 July 2018
Unprompted review
great little cot for the grandparents
12 July 2018
Unprompted review
Brilliant very happy
12 July 2018
Unprompted review
Product as described and recieved…
Product as described and recieved within a few days
12 July 2018
Unprompted review
Reply from Kiddicare
Hi Pam,
Thank you for your review!
I am pleased to hear your product is as described and you received your product within the delivery time scale provided to yourself.
Wee hope to see you shopping with us again in the future at our new home on Dunelm.com under the Baby & Kids section.
Kind Regards
Daniel.
Brought a pushchair,Very happy,fast…
Brought a pushchair,Very happy,fast delivery.
12 July 2018
Unprompted review
Joie Skewed Lines- Would Recommend!
My pushchair arrived very quickly. I was really pleased with the quality and had no issues whatsoever. I also felt assured that Kiddicare is partnered with Dunelm Mill.
12 July 2018
Unprompted review
Good bath seat baby loves it
12 July 2018
Unprompted review
Highly recommend.
Good website, easy to search and check out. Items were very competitively priced and delivery was fast. Highly recommend.
12 July 2018
Unprompted review
Fast service and delivery
Fast service and delivery. Only wim was that you don’t receive a confirmation email for your order so it gets confusing if the order has actually been accepted. Had to chase this on Twitter and Facebook.
12 July 2018
Unprompted review
Reply from Kiddicare
Hi Melissa,
Thank you for your review!
I am sorry to hear that you did not receive a confirmation email regarding your order, however I am happy to hear you received your order and you are happy with the item.
We hope to see you shopping with us again at our new home on Dunelm.com under the Baby & Kids Section.
Kindest Regards
Daniel.
Do not usually buy online
Do not usually buy online, but needed a travel cot for my grandson. Ordered Saturday evening, delivered Tuesday with an exact time. Very good service and nice quality product
12 July 2018
Unprompted review
Great quality child gate and really…
Great quality child gate and really good customer service and fast delivery.
11 July 2018
Unprompted review
Great bed!
Great bed - my 3 old daughter loves it. Fairly straight forward to put together too.
11 July 2018
Unprompted review
Stressful process
Ordered 10 items and was charged the full amount straight away but only had a confirmation email showing 3 items. Then only received those three items. Took a week for someone to respond to my complaint email. It was all sorted after a while though and we now have our 10 items.
11 July 2018
Unprompted review
Reply from Kiddicare
Hi Charlene,
I'm very sorry to hear that you did not receive all of these items and can understand the upset regarding this, as we would like to make sure all items are promptly delivered.
While i'm glad to hear this has been resolved, we have sent a notification over to our department to have this investigation to make sure incidents like this do not occur again.
Kind regards,
Ethan
I would recommend kiddicare to all & I…
I would recommend kiddicare to all & I have.
Quick & easy.
Excellent getting a text to say it was on it's way and another to say it was delivered. 😊
11 July 2018
Unprompted review
Very happy with my experience.
11 July 2018
Unprompted review
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