KnifeCenter Reviews 937

Again, Knifecenter has the most awesome Customer Service Representatives on the Knife Planet. It started about a decade ago with Kristin as a new, bright, bubbly, can-do customer service rep. that did not have “Cannot” in her vocabulary. I owe the start of my journey with Knifecenter to that extraordinary experience that never wavered for years & years till she was promoted up & up into the KC ranks. Over the years Kristen left her mark and the mgt. of KC has found people of that caliber year after year. The Superstar I have the pleasure of communicating with now 2025 till today is Heather … a person of the highest character & values with all the attributes of Kristen and the KC Customer Service Culture… and brings the personal touch to every opportunity she faces in her dealings with me and all the people who call KC their place for the very best selection in EDC knives - tools & accessories and especially true collector knives. Many places have knives to sell - but what happens after the sale or important information about what’s on the horizon for the latest & greatest??? That’s the Secret Weapon Knifecenter has vs. others who want the sale and not building decades of loyal customers - that want the best infrastructure to deal with ??? Today - I had a question concerning and an inquiry that takes a person in the know and the proactive gift to find out - if not known at the time. I cannot say enough about the KC Owner - CEO - Buyers - Customer Service and All Others that make the KC experience one that makes a lasting impression year after year after year.

KC has been my go-to for edged tools for years. I've only had one issue (redeeming a gift card) that, due to my error, fell through the cracks. Within a day KC customer service fixed the issue and got us straight. Great selection and quick shipping! I also appreciate that they do not charge until my order is shipped! They have earned my business time and again! TRUSTWORTHY!

I have been buying from the Knife Center for more than a decade and have never regretted it. The customer service here is exceptional and the products they sell are exactly as described. At a time when the world seems to be all about “me me me”, I truly appreciate the dedication to the customer.

Login needs to be smoother and checkout is to complicated

I started doing business with knifecenter around mid 2009 I was a man of 19 going on 20 years old there is never been a time that I've done business with this company and felt as though that they didn't care you know they always made me feel as though I was at home with the knife family and he always made me feel as though I wasn't not important they care about their business and most of all they care about the customers as if they were a part of their own family I had one issue it was taken care of that day that minute they just they care you know if they see something wrong they fix it it doesn't matter what it is or who it is they care I mean yeah every company has their issues Nobody's Perfect but this company will always listen to the customer and try to make it that much better they're always open the ideas and thoughts that can make a customer's day even better there will never be a time that you talk to these people and they make you think that you're not important you know if you buy something they have a policy that if it's not right they will give you an option to send it back and give you your money back or if you just want to trade it out for something of equal value or the same product they will just send it to you as long as you send the old knife back I just don't know any other way to say it they make you feel at home these people know what they're talking about and if they don't understand something they look into it I mean it's just a fun wholesome family company I did business with the current owners uncle and it was amazing I never had anything negative to say about the man at all the man had chose to sell the company to his nephew Josh korn and like his uncle he's put his footprint deep and hard into the knife industry of being a supplier and a promoter for other knife companies to sell their products listen to me whoever reads this don't be shy about this company don't be afraid of something new believe me you won't be disappointed and that's the truth give these people a chance and I promise you you won't regret it

This seller, like many others is part of a systemic problem in the knife industry. They actively ban overly negative reviews of your purchases on their site, (simply won't publish them) and they charge return shipping if you're dissatisfied. Aside from that, your "tool" must be in brand new, unused condition. Pretty difficult to determine whether or not a knife is any good without testing it. Non-returnable at that point. They also protect companies that have no post-sale customer service by ignoring complaints you may have with purchases. They won't even do the bare minimum to act on your behalf to get a pocket clip... When sellers have volatile return policies and run interference for sketchy companies by blocking negative reviews on the products they sell, along with a clear disinterest in providing managerial help to customers, it undermines honesty and integrity. And knife center joins a very well established list of places that put the customer last.

I HAVE BEEN DEALING WITH THE KNIFE CENTER FOR AWHILE NOW. I HAVE AROUND 400 KNIVES NOW SOME FROM KNIFE CENTER AND SOME FROM OTHER COMPANIES. MY OPINION THE KNIFE CENTER ALWAYS HAS A WONDERFUL BUYING EXPERIENCE. I CAN BUY A KNIFE AND IT WILL SHIP WITHIN 24 HRS USUALLY. SOMETIME LITTLE LONGER BUT ALWAYS WITH IN A PERFECT TIME FRAME. PRICES ARE ALWAYS BEST HERE. DAVID C ANDERSON ALWAYS SHOWS THE PRODUCTS TO THE BEST OF ITS ABILITY TO PERFORM AND SATISFY THE CUSTOMERS. I WILL CONTINUE TO SHOP ALL KNIFE PRODUCTS FROM THE KNIFE CENTER, AS IT ALWAYS HAS BEEN. THANK YOU TO ALL THE PEOPLE AT THE KNIFE CENTER. YOU GO BEYOND TO SATISFY THE CUSTOMERS. THANK YOU SO MUCH

The ability to search for almost anything is great. Good selection of knives.

I preordered a Boker Plus Extension knife. It is a little frustrating to not get updates on expected delivery of the pre-order

I started following KnifeCenter on YouTube over a year ago. Their show is informative and educational, combined with wit and humor. I have ordered a number of blades from them and have never been disappointed. Today I purchased a T6/T8 Torx bit driver set. It's a free shipping weekend, and I needed a few more points to get a $10 Gift card using their rewards program. Mission accomplished!

Shipping is always fast and reliable. Customer service is great when needed. Highly recommend Knife Center!!

Great choices and special prices
Terrible logon with saved passwords (don’t match)
When knife is selected it should quickly be added to basket for purchase. This does not happen when viewing Specials

Beautiful knife, excellent price!

Just wanted to thank you for my new ZT 0452BLUCF. I had asked for one with a light detent and a centered blade, and that is exactly what I received. The blade is held closed securely, yet smooth to deploy. This knife has better action than several Shiros I have handled.

Both knives I ordered said “in stock” only after I made my purchase did I get an email saying one of the knives was not in stock and would ship in 7-10 days. It has been 10 days and no update. I ordered these as gifts and due to this delay missed being able to give them on the birthday

KnifeCenter usually has that one knife I’ve been hunting down as a Spyderco Collector and EDC enthusiast. KnifeCenter is and always be a stop I make on my routine hunts.

Thank you for your quick and comprehensive action and great communications.
Ask for Patty. She knows everything that is worth knowing.

Knifecenter has become my go to for knives, flashlights, sharpeners. Shipping and processing is always fast, even with using USPS. As an added bonus their YouTube page does a great breakdown of new and upcoming knives. Can basically find a review of the knives for sale on there.

Hi, I placed a pre-order the other day for an item I was interested in and unfortunately forgot to enter the free coupon code for an additional item that was being offered with a purchase at that time.
Although I have since called in and your customer service agent was able to add it to my pending order, I would respectfully suggest that you incorporate a reminder including any current offers to pop up on the checkout screen during the checkout process, as a reminder, should someone be interested in your current free offer(s).
I know I would appreciate it as I don't always remember.
Thank you

Excellent company to do business with. With only one exception everything I have ordered has been perfect and works as indicated. Timely shipping and great customer service

Lots of selection, good detailed information about each item. I like the videos that accompany the descriptions.
I’d like to see a compare option since there are many options available in each category. ie: let me compare a few knives of my liking with sub 3 inch blades, etc.