KnifeCenter Reviews 

951
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Consumers love the wide range of available products, detailed item descriptions, and the exceptionally responsive customer support team that is always ready to help. People also mention that orders ship quickly and securely, making the overall purchasing process smooth and satisfying. However, some customers also noted frustrating delivery delays, slow shipping times, and a lack of proper tracking updates on certain orders. A few reviewers experienced significant problems when shipments were lost, backordered, or held up due to missing items. These individuals felt disappointed by the lack of proactive support when dealing with shipping complications.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great selection, sharp blades, and... See more

Customer service

Consumers find customer service to be positive, frequently praising the top-notch support and helpful... See more

Service

Reviewers highlight positive aspects of service, praising associates who work diligently and resolve requests... See more

Order

Customers consistently note positive experiences with order processes, highlighting great prices, fast... See more

Delivery service

People report ambiguous experiences with delivery service, as reviewers are sharply divided regarding their... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good experience ordering from here. Knife arrived well packaged and exactly as described. The Bugout is lightweight and the blade is sharp out of the box. I use it for camping and general outdo... See more

Company replied

Rated 4 out of 5 stars

a place to buy knives and tools that is trust worthy and will ship out your order in a timely manner...been a long time customer of this place and sure there have been hiccups with my orders along the... See more

Company replied

Rated 5 out of 5 stars

Lots of selection, good detailed information about each item. I like the videos that accompany the descriptions. I’d like to see a compare option since there are many options available in each categ... See more

Rated 5 out of 5 stars

I started following KnifeCenter on YouTube over a year ago. Their show is informative and educational, combined with wit and humor. I have ordered a number of blades from them and have never been disa... See more


Company details

  1. Knife Shop
  2. also in
  3. Cutlery Shop

Written by the company

Welcome to your resource for all things cutlery, shaving, and security. Since 1995 the KnifeCenter has been giving you the best "Old Fashioned" service. Buy knives by browsing from over 20,000 products, including pocket knives for every use, outdoor, camping, and survival knives. If you are a Swiss Army Knife fan, don't miss our selection of Swiss Army Knives, multi-tools and kitchen cutlery from Victorinox, or kitchen knives from Henckels, Wusthof and more. We also offer the finest Custom Made Knives and Semi-Custom Made Knives on the web!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

951 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(951)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

I started doing business with…

I started doing business with knifecenter around mid 2009 I was a man of 19 going on 20 years old there is never been a time that I've done business with this company and felt as though that they didn't care you know they always made me feel as though I was at home with the knife family and he always made me feel as though I wasn't not important they care about their business and most of all they care about the customers as if they were a part of their own family I had one issue it was taken care of that day that minute they just they care you know if they see something wrong they fix it it doesn't matter what it is or who it is they care I mean yeah every company has their issues Nobody's Perfect but this company will always listen to the customer and try to make it that much better they're always open the ideas and thoughts that can make a customer's day even better there will never be a time that you talk to these people and they make you think that you're not important you know if you buy something they have a policy that if it's not right they will give you an option to send it back and give you your money back or if you just want to trade it out for something of equal value or the same product they will just send it to you as long as you send the old knife back I just don't know any other way to say it they make you feel at home these people know what they're talking about and if they don't understand something they look into it I mean it's just a fun wholesome family company I did business with the current owners uncle and it was amazing I never had anything negative to say about the man at all the man had chose to sell the company to his nephew Josh korn and like his uncle he's put his footprint deep and hard into the knife industry of being a supplier and a promoter for other knife companies to sell their products listen to me whoever reads this don't be shy about this company don't be afraid of something new believe me you won't be disappointed and that's the truth give these people a chance and I promise you you won't regret it

7 January 2026
Unprompted review
KnifeCenter logo

Reply from KnifeCenter

Thank you for the kind words and for being such a loyal customer for the last 16 years! We’re glad we could help out whenever you had an issue. We appreciate the recommendation and look forward to your next order!

Rated 2 out of 5 stars

Fast shipping, but...

This seller, like many others is part of a systemic problem in the knife industry. They actively ban overly negative reviews of your purchases on their site, (simply won't publish them) and they charge return shipping if you're dissatisfied. Aside from that, your "tool" must be in brand new, unused condition. Pretty difficult to determine whether or not a knife is any good without testing it. Non-returnable at that point. They also protect companies that have no post-sale customer service by ignoring complaints you may have with purchases. They won't even do the bare minimum to act on your behalf to get a pocket clip... When sellers have volatile return policies and run interference for sketchy companies by blocking negative reviews on the products they sell, along with a clear disinterest in providing managerial help to customers, it undermines honesty and integrity. And knife center joins a very well established list of places that put the customer last.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

The best knife buy experience

I HAVE BEEN DEALING WITH THE KNIFE CENTER FOR AWHILE NOW. I HAVE AROUND 400 KNIVES NOW SOME FROM KNIFE CENTER AND SOME FROM OTHER COMPANIES. MY OPINION THE KNIFE CENTER ALWAYS HAS A WONDERFUL BUYING EXPERIENCE. I CAN BUY A KNIFE AND IT WILL SHIP WITHIN 24 HRS USUALLY. SOMETIME LITTLE LONGER BUT ALWAYS WITH IN A PERFECT TIME FRAME. PRICES ARE ALWAYS BEST HERE. DAVID C ANDERSON ALWAYS SHOWS THE PRODUCTS TO THE BEST OF ITS ABILITY TO PERFORM AND SATISFY THE CUSTOMERS. I WILL CONTINUE TO SHOP ALL KNIFE PRODUCTS FROM THE KNIFE CENTER, AS IT ALWAYS HAS BEEN. THANK YOU TO ALL THE PEOPLE AT THE KNIFE CENTER. YOU GO BEYOND TO SATISFY THE CUSTOMERS. THANK YOU SO MUCH

12 December 2025
Unprompted review
Rated 4 out of 5 stars

Searches and updates

The ability to search for almost anything is great. Good selection of knives.

I preordered a Boker Plus Extension knife. It is a little frustrating to not get updates on expected delivery of the pre-order

7 December 2025
Unprompted review
Rated 5 out of 5 stars

KnifeCenter is a Great Store!

I started following KnifeCenter on YouTube over a year ago. Their show is informative and educational, combined with wit and humor. I have ordered a number of blades from them and have never been disappointed. Today I purchased a T6/T8 Torx bit driver set. It's a free shipping weekend, and I needed a few more points to get a $10 Gift card using their rewards program. Mission accomplished!

5 December 2025
Unprompted review
Rated 3 out of 5 stars

Great choices and special prices

Great choices and special prices
Terrible logon with saved passwords (don’t match)
When knife is selected it should quickly be added to basket for purchase. This does not happen when viewing Specials

28 November 2025
Unprompted review
Rated 1 out of 5 stars

Both knives I ordered said “in stock”…

Both knives I ordered said “in stock” only after I made my purchase did I get an email saying one of the knives was not in stock and would ship in 7-10 days. It has been 10 days and no update. I ordered these as gifts and due to this delay missed being able to give them on the birthday

7 November 2025
Unprompted review
KnifeCenter logo

Reply from KnifeCenter

Thank you for your feedback. We apologize for any confusion or frustration regarding the shipping timeline, especially since these were intended as gifts.

We have reviewed your order details, which was placed on 11/10/25. When the order was submitted, one item was in stock while the other was listed as shipping within 7-10 business days. As per the order confirmation email, the entire order is held and shipped together once all items are available. Your complete order shipped on 11/17/25, which was the 5th business day after the order was placed. This means your order shipped before the 7–10 business day timeframe quoted to you.

Despite shipping ahead of schedule, we're sorry that shipping time still impacted your plans. The tracking is active, and the package is currently in transit. Please feel free to reach out to for any questions or concerns.

Rated 5 out of 5 stars

Love this Company

Knifecenter has become my go to for knives, flashlights, sharpeners. Shipping and processing is always fast, even with using USPS. As an added bonus their YouTube page does a great breakdown of new and upcoming knives. Can basically find a review of the knives for sale on there.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Freebies

Hi, I placed a pre-order the other day for an item I was interested in and unfortunately forgot to enter the free coupon code for an additional item that was being offered with a purchase at that time.
Although I have since called in and your customer service agent was able to add it to my pending order, I would respectfully suggest that you incorporate a reminder including any current offers to pop up on the checkout screen during the checkout process, as a reminder, should someone be interested in your current free offer(s).
I know I would appreciate it as I don't always remember.
Thank you

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Details

Lots of selection, good detailed information about each item. I like the videos that accompany the descriptions.
I’d like to see a compare option since there are many options available in each category. ie: let me compare a few knives of my liking with sub 3 inch blades, etc.

7 October 2025
Unprompted review

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