I’ve been working with this agency for a while now, and I’m so lucky to have dealt with Agnes. She is exceptionally responsible, reliable, and always answers my questions promptly. Her quick responses... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently started working for KPI recruitment. I was called by Richy Makein and to say I was set up and all documentation done promptly and out to work shifts within a few days and I I haven’t lo... See more
Great experience with KPI! All the staff are friendly and polite, and they’re always happy to help. Agnes has been especially helpful – she always keeps me updated with job opportunities and lets me... See more
Hi KPI team, I want to sincerely appreciate VIK and Simona C for their kind and professional way of responding to me, I most say that it's been really good experience since I started working with K... See more
Company details
Written by the company
KPI Recruiting has been established since 2008, providing staffing solutions to fill temporary, contract & permanent vacancies for many of the UK best-loved brands in retail, logistics, food production, services, hospitality, care, commercial, driving, education, automotive, executive, hospitality, industrial, rail & infrastructure, technical & engineering and finance. We currently have vacancies in warehousing, driving, admin, accounts, sales, retail, teaching, nursing, rail and civil engineering projects, and many more areas.
Contact info
KPI Recruiting Ltd, ST4 6JH, Stoke-on-Trent, United Kingdom
- 01782 712230
- marketing@kpir.co.uk
- www.kpir.co.uk
Breach of guidelines
Exceptional service from Agnes!
I’ve been working with this agency for a while now, and I’m so lucky to have dealt with Agnes. She is exceptionally responsible, reliable, and always answers my questions promptly. Her quick responses and professional support have left a great impression on me. Thank you, Agnes, for your great work!
I want to say I m verry sad with this…
I want to say I m verry sad with this experience jasmine is one of the people that helped me and I have said my birth date 3 times and she still didn’t get it right I have send the share code 3 times as well and the share code she said it didn’t work because she put the wrong details of my birthday again I said to her I look for work in warehouse packing she send me a warehouse were I needed to drive a truck? And after that I’ve work there two days Monday Tuesday I have waited till Friday to get payed they say I m gonna get payed Monday and today when I called it said I will get payed Friday so I have waited 2 weeks for two days payment for what I worked because she doesn’t do her job and she told me she just have send the payroll today please don’t hire people that don’t do their job right !
Gives you the tool do your job great…
Gives you the tool do your job great company
I recently started working for KPI…
I recently started working for KPI recruitment.
I was called by Richy Makein and to say I was set up and all documentation done promptly and out to work shifts within a few days and I I haven’t looked back.
He leaves other agencies way behind, he communicates with the client and myself and is upfront open and honest he goes the extra mile for both the client and myself, he communicates and addresses any issues without any hesitation and is ready to help you in anyway he can. He is a breath of fresh air to recruitment and it’s a pleasure to work for him.
Thank you Richy!! Keep up the good work. ⭐⭐⭐⭐⭐
Abbie J was super helpful with phone…
Abbie J was super helpful with phone calls and emails sorting out my job for me. Very quick to respond and always contactable. Thanks!!
Thank you Hayley Smith & KPI
I work with KPI regularly and have consistently found the team to be friendly, professional, and understanding in their interactions with employees.
Hayley Smith is a real asset to the company, always responding promptly and helpfully whenever I have questions.
Thank you to KPI and Hayley for your continued support and excellent service.
Hayley Smith was great helping me find…
Hayley Smith was great helping me find work, within 2 days I was employed.
I have had a very wonderful experience…
I have had a very wonderful experience and would like to sincerely thank Hayley Smith for her professionalism and support She has given me. The team at Heler foods is fantastic
Highly recommended
Gemma at KPI Recruiting is an absolute pleasure to work with, she totally understood my needs and helped myself to gain employment with a brilliant company.
I would highly recommend Gemma at KPI Recruiting.
Hi KPI team,
Hi KPI team,
I want to sincerely appreciate VIK and Simona C for their kind and professional way of responding to me, I most say that it's been really good experience since I started working with KPI. Many thanks for your help.
Pat.
The team at KPI Wigan has been great
The team at KPI Wigan has been great. I was supported by Abbie throughout the process and she was very thorough with everything that I needed to know. It made the experience less stressful and I look forward to continuing to work with them. Thank you!
Abbie was very helpful and went ovwr…
Abbie was very helpful and went ovwr and beyond to provide the best service
Fantastic experience with KPI
Great experience with KPI! All the staff are friendly and polite, and they’re always happy to help.
Agnes has been especially helpful – she always keeps me updated with job opportunities and lets me know straight away if there’s any news. If I have any questions or problems at work, she always tries her best to help. Really appreciate all the support.
Thank you, Agnes!
Agnes made the whole process easy
I had a great experience with Agnes Fung at KPI Recruiting. She responded quickly, explained the role and the working hours clearly, and matched me with a position close to home that fits what I was looking for. She kept me informed at every stage and made the whole process easy and stress-free. Genuinely helpful and professional — highly recommended if you’re job hunting around Bolton.
Very Helpful, Highly Recomend
Hayley Smith from KPI Crewe was such a fantastic help in finding me a stable place of work, incredible communication, supportive and kept me up to date every step of the way.
Agnes Fung is a helpful, suppotive, detail minded and thoughtful lady. She always prompt reply my email and ready to help. I am so happy to meet her in KPI.
Good experience in KPI.
Excellent
Both Esne and Corrine at the Stoke office were great at finding me a position. Fast replies to my enquiries and no being messed about. A pleasure to work with. Thank you ladies.
Abbie Jones was super helpful
The recruitment process was made very…
The recruitment process was made very easy! I was informed throughout the process in a kind and polite manner. Massive thank you to Maria for all the support!
Quick and helpful service
The recruitment process was extremely quick. I received updates, the required support and a job offer all in less than a week! Phil Holden was extremely helpful and helped me prepare for my interview.

Reply from KPI Recruiting
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.