KPI Recruiting 

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Rated 5 out of 5 stars

Hi KPI team, I want to sincerely appreciate VIK and Simona C for their kind and professional way of responding to me, I most say that it's been really good experience since I started working with K... See more

Rated 5 out of 5 stars

Great experience with KPI! All the staff are friendly and polite, and they’re always happy to help. Agnes has been especially helpful – she always keeps me updated with job opportunities and lets me... See more

Rated 5 out of 5 stars

The team at KPI in Crewe have been extremely helpful and encouraging! I was contacted by Ellie initially after she sent my CV out to some businesses. She was extremely helpful and, evidently, truly ca... See more

Company replied

Rated 5 out of 5 stars

Finding your first job can be overwhelming, but Agnes Fung from KPI made it so much easier. She was incredibly supportive, patient, and always ready to help. I am so grateful for her assistance in hel... See more

Company replied

Company details

  1. Recruiter
  2. Job Centre
  3. Employment search service
  4. Executive search firm
  5. Recruitment

Written by the company

KPI Recruiting has been established since 2008, providing staffing solutions to fill temporary, contract & permanent vacancies for many of the UK best-loved brands in retail, logistics, food production, services, hospitality, care, commercial, driving, education, automotive, executive, hospitality, industrial, rail & infrastructure, technical & engineering and finance. We currently have vacancies in warehousing, driving, admin, accounts, sales, retail, teaching, nursing, rail and civil engineering projects, and many more areas.


Contact info

Breach of guidelines

All reviews

(1,238)

191 reviews in the last 12 months

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Rated 5 out of 5 stars

Massive thanks to Hayley at KPI.She is…

Massive thanks to Hayley Smith at KPI.She is genuinely good at everything.communication is clear ,she's incredibly reliable and she handles every request very quickly and professionally.Honestly I can't fault her.5 Star.

23 March 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Nicholas
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

The company is great with its communication policy

The company is great with its communication policy which has been evidenr on how the consultant Hayley Smith has been with Me. I will surely recommend her and the company always. It is my pleasure that i was served by her.

8 April 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Chukwuebuka
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Resolved issue

Note that this issue has now been resolved. Took some discussions with Charles from Wigan. All sorted

Terrible company, avoid them at all costs. They promise you holiday pay, and yet when you request the money they flatly refuse.
The person claimed that i had not worked sufficient hours, so did not warrant holiday pay. Basically, the way it works is that you get paid an hourly rate, plus holiday pay. Therefore, if you work one hour you accrue holiday pay. Claiming that you hadn't work enough hours, even though i worked 55 hours which, even in basic maths would be 55 hours of accrued holiday pay.
However, the 55 hours apparently do not count.
So question is where will the money go that 55 hours of holiday pay go - apparently is missing in action ?
Maybe they can advise

28 April 2026
Unprompted review
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Reply from KPI Recruiting

Hi Simon,
We are sorry to hear that your experience was not as expected.
Please email marketing@kpir.co.uk to provide more information on your matter so that we can investigate.
Kind Regards,
KPI Recruiting

Rated 5 out of 5 stars

Brilliant

I applied for a new position and Keeley Callan was a great help and support during the entire process.
Keeley kept in regular contact throughout the process which was great. First time I have used KPI and the experience has been brilliant.

15 April 2026
Unprompted review
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Reply from KPI Recruiting

Hi Chris
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Great agency

Abbie and Agnes were my contacts while working with this agency. Both friendly and proffessional, always available if any problems arise.
Would highly recommend this agency.

15 April 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Anita
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

I have got big help from Abbie Jones…

I have got big help from Abbie Jones and Agnes Fung, that I mistakenly submitted P45 which trigger the end of employment with KPI wrongly Abbie fix it with paroll team. Thank her very much for her great work.

1 September 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Lillian
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

I've had the best customer experience…

I've had the best customer experience with KPi recruitment. And with Hayley Smith's services on the other side of the call, I've had all my requests sorted. I'll be happy to give more than 5 stars to this resourceful person.

14 August 2025
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi
Thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

I had a great experience working with Katy.

I had a great experience working with Katy. She was professional, supportive and kept me updated throughout the process. Thanks to her I secured a great role. I would highly recommend her and KPI to anyone looking for a reliable and helpful recruiter.

8 April 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Lisa
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Amazing experience

Amazing experience, Keeley was a great contact during the recruitment process and even after I was offered the position.

10 April 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Sian
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Organised

Organised, well informative and helpful

2 April 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Mashruk
thanks for the positive review
Kind Regards
KPI

Rated 1 out of 5 stars

No communication

I've done the online chat few weeks ago from their website and hoping if there was warehouse jobs available they took my details and said I'll receive an interview on the same week that I've done the online chat and guess what nothing ever since. All these five star reviews I'm beginning to think this is a scam company. 😡

31 March 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Jahid, Sorry to hear your experience was not as expected. If you would like to provide more details, please email marketing@kpir.co.uk so we can investigate.
Kind Regards
KPI Recruiting

Rated 5 out of 5 stars

I had a great experience with KPI

I had a great experience with KPI, and found Gemma really helpful when finding a role, also for keeping thorough communication throughout the whole process.

26 March 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Millie
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Dear Agnes,

Dear Agnes,
I did not expect that a simple job call at first would become a full-time job contract a few months later.This has been a really amazing process.Thank you so much. I'm grateful for your help.I wish you success in your work!

26 March 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Sam
thanks for the positve review
Kind Regards
KPI

Rated 5 out of 5 stars

Absolutely brilliant working with Ryan

Absolutely brilliant working with Ryan. I found a placement through KPI within weeks. Really understanding of my relocation needs. Would absolutely recommend !

19 March 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Ellie
thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Got me in work the next day of me…

Got me in work the next day of me asking really easy to speak to

Abbie jones was a great help

3 March 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Jordan thanks for the positive review
Kind Regards
KPI

Rated 5 out of 5 stars

Excellent service from Abbie and Agnes!

Excellent service from Abbie and Agnes!
I had a great experience with KPI Recruiting. Abbie Jones and Agnes were incredibly helpful and professional throughout the process. They made everything very easy and kept me well-informed. Highly recommended!

6 March 2026
Unprompted review
KPI Recruiting logo

Reply from KPI Recruiting

Hi Chun
thanks for the positive review
Kind Regards
KPI

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