Great experience with KPI! All the staff are friendly and polite, and they’re always happy to help. Agnes has been especially helpful – she always keeps me updated with job opportunities and lets me... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team at KPI in Crewe have been extremely helpful and encouraging! I was contacted by Ellie initially after she sent my CV out to some businesses. She was extremely helpful and, evidently, truly ca... See more
Company replied
Finding your first job can be overwhelming, but Agnes Fung from KPI made it so much easier. She was incredibly supportive, patient, and always ready to help. I am so grateful for her assistance in hel... See more
Company replied
The recruitment process was extremely quick. I received updates, the required support and a job offer all in less than a week! Phil Holden was extremely helpful and helped me prepare for my interview.... See more
Company replied
Company details
Written by the company
KPI Recruiting has been established since 2008, providing staffing solutions to fill temporary, contract & permanent vacancies for many of the UK best-loved brands in retail, logistics, food production, services, hospitality, care, commercial, driving, education, automotive, executive, hospitality, industrial, rail & infrastructure, technical & engineering and finance. We currently have vacancies in warehousing, driving, admin, accounts, sales, retail, teaching, nursing, rail and civil engineering projects, and many more areas.
Contact info
KPI Recruiting Ltd, ST4 6JH, Stoke-on-Trent, United Kingdom
- 01782 712230
- marketing@kpir.co.uk
- www.kpir.co.uk
Breach of guidelines
Concise and understandable induction.
Concise and understandable induction.

Reply from KPI Recruiting
Avoid, discrimination at it's best.
Writing on behalf of my partner.....
Discriminatory against someone with ADHD who needs extra support which they knew.
Leave very little time to accept a shift. May get accepted for a shift then they cancel it last minute.
However she cancelled once due to having heat stroke then they let her go.
I would not recommend this company, avoid. No support, bad management and lack of communication.

Reply from KPI Recruiting
Abbie Jones is very helpful and very…
Abbie Jones is very helpful and very nice . Can help me solve problem efficiently.

Reply from KPI Recruiting
hayley smith Was excellent getting me…
hayley smith Was excellent getting me work and made the process really easy to understand and find a job what suits me

Reply from KPI Recruiting
Outstanding support from Agnes Fung
From the moment I walked into the KPI Recruiting office in Wigan, Agnes made a real impression on me. She responded to me straight away and I could tell right then that she was kind, attentive and genuinely good at her job. I've rarely come across someone who shows up for people the way she does.
What stood out most was how fast she moved, within just a few days, she'd helped me secure a job, which honestly blew me away. She kept me updated throughout the whole process, checking in regularly and always available when I had questions or needed support. It was clear she genuinely cared about my best interests, not just getting me placed somewhere quickly.
If you're looking for a recruiter who treats you like a person and not just a number, Agnes is exactly who you want in your corner. I'm still working with her now and she continues to check in and support me well beyond just placing me in a role. Thank you, Agnes, for everything you've done and continue to do, it's made a real difference.

Reply from KPI Recruiting
KPI Education is amazing
KPI Education has been very supportive in my job transition, they have given me right advices without any pressure and when I did get my role through them I couldn't be more happier - its the right fit and the whole process from start to finish has been amazing with amount of details that they gave me and feedback - couldn't recommend more.

Reply from KPI Recruiting
Abbie helped me find a job seamlessly…
Abbie helped me find a job seamlessly and got me all the essentials ready to start wor straight away!!

Reply from KPI Recruiting
Huge thanks to Patrick for helping me…
Huge thanks to Patrick for helping me find work so quickly.

Reply from KPI Recruiting

Reply from KPI Recruiting
Ask for Keeley - she’s the best!
I have had the best and smoothest experience dealing with Keeley Callan at KPI. She has made this journey to a new role stress free every step. Keeley has kept me updated with progress throughout the journey whilst also becoming someone I know I can rely. Her communication was clear and her guidance was invaluable in securing me a new role.
I honestly can’t thank her enough for everything she has done for me.
10/10 service and highly recommended, KPI should be proud to have someone like Keeley as a mender of their team.

Reply from KPI Recruiting
Thank you
Big thank you to Abbie over at KPI Recruiting. She help me find work very quickly in my local area,

Reply from KPI Recruiting
One of the best recruiters in Staffordshire for sure!
I have to say I’ve always been SO impressed with KPI and the service they provide. I can always rely on them and they are super professional and great to deal with.
I was looking for temporary work at the start of the year and Esme had me working within a couple of days and I have had continued work since.
Esme is always very kind and accommodating too which I love! She’s a credit to KPI and I hope she goes really far in her recruitment career.

Reply from KPI Recruiting
Agnes Fung and Abbie Jones
Agnes Fung and Abbie Jones, Kpi staff in Wigan have been so helpful. They went extra miles always got me shifts tailored to my availability which is not easy elsewhere. I highly recommend Kpi agency Wigan

Reply from KPI Recruiting
Excellent servide
Willow was the member of staff I was dealing with, was always on point with getting things sorted or providing information when needed. Very quick response and very polite and professional

Reply from KPI Recruiting
I would like to appreciate the KPI…
I would like to appreciate the KPI recruiters in Stoke on Trent, more so Simona. Your leadership style of ensuring that all our needs are heard and catered for. You put so much work into getting our shifts on time. KPI stoke on Trent is the best place to work compared to other places I have worked. Thank you.

Reply from KPI Recruiting
Thanks Abbie Jones and Agnes Fung
Thanks Abbie Jones and Agnes Fung. They really helpful.

Reply from KPI Recruiting
Keeley was very helpful in helping with…
Keeley was very helpful in helping with my search for work. She got me an interview within 2 days and helped me to secure the job with perfect part-time hours! Thanks again Keeley! 🤩

Reply from KPI Recruiting
Very professional staff
Abbie and Agnes from KPI Wigan are very helpful, professional and prompt in answering your queries.
Rarely I have met such professionalism.
Happy that I have been working with you and many thanks for everything you’ve done for me.

Reply from KPI Recruiting
Massive thanks to Hayley at KPI.She is…
Massive thanks to Hayley Smith at KPI.She is genuinely good at everything.communication is clear ,she's incredibly reliable and she handles every request very quickly and professionally.Honestly I can't fault her.5 Star.

Reply from KPI Recruiting
The company is great with its communication policy
The company is great with its communication policy which has been evidenr on how the consultant Hayley Smith has been with Me. I will surely recommend her and the company always. It is my pleasure that i was served by her.

Reply from KPI Recruiting
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.