The delivery was quick, item arrived in good condition. Even if the item is not at the lowest market price, the website is better than competitors' and the ordering process is smoother.
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See what reviewers are saying
I ordered this controller for a Westinghouse ceiling fan. Price was OK, shipping was good and it works. A couple of hints when you are installing it: make sure the power is off to your fan and make... See more
I recently had a few questions and encountered a minor issue with my products, and I have to say that the support I received was absolutely top-notch. The team was incredibly prompt in their res... See more
Company replied
I’ve ordered lights 3 times from this company, great quality for good prices, this time delivery was quick, once I had to wait a bit longer but that was clear at the point of ordering. Well packaged a... See more
Company details
Written by the company
Lampenwelt.de ist der größte Online-Pure-Player für Licht und Beleuchtung in Europa. Wir stehen für herausragenden Kundenservice und bieten die ganze Welt der Beleuchtung an einem Ort – mit über 400 Marken und mehr als 50.000 Produkten. Ob beim Frühstück, bei der Arbeit, bei geselligen Abenden oder auf dem Sofa: Beleuchtung ist für unser Leben unverzichtbar. Licht spendet Helligkeit, kreiert eine besondere Stimmung und erzeugt Emotionen. Es unterstützt unseren Alltag und sorgt für mehr Sicherheit. Bei Lampenwelt erhalten Sie einen exzellenten Beratungsservice und eine professionelle Fachberatung - auch für Geschäftskunden. Sie können zudem zwischen flexiblen Zahlungsarten von Rechnung bis Amazon Pay wählen und profitieren von einer schnellen Lieferung.
Unsere Geld-zurück-Garantie
50 Tage kostenloser Rückversand und Geld-zurück-Garantie
Bei Lampenwelt bieten wir Ihnen zusätzlich zum gesetzlichen 14-tägigen Widerrufsrecht für die anschließenden 36 Tage eine freiwillige Geld-zurück-Garantie. Sie können dadurch von uns erhaltene Ware ohne Angabe von Gründen innerhalb von 50 Tagen durch Rücksendung der Ware zurückgeben.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- www.lampenwelt.de
4.5
Excellent
73k reviews
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Disorganized
Very disorganized delivery.
I also had problems by the payment. I entered a discount code, it worked, and then they charged me the full price - twice. I had to call many times. I wouldn’t buy there again.
29 August 2024
Schnelle Lieferung...alles top.
7 August 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Shipment is too slow.
Online purchasing process was ok, but the shipment experience is so bad, this one star is giving to that.
8 August 2025
Reply from Lampenwelt.de
Liebe/r Kunde/in,
vielen Dank, dass Sie sich Zeit für eine Bewertung genommen haben.
Wir bedauern es sehr, dass wir die Leuchten, logistisch, nicht selbst transportieren können.
Mit freundlichen Grüßen
Ihr Lampenwelt-Team
The knob which screws into the holder…
The knob which screws into the holder is to short. Of bumped, it stripes the holding threads.
28 July 2025
Fast service and good lights.
30 June 2025
Lots of variety
Lots of variety, great service, safe packaging, fast delivery, also i wanted to return some items and it was also easy and fast!
30 June 2025
We bought 4 ceiling fans
We bought 4 ceiling fans. I had a few questions to customer service and received a competent and quick response
23 June 2025
Reply from Lampenwelt.de
Sehr geehrte/r Kunde/in,
vielen Dank für Ihr Feedback.
Schade, dass Sie eine negative Erfahrung machen mussten.
Lassen Sie uns gerne wissen, was genau Sie sich anders gewünscht hätten.
Mit freundlichen Grüßen
Ihr Lampenwelt-Team
Not responsive they write 1-3 working…
Not responsive they write 1-3 working days of delivery and it took 3 weeks. No communication and not possible to cancel
2 June 2025
Reply from Lampenwelt.de
Dear customer,
It is a great pity that you are dissatisfied with the handling of your order.
We are always open to constructive criticism and suggestions for improvement. Please feel free to send us your feedback so that we can make your shopping experience even more customer-friendly in the future.
We thank you for your specific feedback, stating your customer number.
Best regards
Your Lampenwelt team
ALL IS GOOD!
27 May 2025
The product descriptions were…
The product descriptions were excellent.
Your site should say though, that the delivery is NOT to someone's home, but to a packet-depot, where it will have to be picked up. DPD doesn't even try to deliver it to me at home, where I work.
19 May 2025
Multiple issues with the products we…
Multiple issues with the products we orderes (broken or poorly produced). Poor communication when something went out of stock even though it was already ordered. Finally, the returns were miscalculated and we did not receive a full payback...
15 May 2025
Unprompted review
Reply from Lampenwelt.de
Dear Customer,
Thank you for your honest feedback. We are very sorry to hear that you experienced multiple issues with your order and our service. Quality and smooth communication are very important to us, and we deeply regret that your experience did not meet our standards.
We take your concerns seriously and would like to resolve the matter. Please contact our customer service so we can review the refund and find a suitable solution for you.
Best regards,
Your Lampenwelt Team
customer care at its best !
6 May 2025
Super helpful and accommodating to our…
Super helpful and accommodating to our needs, even though I conceed we weren't always the easiest customers! But the genuine customer service was greatly appreciated and we are very happy with our order.
30 April 2025
A bery satisfying and predictable shopping experience
Everything went well and without hassle
14 April 2025
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