Lawcomm Solicitors Reviews 

434
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and prompt when answering questions throughout the entire process. Consumers often highlight that legal matters progress smoothly, with complex procedures clearly explained and managed efficiently to keep things moving. Some reviewers were not happy with the communication, mentioning that emails and phone calls frequently went unanswered or experienced long delays. People also noted frustrating service issues, a lack of transparency, and difficulties getting timely updates regarding their property transactions. Clients occasionally felt that certain staff members lacked competence or urgency when handling important paperwork.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting dedicated and professional service from named... See more

Service

Customers consistently note positive experiences with service, highlighting professional, efficient, and... See more

Response time

Customers had positive experiences with response time, frequently highlighting prompt and swift... See more

Customer service

Consumers find customer service to be exceptionally positive, praising the dependable communication and... See more

Customer communications

Clients share ambiguous opinions on contact, reflecting contrasting experiences with communication. While... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Buying & selling a property: It took over 18 monhs to sell my house with various failed sales.Pavan Roath was amazingly kind and supportive throughout the process. He was always there to answer any q... See more

Rated 5 out of 5 stars

Saira was absolutely amazing, effective and efficient. Got the long items of enquiries done ahead of time and kept on top of every detail. Very communicative and always on hand to answer any questions... See more

Rated 5 out of 5 stars

Easy to follow on line reports and progression of sale/purchase. Zahra, who was dealing with things for us was at the end if the phone should we have any queries that I needed answers to quickly. Thin... See more

Rated 5 out of 5 stars

I would definitely use Lawcomm again! Natalie chan was my solicitor and I can’t thank her enough she was amazing ! I am a first time buyer and to be honest didn’t really know what to expect from the h... See more


Company details

  1. Law firm
  2. Conveyancer
  3. Employment Lawyer
  4. Family Lawyer
  5. Legal Services

Written by the company

The firm was established in 1999 by the current Managing Director from a single desk and has grown steadily since formation in all of its main practice areas. We are happy to meet with you at any of our locations or you can work with us from anywhere without a face-to-face meeting via phone, videocall, email or our client portal.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

434 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 58% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(434)

82 reviews in the last 12 months

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Rated 2 out of 5 stars

Lousy conveyancing

We have had a mostly bad experience with Lawcomm for our house conveyancing. If Lawcomm want to publicly respond, our case number is 693395.
Initially all went well, the lady dealing with our case, Ellen Cooper was prompt at responding to requests and let us know what was happening via email and in their good on-line system. Unfortunately she left the company and our next contact was the total opposite. He was very slow at responding and rarely did anything when he said he would. Also, he rarely used the on-line system, so is and his colleagues didn't know what was happening. After many weeks of frustration and second chances, I asked to have another solicitor. Trish Gibson was much more efficient and we had good service until completion. However this was in July 2024 and we still don't have our title documentation. I have asked for the name of the person dealing with our case, but no response. No response either for an urgent request for feedback. We were initially told that the delay was due to the land registry, but I don't believe they have a year delay. I will never use this company again and I don't recommend that anyone else uses them for conveyancing either.

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Zahra Khan handled my conveyancing and…

Zahra Khan handled my conveyancing and was brilliant throughout. She was always contactable, very efficient, and kept the whole process moving even when others slowed things down. Clear, proactive, and easy to work with — I’d highly recommend her.

31 October 2025
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

Thank you very much Michael for taking the time to share your experience. We’re delighted to hear that Zahra provided such clear, proactive support and kept your conveyancing moving smoothly throughout. Efficiency and accessibility are qualities we strive for, and it’s wonderful to know they made a difference for you. Your recommendation is greatly appreciated, and we’ll be sure to pass on your kind words to Zahra.

Rated 5 out of 5 stars

Lawcomm offers a cost-effective

Lawcomm offers a cost-effective, efficient and friendly legal service. We have used Lawcomm for many years, commercial and private sales and purchases and had great results.
We found the staff come back promptly with answering any questions or queries that we raised. We would not hesitate to recommend Lawcomm.

26 September 2025
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

Thank you for your generous feedback and for continuing to place your trust in Lawcomm over the years. We’re delighted to hear that our team has consistently provided efficient, friendly support across both commercial and private matters.

Rated 1 out of 5 stars

Lawcon are to be avoided, most reviews are shocking

The google reviews are shocking yet on here not so bad. I wish I had read the many negative reviews before we entered into even a discussion but it appears many have reported them to the relevant governing bodies. Some still persue monies owed and quite frankly they do not seem competent at all. I have not, luckily entered into any contract my last minute thought to check reviews saved me. As they say on other reviews LawCon are not to be hired for anything. AVOID

22 September 2025
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

Thank you for taking the time to share your feedback. We are sorry to hear about your experience and would like the opportunity to look into this matter further. To help us investigate, please contact us at feedback@lawcomm.co.uk with more details, including a reference number if possible.

We take all concerns seriously, and while we regret that your experience has led to this review, we would like to reassure you that the vast majority of our clients report very positive outcomes. Our Google rating currently stands at 4.4 stars from 550+ reviews, which reflects the high standard of service we strive to deliver consistently.

We hope you will get in touch so we can address your concerns directly.

Rated 5 out of 5 stars

Good quality conveyancing

I have used several conveyancers in the past and experience has been mixed. It was refreshing and a bit of a surprise to find the service providers attentive with quick responses to queries and turning the necessary paperwork around very quickly. In particular Shaheen Cheychi was the solicitor allocated who provided most of the service. I has several quotes for this service and they were at the cheaper end but in spite of this provided my best experience of conveyancing.

25 September 2025
Unprompted review
Rated 1 out of 5 stars

Not straightforward

Not straightforward, yet they were dealing with a straightforward conveyancing matter.
From outset, monies deposited on account yet they had paid it to wrong account and requested more.
Swapped from one solicitor to another several times without warning and when this did happen they kept losing information or not getting a full update between themselves so clearly lots of internal isses. One solicitor when i complained to their supervisor had the cheek to phone and complain that id complained also spouting their years as a senior solicitor means they were so compentent and again didnt like being told some real life home truths that it didnt matter how senior they were, they clearly were not very good at doing some basics!
So finally had a solicitor assigned for more than a few weeks without being swapped but needed lots of prompting and on the final completion statement additional charges for a short period between exchange and completion which is purley their own doing as being so slow.

We have finally had to prompt to obtain our surpless monies back and have also found out they failed to register the title as the mortgage company checked and discovered they didnt have their interest recorded against it!

In short, AVOID!

5 August 2025
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

Dear John,

Thank you for sharing your experience with us.

We are very sorry to hear about the difficulties you describe, and we fully understand how frustrating this must have been for you.

We take feedback like this extremely seriously and would like to investigate the issues you have raised in detail. To help us do so, please could you send further information, along with your reference number, to feedback@lawcomm.co.uk. This will allow us to review the matter thoroughly and respond appropriately.

Your comments are important to us, and we appreciate you bringing them to our attention.

Rated 5 out of 5 stars

Zahra Khan handled my conveyancing for…

Zahra Khan handled my conveyancing for my recent purchase. She was patient and prepared me for what’s to come and guided me through the whole process. I will be coming back to Lawcomm because of the quality of her services. Thanks Zahra!!

21 October 2025
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

Dear Henry,
Thank you so much for taking the time to share your experience and for leaving us such a wonderful 5‑star review. We’re delighted to hear that Zahra was able to guide you through your purchase with patience and clarity, and that you felt supported at every stage of the process. We’ll be sure to pass on your thanks to Zahra.

We look forward to welcoming you back to Lawcomm in the future and continuing to provide the same high standard of service.

With best wishes,
Lawcomm Solicitors

Rated 5 out of 5 stars

Zahrah was attentive and knowledgeable

Zahrah was attentive and knowledgeable. She always responded to requests. For example, if I requested a phone call to discuss a matter she always arranged it promptly, even at short notice, and explained the issue to me. Exchange and completion were handled flawlessly. I felt in good hands throughout and recommend!

13 October 2025
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

Dear Matt,

Thank you so much for your generous review.

We’re thrilled to hear that Zahrah’s attentiveness and clear communication made such a positive impact on your experience.

It’s great to know that exchange and completion were handled flawlessly and that you felt well supported throughout. That’s exactly the standard we strive for.

We’ll be sure to pass on your kind words to Zahrah and the team. Your recommendation means a lot to us.

Warm regards,
The Lawcomm Team

Rated 5 out of 5 stars

Shaheen Cheychi was most helpfull and…

Shaheen Cheychi was most helpfull and made for a smooth sale of my property
I would definitely recommend !

10 October 2025
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

Dear Ben,

Thank you so much for your kind review.

We’re delighted to hear that Shaheen’s support helped make your property sale smooth and stress-free.

Your recommendation means a great deal to us, and we’re so pleased you felt well looked after throughout the process.

Kind regards,
The Lawcomm Team

Rated 5 out of 5 stars

What an absolute pleasure to use…

What an absolute pleasure to use Lawcomm. Khiah did an amazing job of updating us, handling the transactions and the access to the portal to check progress was awesome. Khiah has made us trust conveyancing again and will be back when we move again.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Communicative, knowledgable & clear

Natalie was a really fantastic solicitor. She was very knowledgeable & always responded quickly and clearly with any queries we had. We would use her & Lawcomm again anytime. Thank you for making it a smooth process.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Lawcomm - Lucy Hudson ! Wow!

I was very apprehensive before choosing a solicitor firm for my sale/purchase. As previous bad experiences and also from others on solicitors! BUT! I can’t fault Lawcomm one bit!! In particular- LUCY HUDSON - I can’t fault her in anyway possible!! She made everything so clear and was always happy to talk to me whenever I required!! She went above and beyond for myself and my family over a very stressful time! It just made this more apparent how good she was when my buyers solicitors were just totally shocking!! They caused us so much stress and delays! Through their lies and dragging everything out!! Lucy pushed and pushed on our behalf and finally got us over the line!

She was dealing with a sale and purchase! My buyer was a FTB and Lucy had everything done and ready to go 2 months before my buyers finally got ready for exchange and completion!

I would extremely recommending Lawcomm and if possible - requesting Lucy Hudson! Actually I was surprised how good she was!!

Again! Thank you Lucy for all your hard work! Myself, Hollie and my children appreciate you getting us in our new home!!!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

With Zahra's help I went smoothly…

With Zahra's help I went smoothly through the sale process and would definitely use the Lawcomm Solicitors services again. Zahra was prompt in answering my enquiries, confident, delivered what was promised and on time. Very competitive price as well. Thank you for your help!

5 September 2025
Unprompted review
Rated 4 out of 5 stars

Very knowledgeable, would recommend

Sayed and the team were very knowledgeable and helpful throughout the conveyancing process of purchasing our first home, they answered emails promptly and elaborated where required. The process did take a little long though, about 4 months.

15 May 2025
Unprompted review
Rated 4 out of 5 stars

Great experience

I have recently completed conveyancing of my house and I can say that experience with them was great. Syed Hoque had been very helpful throughout the process and was always available whenever I needed.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Utterly appalling - don’t tKe the risk

Utterly appalling! I won’t go into details but they don’t care, can be rude and dismissive, inept and frankly, I can safely say that I have never had such a bad experience with a property conveyance, and I’ve done a good few of them. Those who had a good experience were lucky in my view. Do not touch with anybody else’s bargepole, let alone with your own.

16 May 2025
Unprompted review
Lawcomm Solicitors logo

Reply from Lawcomm Solicitors

We are genuinely sorry to read that you feel this way about your experience with us. We take all feedback seriously, as it is important to us that every client feels listened to, respected, and supported throughout their transaction.

While we do not recognise the description you have given as reflective of the service we strive to provide, we would like the opportunity to understand what happened in your case. Without specific details, it is difficult for us to investigate or address your concerns fully.
If you could contact us at feedback@lawcomm.co.uk with your property details or reference number, we will be able to locate your file and review the matter thoroughly.

We are committed to resolving issues wherever possible and to ensuring our clients receive the high standard of service we aim to deliver.

Thank you for taking the time to share your views.

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