London Camera Exchange - Bath Reviews 

522
TrustScore 5 out of 5

4.9

13 Cheap street, BA1 1NB Bath, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Friendly phone call when I called to check details of the lens. I asked whether it could be delivered to me the very next day as I was going on holiday & needed the lens. I was really pleased when I w... See more

Rated 5 out of 5 stars

Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more

Rated 5 out of 5 stars

Only received part of a purchase but when I phoned to query they had already found the missing item, packed it up and it was ready for next day delivery. Anyone can make a mistake but this one was cor... See more

Rated 5 out of 5 stars

I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely. Last week I bought a Canon 90D body (used) that was advertised as having less than 1000... See more


Company details

  1. #3 of 39 best companies in Camera shop
  2. #3 of 14 best companies in Binoculars shop
  3. #5 of 41 best companies in Photography shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 13 Cheap street, BA1 1NB, Bath, United Kingdom

  • 01225462234

4.9

Excellent

TrustScore 5 out of 5

522 reviews

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Asks customers to review

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Replied to 95% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(522)

2,650 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service & next day delivery!

Friendly phone call when I called to check details of the lens. I asked whether it could be delivered to me the very next day as I was going on holiday & needed the lens. I was really pleased when I was told next day delivery was possible. The lens arrived by 1pm, was well packaged and worked perfectly. Very happy with my purchase and the service given by LCE.

3 July 2026
Rated 5 out of 5 stars

Definitely recommended.

Great little camera shop with enthusiastic employees, a good selection and very good second-hand selection, especially online. Website and online purchase system is a tiny bit archaic but it's always been packaged well and the quality is good.
Definitely recommended.

5 May 2026
Rated 5 out of 5 stars

Very happy with the whole process

Very happy with the whole process. I was kept informed throughout. Ordering was easy and delivery was quick and secure. Very impressed. Will happily use seller for similar buys 👍

17 June 2026
Rated 5 out of 5 stars

Great service

Only received part of a purchase but when I phoned to query they had already found the missing item, packed it up and it was ready for next day delivery. Anyone can make a mistake but this one was corrected immeadiately. Description of items for sale is spot on too. Items well packed and fast (next day if ordered during the morning) delivery. Great service all round.

11 June 2026
Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped them off at a branch nearest to me rather than take the risk with posting them back. It was dealt with professionally and expeditiously. Wouldn’t hesitate to look to purchase from here going forward

2 June 2026
Rated 5 out of 5 stars

Fantastic experience.

Good communication from the store and kept upto date with the delivery. Very pleased with the honest service and the product that arrived safe and sound and well packaged.

1 June 2026

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