Friendly phone call when I called to check details of the lens. I asked whether it could be delivered to me the very next day as I was going on holiday & needed the lens. I was really pleased when I w... See more
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Absolutely fantastic company. I ordered some binoculars as an anniversary present for my husband but he had the same idea (we are off on safari). I therefore returned the ones I bought and dropped th... See more
Only received part of a purchase but when I phoned to query they had already found the missing item, packed it up and it was ready for next day delivery. Anyone can make a mistake but this one was cor... See more
I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely. Last week I bought a Canon 90D body (used) that was advertised as having less than 1000... See more
Company details
- #3 of 39 best companies in Camera shop
- #3 of 14 best companies in Binoculars shop
- #5 of 41 best companies in Photography shop
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
13 Cheap street, BA1 1NB, Bath, United Kingdom
- 01225462234
4.9
Excellent
522 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Great service.
I ordered a pair of binoculars that were on offer. The next day, I received a call which I missed, but it was quickly followed by an email explaining that the model I had chosen was no longer in stock. However, they would happily replace them with a similar model of a higher price, but for the same price as the reduced model I purchased.
18 May 2026
Next day delivery even with an…
Next day delivery even with an impending bank holiday.
Good communication re delivery as well.
Very satisfied with the binoculars.
22 May 2026
Are Your Sure this wasn't New?
I've used London Camera Exchange for at least 14 years and I have to say I trust the company completely.
Last week I bought a Canon 90D body (used) that was advertised as having less than 1000 shutter actuations.
I'm not actually convinced the device wasn't an open box return. The body is utterly immaculate and even the packaging was 'as new'.
The communication was excellent, as always, excellent so I can honestly say they the Bath store provided me with outstanding service. Chapeau!
19 May 2026
Unprompted review
Easy to buy online
Easy to buy online. Efficient delivery. Product as expected. Very good purchase experience.
13 May 2026
Staff were very helpful
Staff were very helpful. My binoculars arrived on time, when they said they would and in good condition. Would buy from here again. Thank you
6 May 2026
excellent customer service
6 May 2026
Binos for my child
Binos for my child. Superb quality. Delivered straight away. Low cost and excellent service. Could not recommend more highly.
5 May 2026
Easy to do online purchase including…
Easy to do online purchase including discussion with Graeme who was very helpful all online. Lense was exactly as described and in great condition.
2 May 2026
Great Products & Great Service
Very knowledgeable and helpful Staff at Bristol LCE Branch who answered my queries and accommodated my "Click & Collect" request swiftly and without fuss. Item ordered midday Friday and received / collected from local Portsmouth Branch Sunday morning. Great products and great service!
1 May 2026
Another satisfied customer I have been…
Another satisfied customer I have been using London Camera Exchange for decades I have found them helpful and knowledgeable with competitive pricing 👍
27 April 2026
Exactly as described and arrived the…
Exactly as described and arrived the next day, couldn't happier!
20 April 2026
prompt delivery
14 April 2026
Olympus XA camera better than expected
Olympus XA camera better than expected. Immaculate viewfinder and rangefinder. Clean body. Works perfectly. Thank you.
7 April 2026
Great customer service
I was very grateful that I had the chance to take sample images before I buy a camera.
4 April 2026
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