London Camera Exchange - Derby Reviews 

846
•
TrustScore 5 out of 5

4.9

17 Sadler Gate, DE1 3NH Derby, Derbyshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

Simple ordering system with quick email confirmation and tracking communication. Sadly lens purchase was labelled as clean and free from dust but it full of marks and spots across the whole frame when... See more

Rated 5 out of 5 stars

The whole transaction with LCE Derby was excellent. From the very fair price given for my part exchange to the swift delivery of the used camera (which is unmarked) the service was excellent. I was p... See more

Rated 5 out of 5 stars

I rang the store to check it was still available and if I could ask for a specific delivery day. Paid for item in line and the store confirmed delivery. Item received and in perfect condition. Now I a... See more

Rated 5 out of 5 stars

Wanted a Sony 70-200 f4 lens. LCE had a good selection at good prices. Delivery was prompt and the lens was well packed and in superb condition. Very pleased.


Company details

  1. Camera shop
  2. also in
  3. Binoculars shop
  4. Photography shop

Written by the company

Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.


Contact info

  • 17 Sadler Gate, DE1 3NH, Derby, Derbyshire, United Kingdom

  • 01332348644

4.9

Excellent

TrustScore 5 out of 5

846 reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(846)

2,643 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, website easy to use, had an issue which was dealt with very quickly and efficiently by the staff in the Derby branch who were very helpful.
My purchase was packed well and dispatched quickly.

14 April 2026
Rated 5 out of 5 stars

Exactly what I wanted

Exactly what I wanted (legacy compact camera including viewfinder, Lumix) in hardly-used condition. Even came with a little Lowepro case! Promptly delivered.

7 April 2026
Rated 5 out of 5 stars

Excellent service

The camera I purchased was excellent and was ‘as new’ as described. The delivery was very prompt as well. I am very happy with the item and the service I received from LCE. Well done and thank you.

23 March 2026
Rated 3 out of 5 stars

Feedbak

I'd rather not describe the service as great, though there are mainly positives, only one(possibly two) negatives.

Communication with LCE, was positive, professional, honest and quick. Delivery time was excellent.

I was a little disappointed to see that the cap on the back of the lens was not properly secured. It fell off when I took the lens out the plastic bag. I'd like to think no dust got onto the back of the lens. There were one or two additional marks on the lens, where the lens hood attached, which was not mentioned, (but those light marks would have been unlikely to have changed my option to buy).

I've still to try out the lens. So I will revise this review if necessary (though I don't expect I will need to).

27 March 2026

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