Very impressed with London Camera Exchange in Gloucester. Served by Derek (a self confessed camera geek) he was so incredibly knowledgable and patient as I am just starting out. He explained things... See more
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See what reviewers are saying
I was helped today by Izzy, Simon and Derek and they were all wonderful! I had some very specific requests from my manager of camera and equipment I needed to get and they did everything they could to... See more
The used camera had an intermittent fault and had to be returned, which was an easy process. The staff at the Gloucester branch could not have been more helpful and understanding in dealing with this... See more
I went in to the Gloucester Ice and was warmly asked what was I interested in. Their assistant sorted my two camera problems and clearly explained some of the features I'd missed! When I mentioned m... See more
Company details
- #2 of 40 best companies in Camera shop
- #2 of 13 best companies in Binoculars shop
- #4 of 41 best companies in Photography shop
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 70 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
12 Southgate Street, GL1 2DH, Gloucester, Gloucestershire, United Kingdom
- 01452304513
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Good experience.
A quick, easy and friendly purchase of a good value used camera. Product as per description.
Genuinely customer focused
Always a pleasure to purchase from LCE - keeping you in the loop every step of the way, genuinely concerned about customer satisfaction and stepping up when you have an issue. A happy customer for many years. Keep up the great work LCE.
Excellent experience
Dealing with Simon was an absolute joy, very knowledgeable and helpful.
Simple and painless buying experience
My item, which was an Insta360 X5 Essentials, was in stock. Ordered in the morning on a Friday and it was delivered Saturday afternoon.
Ordering was quick and easy!
Great camera knowledge, exactly what you need!
Can’t thank Chris and Simon enough for their patience setting up a camera i purchased new in the LCE Bath shop. Whilst there I traded and purchased a lens that is perfect for purpose and suits my camera perfectly. Thanks guys. Graham.
Lens was I great condition as described…
Lens was I great condition as described and better value than eBay and a lot less hassle. 10/10 Thank you
Excellent customer service
Excellent customer service, quick delivery and will definitely be using them again
The delivery service was fantastic
The delivery service was fantastic, absolutely rapid! Highly recommend LCE!
I highly recommend
I highly recommend. Very fast shipping. Everything is beautifully described. I am very satisfied.
Fantastic service
Fantastic service. I placed the order and they called within 30 minutes to say an item was out of stock, they upgraded it and sent it out for delivery.
Very helpful
Very helpful, prompt service. Still keeping High St shops is great. Staff at Worcester, in particular, very helpful.
As described arrived on time
Good, thank you.
Reasonable price, good delivery time (except for a DPD hiccup). Very pleased with LCE, thank you.
Excellent service
Excellent service. I took my Hawke Binoculars in for repair on the Tuesday and had a phone call on the Thursday afternoon saying they were back from repair . Absolute first class service .
Easy transaction
Easy transaction, great delivery and great lens. Would definitely use again.
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