London Camera Exchange - Newcastle Reviews 

Very good experience, as always. Bought a lot of LCE and always a pleasure.

THE BEST customer service. Five stars are not enough. When I need another second hand camera I won’t bother to look anywhere else I will come straight here. The customer service is faultless. When there was an unforeseen problem with my camera they sorted the whole thing out without a quibble and every email was kind. What more can you ask?

I’ve bought a number of second hand products from LCE. Accurate descriptions, excellent service fast despatch and well packaged. Good people to deal with .

Absolutely brilliant service from the Newcastle branch. I bought a used Sigma 50mm 1.4 but ended up returning it as I was not happy with it.

The returns process was easy and fast. The staff were a pleasure to deal with. Delivery to Northern Ireland was next day (brilliant as it was free).

Highly recommend!

excellent staff who are very helpful, this is not my first purchase from lce and each time the description of the goods is very good, every item ive bought far exceeds the rating, so i am a happy customer, keep it up, absolute value for money

Used camera in excellent condition, purchased online, promptly dispatched - very satisfied customer!

After complaining about poor service from one branch of lce it was soon remied with the expertise from another branch who fell over backwards to help. The product was as described , delivery was 100%received the item next day which was free as spent over £100.The only downfall was the outer packaging was very gritty (could have been better)!Have used this company several times they never let you down when buying something. The only thing that needs to change is the way you can purchase items problems with certain branches using links to buy stuff never work! being able to put your items in the basket like other shops you never get a problem so please lce give all shops the power to use the latter as it is frustrating when you have lost an item waiting for the link to arrive,also you are restricted buying with your card over the phone.

Exceptionally friendly and helpful service, great prices.

Already planning my next purchase!

Spoke with Sonny on phone enquiring about used len, bought after discussion, it arrived next day packed really well ,was exactly as explained in condition couldn't ask for better service.

As I live across the water(channel islands) I was afraid that i was being scammed at first (always a worry when ordering from a place one has never ordered before ),with all the emails that said it was here but was not and forever checking my mailbox theres was no sign "oh me of little faith".. I was not,scammed and I have in my hands my orders YIPPEEEEEEE!!!! 5 Stars to LCE .

Very helpful phone call with the Newcastle branch who was genuinely interested in the sort of camera I was looking for. She found the one I had seen tried it and gave me feedback on the results. She then directed me to another camera in Hereford which she said would be even better for my gransdson who wanted an optical zoom for photograph birds. The Hereford shop was equally helpful ensuring that the camera was prosted directly to my grandson.

Really friendly and helpful staff. Very quick turnaround for online purchase.

Fantastic customer service from Lisa who located the camera I’ve been trying to buy for many weeks across multiple retailers and gave me first opportunity to purchase. Now a happy photographer ready for a holiday shoot. 😀

My ‘local’ LCE store is the Southampton (Civic Centre) branch where the service is always exemplary.
When I saw that the Newcastle branch had a used example of a lens I wanted I had no hesitation in ordering it.
My e-mails were dealt with, promptly and efficiently, by Richie and the lens was delivered to me the next day.
Although the lens was ‘used’ it was in perfect condition and I was delighted with it.
The Newcastle branch lived up to the extremely high standards I have come to expect from LCE.
Thank you.

Asked for a link on the Friday night, heard back by Saturday morning, dispatched that afternoon, arrived the Tuesday. Excellent packaging, swift communication, great service. Will buy from again.

The Olympus OM10 used camera is a great item of great quality. Well and safely packeged and sent to me swiftly!

bought an used camera and it surprised me, the quality was like brand new, really low shutter count, and for a very competitive price, also the delivery was fast

Very happy with this product. I got a quick reply from the Newcastle store concerning the magnifier's computability and once i had made the decision to buy it was in my hands within a couple of days. I have always had top service and advice from LCE, this transaction was just as expecte9d, excellent1

The timely delivery, the quality of the used item. The approach of the team at Colchester Shop. Really impressive.