I recently bought a bike from the Bedford branch of this company and Alex, Luke & Caleen, were amazing. They were all very friendly, and professional. They are knowledgeable and were keen to make the... See more
Company replied
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I ordered a bike and helmet online through click and collect at my local store in Bedford. From the day I made the order I was kept up to date by text as of its progress and when my items could be col... See more
Company replied
Brilliant service yet again at LLB (Go outdoors site) in Bedford. Went for puncture repair but everything was looked over whilst I was there (lights, brakes, etc) Job wasn’t rushed and a fair price co... See more
Bought new helmet expecting it to 12-18 months old due to being on sale, however helmet is 32 months old since manufactured.
Company replied
Company details
- #41 of 93 best companies in Bicycle Shop
- #18 of 31 best companies in Bicycle repair shop
- #7 of 12 best companies in Recreation centre
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
GO Outdoors, Norse Road, MK41 0QN, Bedford, United Kingdom
- 01234 230 741
4.7
Excellent
41 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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I recently bought a bike from the…
I recently bought a bike from the Bedford branch of this company and Alex, Luke & Caleen, were amazing. They were all very friendly, and professional. They are knowledgeable and were keen to make the experience a pleasurable one.
Many thanks to you all. 🌟
25 August 2026
Unprompted review
Reply from Leisure Lakes Bikes - Bedford
Hey Debbie, I'm glad to hear that you had such a pleasant experience with us here at Bedford. I'll pass your kind words over to the rest of the team. Many thanks, Alex, Luke & Colleen
The GOATS of bikes
Alex and Luke are Top G’s made the process so simple and went through various options. Now I skirt around in some beast of a bike. Cheers lads.
10 August 2026
Reply from Leisure Lakes Bikes - Bedford
Thank you for your review! Have fun on your new beast🤙
Great customer service
I ordered a bike and helmet online through click and collect at my local store in Bedford. From the day I made the order I was kept up to date by text as of its progress and when my items could be collected. On collection I was served by Julian, and he was extremely helpful throughout the handover process. My wife was looking for sizing for a new bike which he accommodated and advised and helped me getting the front wheel off my new bike to get it into the car as it was my first time using a through axel. Bike was well set up, had it just over a month now and it is bedding in nicely. Only had to do a minor tweak on the derailleur as things move about and settle. Even if you know nothing about bikes, you get a free 6 week+ service anyway. Great stuff. Highly recommend.
14 July 2026
Reply from Leisure Lakes Bikes - Bedford
Hey Stephen, I'm really happy to hear that you have had a great experience with us in store, feedback like this is very much appreciated! I'll pass your kinds words over to Julian. Many thanks, The team here @ Leisure Lakes Bikes Bedford
Great place for all ages
Great place for all ages, facilities good and very friendly as well very safe ,and emergency service was spot on in dealing with bikers incidents.
21 May 2026
Stephen was really helpful in setting…
Stephen was really helpful in setting me up on the bike and answering all my questions. Quick delivery and so far really enjoying the bike.
29 April 2026
Brilliant service yet again at LLB (Go…
Brilliant service yet again at LLB (Go outdoors site) in Bedford. Went for puncture repair but everything was looked over whilst I was there (lights, brakes, etc) Job wasn’t rushed and a fair price considering inflation. Wouldn’t take my bike anywhere else.
27 April 2026
Unprompted review
Staff are very friendly helpful and…
Staff are very friendly helpful and full of experience so you are in great hands
8 April 2026
Very positive purchase experience…
Very positive purchase experience specifically after helping to overcome a issue with the product in a professional way
24 March 2026
Simple ordering
25 March 2026
Consistently good
Consistently good, and a now a local shop within Go Outdoors which is really handy
26 February 2026
Really impressed with my bike repair
Really impressed with my bike repair,great customer service,friendly mechanics,repair carried out while I waited which was brilliant.Great price
17 February 2026
Unprompted review
New Tro Lee Design helmet
Bought new helmet expecting it to 12-18 months old due to being on sale, however helmet is 32 months old since manufactured.
9 January 2026
Reply from Leisure Lakes Bikes - Bedford
Hi David,
Thank you for leaving us a review.
Manufacturing brands specify that helmets have a "use life" rather than a "shelf life." This is why we are occasionally able to offer helmets at significantly reduced prices. Even if a helmet was manufactured some time ago, it still meets high safety standards and is backed by a full warranty.
Best regards
LLB
Excellent customer servive
1 January 2026
Excelent service and very fast…
Excelent service and very fast Delivery. Great products.
19 December 2025
Lovely product, helpful staff
Lovely product, quick delivery and super helpful and friendly staff in store.
1 December 2025
Impeccable customer service
Impeccable customer service from Alex and his team! Really went above and beyond, thankyou again for all your help.
Michael
6 November 2025
Unprompted review
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