My 11 year old daughter was looking for a Trek mountain bike and found exactly what she was looking for on the website. From ordering to delivery of the bike, Leisure Lakes Bikes kept us up to date vi... See more
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We ordered a Cube E-bike on line having first gone to our local Leisure Lakes Shop for advice. Having then spent some time thinking we saw that their branch in Leeds had the size we wanted so ordered... See more
Bike arrived for collection on time and staff went out of their way to help sort out a correct pannier rack, which was not as straightforward a process as it should have been. Very pleased with my pur... See more
I recently purchased a new bike from Leisure Lakes Bikes, Newport and I am extremely satisfied with my purchase. The purchasing process online was smooth and hassle-free. The staff kept me up to dat... See more
Company details
- #39 of 92 best companies in Bicycle Shop
- #17 of 32 best companies in Bicycle repair shop
- #7 of 12 best companies in Recreation centre
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
Contact info
109 Glasllwch Crescent, NP10 9SG, Newport, Gwent, United Kingdom
- 01633 897 066
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
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Really quick and satisfying service
Really quick and satisfying service! Couldn’t recommend it more!
Good communication as ordered over Xmas…
Good communication as ordered over Xmas period.
Delivery is always precise and products…
Delivery is always precise and products are great quality!
Item as described great communication
My purchase of an Exposure light
Great, I ordered an Exposure light at a fantastic price and collected it from my local shop , the staff was pleasant and I know the manager Dave from my mountain bike rides he’s a great help to the lads with info and help So yes everything is A1 . Thanks
New bike purchase.
Very efficient service from ordering online delivery to Newport store using click and collect. Staff in Newport were very friendly and very helpful. Helped me understand the bike I bought in detail and helped load it into the car on a rainy day. Would recommend 👌
really helpful and good stock and prices
I'd ordered something for local collection but it turned out that this was going to be a nightmare to collect so I spoke to the store and they sorted it out for me. They didn't make me feel like it was too much hassle or anything, really impressed.
Excellent and fast service upon…
Excellent and fast service upon ordering the bike to actually getting it prior to the date I was meant to. Very friendly and nice staff. Will 100% be using these guys again soon.
Excellent friendly service
Great service and good information on…
Great service and good information on the bike , thanks to Dave and John . Recommend
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