Every member of staff I dealt with were fantastic knowledgeable helpful friendly Carl who initially helped me was great and when ever I called to speak to the team about some additional add on pa... See more
Location
Switch locationGO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ Wolverhampton, England, GB
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See what reviewers are saying
Superb Service. Ordered the bike on Wednesday and delivered on Friday. Contacted by the office quickly after tge order to ensure it was out on the next pick up. Original date was a week ahead whe... See more
From the initial chat about what eMtb would be best through to the collection of the TREK Powerfly the staff have been the best I have known. Their level of knowledge and attention to detail has been... See more
They were extremely helpful in sourcing the exact E-MTB I was looking for, despite it being out of stock elsewhere, and the pricing was very competitive. I was kept informed at every stage of the orde... See more
Company details
- #43 of 96 best companies in Bicycle Shop
- #18 of 32 best companies in Bicycle repair shop
- #8 of 12 best companies in Recreation centre
Written by the company
Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!
Leisure Lakes Bikes
Written by the company
- Family run since '81!
- With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!
Delivered Ready to Ride
Fast, Reliable Home Delivery + Click&Collect
All our bikes are built, tested & packed by a Cytech qualified Mechanic.
After some kit or accessories? Spend over £75 & get FREE Delivery!*
Contact info
GO Outdoors, Eagle Street 2, Mitre Retail Park, WV2 2AQ, Wolverhampton, England, United Kingdom
- 01902 716 786
4.8
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best price around for the the products…
Best price around for the the products I was after, they arrived quickly, well packaged and as described.
4 July 2022
The Thule Bike Protectors are just what…
The Thule Bike Protectors are just what I needed so I now know our bikes will not touch when transporting them on the bike rack.
29 June 2022
I ordered my bike online
I ordered my bike online. It was delivered within a week. The driver who delivered my bike explained everything about it. With excellent friendly customer service.
22 June 2022
Super friendly and helpful staff!
16 June 2022
I have found the staff in the West…
I have found the staff in the West Bromwich shop less than helpful.
11 June 2022
Unprompted review
Reply from Leisure Lakes Bikes - Wolverhampton
Hi, we're really sorry that you had a poor experience whilst visiting our West Brom store. We pride ourselves on offering a friendly & helpful service to everyone who comes through our doors, and have done for over 40 years. What you've described is not what we expect from our staff & we take this very seriously; I've passed your feedback onto the manager - if you could, would you be able to get in contact with Dave at West Brom via 01902 716 786 / westbrom@leisurelakesbikes.com and hopefully we can try work things out to deliver our usual high levels of service!
So I went in for some chain de-greaser…
So I went in for some chain de-greaser and as you do started looking at the bikes leisure lakes has to offer.
I had my eyes on an E-MTB.
A Specialized Turbo Levo SL.
I approached the tills and spoke with Dave.
Dave was/is awesome! He spent nearly three hours with me discussing the bike in question and his own experience with E-MTB’s.
The advice and information given was honest and sound.
I had a great shopping experience, Dave is a credit to the company.
I have the bike and it’s bloody lovely!
Oh and I forgot the De-greaser.
4 June 2022
Unprompted review
'MEGA' experience - 25/06/2022
If you’re in need of a new MTB, Leisure Lakes West Brom is THE place to go. Mike and the team could not have accommodated me anymore. The bike was set up and ready to go on my arrival and then configured in store to suit my size, weight, and riding style etc. The store is massive and will cater for all your MTB needs. I will definitely go back to the West Brom store for some protective equipment. The experience was ‘MEGA’ just like the Nukeproof I purchased. Thanks again.
27 May 2022
Unprompted review
Very helpful staff,
23 May 2022
Excellent service would recommend using…
Excellent service would recommend using leisure lakes bikes in the future
15 May 2022
Great business
Great business, good communication on ordering my new bike and good freindly staff , highly recommended
13 May 2022
Awesome got the bike very fast very…
Awesome got the bike very fast very professional and very helpful
9 May 2022
Love my new mountain bike
Love my new mountain bike. Great price and fantastic service from leisure lake bikes. Bike was delivered quickly and the setup was faultless.
Definitely will be buying again from Leisure Lake Bikes.
8 May 2022
All round great
Awesome people, great knowledge and wicked products can’t fault the place. Shout out to the store and staff will be going again!
21 April 2022
Really easy brilliant efficient…
Really easy brilliant efficient website, made buying the bike a breeze. Couple that with delivery updates and its a winner in my eyes .
7 April 2022
Online order for in store collection
Online order for in store collection. Product as described on the website, in and out in 5 mins, can't complain.
24 March 2022
Always a pleasure to shop here
Top draw customer service as always at LLB in West Brom. It's a really forward thinking shop, with a modern attitude, where nothing is too much trouble. One of the few bike shops where being a female cyclist is not unusual, with 2 women cyclists employees there's nothing tokenistic about their attitude to female riders, I am never patronised, and treated as equal. Hello, it's 2022 can the rest of the cycling world catch up with LLB please!
10 March 2022
Unprompted review
Happy to recommend tyres arrived at the…
Happy to recommend tyres arrived at the store for collection in quoted time
3 February 2022
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