Lifebroker Reviews 

297
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Dealing with LifeBroker has been easy and very simple. If I have needed an y additional info or paperwork they have always responded quickly and with out any fuss. I would recommend them to anyone see... See more

Rated 5 out of 5 stars

I am at that stage in life where I thought it prudent to review my insurance needs. Dealing with Lifebroker was a pleasure and adjusting my cover was seamless. My special thanks to Shania who was know... See more

Company replied

Rated 5 out of 5 stars

We've had insurance through Lifebroker for years, however haven't had to seek assistance for some time. We got in touch with Lifebroker recently to make an adjustment and were pleased to see Chris... See more

Company replied

Rated 5 out of 5 stars

Left a message for Lifebroker to return call on Thursday 11/11/2021. Received a call from Albert Tran on 12/11/2021. Reviewed insurance cover and did a comparison with other insurers for best premiu... See more

Company details

  1. Insurance agency
  2. Financial advisor

Written by the company

Life insurance decisions are big ones: we get that. Together with our partners, we help our customers make confident choices by comparing policies from some of Australia’s leading life insurers, all in one place. Our customers can choose from comprehensive policies, while easily comparing the features, benefits and premiums of each policy, and select the options to best suit their needs. Lifebroker is more than just a comparison site. We also support our customers for the life of their policy - from application to adjusting cover down the track. We help our customers get the cover they need to protect their lives and loved ones with confidence, while saving them valuable time, money and hassle along the way. To find out more about Lifebroker, visit lifebroker.com.au. If you’re interested in partnering with Lifebroker, email us on https://www.lifebroker.com.au/contact-us.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

297 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(297)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Revisited Life Policy.

Revisited Life Policy.
Chris has followed up with my life policy which I needed to update and it was done promptly and with easy.

17 June 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that the life policy update process was prompt and easy for you. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Alexander was very helpfully in…

Alexander was very helpfully in assisting obtaining quotes for the coverage I required.

16 June 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that Alex's assistance in securing the coverage options you required was helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Friendly helpful professional service

Friendly helpful professional service. Great follow up and confirmation

9 June 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We appreciate you taking the time to share your positive experience. We're happy to hear that you found our service helpful and professional.

Rated 5 out of 5 stars

Bravo was awesome

Bravo was awesome, did everything he could and kept me in the loop the whole time. Clearly well versed in the world of insurance brokers, and customer service.

29 May 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're glad you enjoyed your experience and appreciate your positive feedback. It's great to hear that our service met your needs. Thank you!

Rated 5 out of 5 stars

Emma

Chris Anderson was fantastic to deal with!! He made the process simple and easy. Highly recommend him if you’re looking for amazing service.

23 April 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that the process was simple and easy for you, Emma. Thank you for recommending our service!

Rated 5 out of 5 stars

Chris Anderson was great in customer service

Chris Anderson was great in understanding our current needs and amending our policy cover to suit. His manner is very polite, friendly and efficient.

22 April 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We're happy to hear that you had a positive experience, Ruth! We appreciate your feedback and are so glad we could meet your needs.

Rated 5 out of 5 stars

Bhavesh was very friendly and same time…

Bhavesh was very friendly and same time very professional. I would highly recommend this company for insurance. They answered my all question which was unanswered for long. Thank you

23 March 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

We appreciate your feedback. We're glad you found our team helpful and professional. It's great to know we could answer your questions!

Rated 5 out of 5 stars

Bhaveshkumar (Bravo) was excellent to…

Bhaveshkumar (Bravo) was excellent to talk with about our life insurance policy. Due to certain health issues one company couldn’t accept my application but Bravo sought out other companies and supported me through the answering of questions. He was very thorough and overall just wanted to ensure he could help

19 March 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Jessica! We're so glad that you had such a pleasant experience with Bravo and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Breadth of fresh air

Chris Anderson was a breadth of fresh air! Great listening skills and so helpful and patient.Thank you for all your help with our insurances. Very happy with the outcome.

3 March 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Melissa! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.

Rated 5 out of 5 stars

highly recommended

I highly recommend Vishal Pandya for providing excellent service and support in securing a suitable insurance. Overall, I found Vishal very professional and knowledgeable about the various policies in the market and helped me to tailor to meet my requirements.

18 February 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Sanjeev! We're so glad that you had such a pleasant experience with Vishal and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Bravo Bravo!!!

Bravo was excellent throughout the process, he has helped and guided me through all the paperwork at every point in the application process. I am very happy with his service. Thank you!

18 February 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Mary Anne! We're so glad that you had such a pleasant experience with Bravo and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Bravo has been amazing throughout the…

Bravo has been amazing throughout the process, he has helped and guided us thought all the paperwork. We are very happy with his service. Thank you!

10 February 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Rick! We're so glad that you had such a pleasant experience with Bravo and will be sure to pass on your kind words.

Rated 5 out of 5 stars

I highly recommend Tenille

I highly recommend Tenille! She is incredibly easy to talk to and provides detailed explanations about life insurance. Her expertise and friendly approach made the entire process smooth and stress-free. Tenille's dedication to finding the best coverage for my needs truly sets her apart. If you're looking for a knowledgeable and personable life insurance broker, Tenille is the one to go to!

24 January 2025
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Antonette! We're so glad that you had such a pleasant experience with Tenille and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Chris Anderson

Chris Anderson, has been extremely helpful in navigation the complexities of my life insurances, I highly recommend him

16 December 2024
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Anne! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Caring and prompt

Chris was caring and prompt in his communications, essential as I am currently residing abroad. Unfortunately, I wasn't particularly impressed with the insurer which tainted the experience (zero recognition of having paid premiums since 2008), but I cannot fault Lifebroker and the service provided.

18 November 2024
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, K.Y! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Lifebroker team are the real deal

Bravo was fantastic. From first contact he took full control on providing a comparison between income protection providers and Trauma insurance to capitalise on inclusions and save on costs. within a matter of days both policies were finalised through 2 different providers.

21 November 2024
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Angelo! We're so glad that you had such a pleasant experience with Bravo and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Chris Anderson was super easy to work…

Chris Anderson was super easy to work with and responsive to emails when I needed. It was a great human experience in a world of increasing frustrating automated and AI communication.

19 November 2024
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Shana! We're so glad that you had such a pleasant experience with Chris and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Bravo was responsive and explained…

Bravo was responsive and explained things in everyday language and made it easy to understand. Highly recommend.

15 November 2024
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Shayne! We're so glad that you had such a pleasant experience with Bravo and will be sure to pass on your kind words.

Rated 5 out of 5 stars

Good experience

I was assisted by Bhaveshkumar and later Janice. I found the communication style effective and responsive. He helped me understand the differences between policies and different service providers. He also helped find me a plan that was within my needs. No pushy sales And no pressure. I found both Bhaveshkumar and Janice easy to understand, kind, relatable and considerate. I have no worries recommending these guys.

6 November 2024
Unprompted review
Lifebroker logo

Reply from Lifebroker

Thank you so much for your positive feedback, Paul! We're so glad that you had such a pleasant experience with both Bhaveshkumar and Janice and will be sure to pass on your kind words.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look