Dealing with LifeBroker has been easy and very simple. If I have needed an y additional info or paperwork they have always responded quickly and with out any fuss. I would recommend them to anyone see... See more
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I am at that stage in life where I thought it prudent to review my insurance needs. Dealing with Lifebroker was a pleasure and adjusting my cover was seamless. My special thanks to Shania who was know... See more
Company replied
We've had insurance through Lifebroker for years, however haven't had to seek assistance for some time. We got in touch with Lifebroker recently to make an adjustment and were pleased to see Chris... See more
Company replied
Left a message for Lifebroker to return call on Thursday 11/11/2021. Received a call from Albert Tran on 12/11/2021. Reviewed insurance cover and did a comparison with other insurers for best premiu... See more
Company details
Written by the company
Life insurance decisions are big ones: we get that. Together with our partners, we help our customers make confident choices by comparing policies from some of Australia’s leading life insurers, all in one place. Our customers can choose from comprehensive policies, while easily comparing the features, benefits and premiums of each policy, and select the options to best suit their needs. Lifebroker is more than just a comparison site. We also support our customers for the life of their policy - from application to adjusting cover down the track. We help our customers get the cover they need to protect their lives and loved ones with confidence, while saving them valuable time, money and hassle along the way. To find out more about Lifebroker, visit lifebroker.com.au. If you’re interested in partnering with Lifebroker, email us on https://www.lifebroker.com.au/contact-us.
Contact info
PO Box 5054, 3204, South Melbourne, Australia
- 13 54 33
- info@lifebroker.com.au
- www.lifebroker.com.au
4.7
Excellent
297 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Insurance Change Well Handled
Chris was very helpful with my insurance payment change from monthly to annual. Have used Lifebroker for many years now and the service is always good. Highly recommend
2 May 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Kevin! We're so glad that you had such a pleasant experience with Chris.
Thanks very much for Christ's quick…
Thanks very much for Christ's quick response to my concerns about the overdue premiums payments.
22 April 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
politeness able to help and efficient
politeness able to help and efficient
2 April 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Frank! We're so glad that you had such a pleasant experience with our team.
Nelly was absolutely fantastic and was…
Nelly was absolutely fantastic and was very helpful and professional and went over and above to help me out and resolve my issues and was patient in listening and understanding my situation, I will recommend him to anyone who is interested
Prashant
2 April 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Prashant! We're so glad that you had such a pleasant experience with Nelly, we'll be sure to pass on your kind words. Thanks again, E
Great outcome from Chris.
Chris sorted out my issue quickly and helped me get a great outcome. Very happy.
26 March 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Mike! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
Chris from Lifebroker went out of his…
Chris from Lifebroker went out of his way to help me get my insurance reinstated when I was away for a couple of months and missed some payments. He put in the extra effort and managed to get my account reinstated 1 day prior to the cut off when I would have had to do all the paperwork and medicals again. Super appreciated for the extra effort he went to to help me.
25 March 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Anthony! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
Chris Anderson customer service and…
Chris Anderson customer service and professionalism with my life insurance enquiry was excellent.
Chris dealt with my enquiry quickly and in a timely manner
20 March 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Mark! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
Reply from Lifebroker
Thank you so much for your positive feedback, Ossie! We're so glad that you had such a pleasant experience.
Caitlin was very friendly and…
Caitlin was very friendly and professional, and was able to quickly respond to my questions about my accidental death cover. She also sent me more information after the call.
7 March 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Brett! We're so glad that you had such a pleasant experience with Caitlin, we'll be sure to pass on your kind words. Thanks again, E
Dealing with Chris was an absolute…
Dealing with Chris was an absolute pleasure, he was diligent and very professional.
1 March 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Kev! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
Chris is an excellent consultant
Chris is an excellent consultant. He made all the process quicker and easier.
22 February 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Binita! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
I have always had a quick response to…
I have always had a quick response to any queries, and Chris is continuing the good work. Very happy with their work.
13 February 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Jeff! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
Quick and easy
Chris is very responsive and quick to provide the requested info/docs. Nice and easy, thanks again
8 February 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Amit! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
Great customer service
I have had the same contact Chris for years. Nothing is ever a problem when I reach out with various questions. The continuity of service is what I value.
7 February 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Sally! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
Chris
Chris
Thanks for your excellent conduct on the phone today, quick to respond to my problem and gave me surety. Much appreciated, thanks Alan .
31 January 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Alan! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
The process of amending my policy was…
The process of amending my policy was made really easy by the excellent customer service of Chris. Really impressed with his communication. A great experience. Thanks!
25 January 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Rachel! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
Thanks Chris
Thanks Chris, great service and brilliant communication skills!
24 January 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Wendy! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
I have been using LifeBroker for many…
I have been using LifeBroker for many years now and have found them to always be prompt and professional. Chris dealt with my request to alter my policy in a very timely manner and was specific and detailed in his manner. It’s a pleasure to work with a company who answers the phone with real people, and actions your requests immediately. Well done Chris and LifeBroker.
23 January 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Peter! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
Great customer service
The consultant was very helpfull and very friendly in explaining everything to me. Keep up the great customer service.
18 January 2024
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback, Lester! We're so glad that you had such a pleasant experience. Thanks again, E
Chris Anderson is a gem!
The service from Chris Anderson was exceptional. He responded in a timely manner to all correspondence and was thorough in his communication. Chris is an absolute asset to the Lifebroker team!
20 November 2023
Unprompted review
Reply from Lifebroker
Thank you so much for your positive feedback! We're so glad that you had such a pleasant experience with Chris, we'll be sure to pass on your kind words. Thanks again, E
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