Lightspeed Nederland Reviews 

1,184
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

The interface is not user friendly at all. Too much to do for simple tasks. When clicking on save all the openend boxes for title, metadiscription, url etc are gonna closed (when working on it for dif... See more

Company replied

Rated 5 out of 5 stars

We've had some very insightful meetings with Sharlene from Lightspeed to update specific parts of our website and our SEO. She knows a lot of handy tools to give conversion a real GO. If she doesn't k... See more

Rated 5 out of 5 stars

We use Lightspeed now over 3 years as our POS system and recently added E-com functionality. We are very satisfied with Lightspeed and its support. The functionality is good, it is reliable and fast... See more

Rated 3 out of 5 stars

Lightspeed is not perfect but it is sufficient and works for what we need in our small retail shop. What i would wish was better, and the reason it only gets 3 stars, is that the system is not int... See more

Company replied

Company details

  1. Software company

Written by the company

Het complete ondernemersplatform van Lightspeed ondersteunt ondernemingen die de ruggengraat vormen van de wereldeconomie. Het helpt ondernemers te vereenvoudigen, op te schalen en bij het bieden van uitzonderlijke klantervaringen. Ons online ondernemersplatform transformeert en verenigt digitale en fysieke processen door verkoop via verschillende kanalen, het uitbreiden naar nieuwe locaties, wereldwijde betalingen, financiële oplossingen en toegang tot leveranciersnetwerken. Opgericht in 2005 in Montréal, Canada, staat Lightspeed genoteerd op de New York Stock Exchange en Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD). Met teams gevestigd in Noord-Amerika, Europa en Azië-Pacific bedient Lightspeed retail-, horeca- en golfondernemingen in meer dan 100 landen.


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3.3

Average

TrustScore 3.5 out of 5

1k reviews

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3.3

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(1,184)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good e-commerce product

We're very happy with Lightspeed as webshop. When there's a problem Lightspeed will answer directly and they solve the problem as soon as possible. The e-commerce product is very good and very easy to use if you're not into html and css.

We recommend this product

Greeting,

24Horeca - Jonie Brouwer

4 March 2021
Unprompted review
Rated 5 out of 5 stars

Very good direct link to HQ customer service!

We've had some very insightful meetings with Sharlene from Lightspeed to update specific parts of our website and our SEO. She knows a lot of handy tools to give conversion a real GO. If she doesn't know something, she really puts effort into getting it done anyway and getting back to you asap. Very helpful, knowledgable and also professional.

2 March 2021
Unprompted review
Rated 5 out of 5 stars

Lightspeed Webinar

We had our webinar today from Johan.
He explained everything really clear and calm. All of our questions were getting answered really good.
We are looking forward to work with Lightspeed.

14 September 2020
Unprompted review
Rated 5 out of 5 stars

Value for your money

Maybe it is good to als have this in Dutch?
But.....I have a long experience with several webplatforms and I started working with Lightspeed from the first of June.
The Lightspeed application works fine and is clear how you can use it. If you need more help the knowledge base is quite good and the support via chat, emailform or telephone is also good quality and fast.
When you start up for the first time there is extra onboarding service where you can learn the backend application and you can ask random questions.
Shortly, service service service quality quality.
Sorry, I have to go because I have to start migrating my next webshop towards Lightspeed.......

13 August 2020
Unprompted review
Rated 5 out of 5 stars

Over exceed our expectations!

Very user-friendly platform with excellent support and very effective and extensive functionalities. In addition, a huge choice of themes and customizing the look and feel of your shop. Our expectations are more than exceeded after thorough research which platform to choose for our shop and more than satisfied with our choice.

7 April 2020
Unprompted review
Rated 5 out of 5 stars

Great for Retail

We are a retail boutique and formal wear rental store. Lightspeed has helped our small business to succeed and grow. We are in our fifth year of service and just renewed our contract. Lightspeed helps us keep customer profiles, which are easy to use and access and attach to sales, financial reports, reports on just about everything you would need, inventory and ordering. Their customer service, email, live chat or phone, is easy to use and their staff are amazing at efficiently problem solving. The company listens to us, their customers, and are constantly upgrading the system to improve it. We are very happy with the POS

7 February 2020
Unprompted review
Rated 4 out of 5 stars

Lightspeed POS - Griffin Jewelry

Griffin Jewelry has been using Lightspeed for 3 1/2 months and this system has transformed the way we run our business. We are readily able to assist customers, maintain accurate records for inventory, & track sales. The excellent reporting tools of Lightspeed make it easy to review sales by customer, day, brand, category, and profit.

Our customers like the personal attention we offer by providing a photo of their jewelry repairs. The work orders print right from Lightspeed as a receipt to the customer. We track our open and finished work orders to ensure our jobs are being completed in an efficient manner.

We have had a positive experience using the online chat with Lightspeed to answer any questions we have encountered. We look forward to our future with Lightspeed and how he can capitalize our business.

Deborah @ Griffin Jewelry

3 January 2020
Unprompted review
Rated 4 out of 5 stars

Top Price-performance

I think lightspeed is a very good cms for beginners and companies with a clear product range.
Unfortunately, I lack a few setting features that other shops already have. The selection of templates is very clear, but you can only adjust them to a certain degree. everything else has to be mastered with programming knowledge. Lightspeed offers a very good support in my opinion and doesn't promise what you can't keep. The consultants take a lot of time for you, so I really enjoy working with lightspeed. The price-performance ratio of the lightspeed system is top. If you want to have more performance you have to pay more.

19 December 2019
Unprompted review

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