Little Wings Factory Reviews 554

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

I already have a liana dress in pink and white floral. Silly me, I shrunk it in the wash. (It's dry clean only) I ordered exactly the same dress again. Pink and white floral, same size. The dress that... See more

Rated 3 out of 5 stars

Measurements good, but legs too short. Great detail such as the side zip and button. Unfortunately on only the second wear, the dungaree strap came undone, can't actually see any stitches, whereas th... See more

Rated 4 out of 5 stars

I have given 4 stars for prompt delivery and refund (as I ordered 2 sizes) and kept one for a wedding. I really think it is a pretty little tea dress however I had to leave it in to be stitched at th... See more

Rated 5 out of 5 stars

Slight blip with postage surcharge, which was resolved in a couple of days. Purchased 2 dresses, both lovely, nice quality material. Fit very slightly snug but both dresses flattering. Will use aga... See more

Company details

  1. Ladies' clothes shop
  2. Dress Shop
  3. Vintage Clothing Shop

Written by the company

Vintage clothing collections including Fifties Dresses, the Swing Dress, Floral Tea Dress and more vintage fashion dresses in the UK.


Contact info

3.5

Average

TrustScore 3.5 out of 5

554 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I was sent the wrong size dress and…

I was sent the wrong size dress and despite my emailing the company to ask for a pre paid return envelope as this wasn’t my fault they did not reply so I returned at my expense. I now need to return the exchanged dress but they have not enclosed any paperwork so once again I will incur costs in order to get my refund. Poor service , not responding to email which is the only way you can contact this company

20 March 2023
Rated 3 out of 5 stars

Fabulous customer service

Fabulous customer service, but I was disappointed with the pattern matching on the dress I ordered. It was the first thing my audience noticed when I tried it on. Such a shame as I loved the dress but felt it was overpriced with that defect.

20 March 2023
Rated 3 out of 5 stars

Lovely Dress

I love this dress but unfortunately the quality of the stitching is not good. The zip could do with being more substantial. The dresses are not cheap, and the quality really does let them down.

20 March 2023
Rated 5 out of 5 stars

Lovely dress.

Following placing the order for my dress I was kept up to date regarding the delivery process. My dress arrived on the day I was informed it would be delivered. The dress is lovely and really good quality. Can’t wait to wear it for it an upcoming wedding.

20 March 2023
Rated 5 out of 5 stars

I have a few of Little Wings dresses

I have a few of Little Wings dresses. I love the Liana design. I am attending a wedding and the cost of the item really is low compared to the high quality. I admit I have bought second hand dresses too, because they say in excellent condition after washing and wearing.
The company were great when I made a mistake with my order and immediately asked if they could change it and it was no problem.
The sizes are consistent.

20 March 2023
Rated 5 out of 5 stars

Lovely products

Lovely products, delivered in good time and look really good. Second purchase and delighted with both.

21 February 2023
Rated 3 out of 5 stars

Disappointed.…

Disappointed that the dress was too small, despite a previous dress in an almost identical style and size fitting me.
Had to pay to return it too so that’s not the best experience.

24 February 2023
Rated 1 out of 5 stars

Still haven’t received my purchase…

Still haven’t received my purchase which I ordered 12 days ago. Numerous emails sent took days for someone to respond. On the 12 day got an email saying they will look at sending a replacement. So wonder how many more days I’ll have to wait

24 February 2023
Rated 5 out of 5 stars

My first experience with Little Wings Factory

Some confusion navigating their sight but after that service has been first class. They kept me informed of when the dress left their factory right through to delivery by Royal Mail. I bought the flower white, pink Liana dress which is beautiful and it fits very well.
Thank you.

3 March 2023
Unprompted review
Rated 3 out of 5 stars

Returned the dress on the day I…

Returned the dress on the day I received it and filled in the form asking for a smaller size .
I received an email 5 days latter asking if I was happy with my purchase which I replied to saying it had been returned giving the recorded delivery details following this I received an email saying the dress was out of stock, And I would receive a refund.

26 January 2023

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