Littlewoods Reviews 

39,424
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 3,905 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, noting that packages arrive promptly and often ahead of schedule. People appreciate the extensive product selection available on the website, finding that items are simple to order and match descriptions perfectly. Shoppers also value the clear communication regarding order progress, making the entire purchasing process smooth and convenient from start to finish. However, some people mentioned receiving incomplete orders or missing items that required follow-up support. Some reviewers were not happy with customer service, noting that getting help to resolve these unexpected delivery issues took too much time.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast and efficient shipping times. Many... See more

Product

Consumers find product to be positive, highlighting excellent quality and items that arrive exactly as... See more

Order

Users describe positive interactions with order, noting that the online process is simple and intuitive.... See more

Service

People report positive experiences with service, highlighting wonderfully prompt assistance and professional... See more

Customer service

Reviewers highlight ambiguous experiences regarding customer service. While many consumers report frustration... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As always fast service from Littlewoods but one thing stops this being a 5 star review and that's the use of Evri for deliveries on the Isle of Wight, they are dreadful, leaving instructions for them... See more

Rated 5 out of 5 stars

Received the lawnmower within days. Not the easiest to assemble (for me at least) but does a fantastic job. The power washer was directed to the wrong area by Royal Mail so only received two days ag... See more

Rated 5 out of 5 stars

Ease of ordering . Buy now pay later really helpful . Fast delivery of product . Good communication about my orders status . Very pleased all round excellent service .

Rated 5 out of 5 stars

Great service as usual. I've been a Littlewoods customer for years . I order a new 15 tog duvet. Its hypoallergenic , lightweight and toas. Delivery was next day, we;; packaged too.arm


Company details

  1. Clothing Shop

Written by the company

Shop with Littlewoods, The Online Catalogue With Flexible Payment Terms, Free 48 Hour UK Delivery and Free Returns


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

39k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(39,424)

3,719 reviews in the last 12 months

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Rated 1 out of 5 stars

I have a very and Littlewoods account…

I have a very and Littlewoods account because i put the wrong payment details in ie 20 weeks rather than 50 weeks littlewoods combined both accounts and put me in arrears after an arrangement about £80 per month littlewoods and £50 Very the minimum payment is now roughly £40 but they continue to take £130 per month combined
Hope this is seen by millions of people who should realise this is not a way that ever helps you out it puts you deeper in debt
Would never recommend Littlewoods to anyone as this totally destroys your credit file and severely damages your mental health i would especially advise people on universal credit never to use this company

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Very good experience

Bought an electric lawnmower which was in the sale plus another offer I had with Littlewoods which meant a very good saving. Lawnmower arrived quickly and carefully, have used it and it does the job required well. Very pleased.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Don’t understand question

Not even a one but couldn’t go past to next page ,dreadful ,service got some one else’s parcel ,waiting for parcel to be collected ,today,didn’t get my bag ,when parcels returned they sed I would have to wait 7-10 days refund ,dreadful service ,as they were ment to pick up the wrong parcel on Saturday and didn’t ,I waited all day ,

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered a unique gift fome one of the kids and it came very quickly, exactly as described and such a lovely gift for them.

There are some really lovely gifts for babies and little kids at Littlewoods, I have added several to my favourites.

Thanks Littlewoods. Always dependable.

5 September 2026
Unprompted review
Rated 2 out of 5 stars

On two occasions this year you've…

On two occasions this year you've gotten my order wrong first time was towels you sent the wrong sizes .Second time I only received the t-shirt off a two part set .Never had an issue before but lately things seem to be going wrong .

4 September 2026
Unprompted review

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