Lloyd & Whyte Reviews 1,461

I owned a 16th Century Grade 2 Listed Thatch Cottage. They Insured me an astronomical fee and charged me extra as a Flood Cede Risk even though my Cottage had never flooded since it was built in the 16th Century. I felt ripped off so cancelled my insurance as I got a much better deal from a Competitor.

Friendly and helpful team. Knowledgeable, prompt replies and good communication

We have used LLoyd & White for the difficult task of insuring a thatched cottage for some time. Renewals are always advertised well in advance and they make sure you don't forget by keeping in touch when the premium is due.

I would like to commend Scott for his excellent customer service. In the middle of helping my daughter through a very traumatic divorce and house move he went out of his way to set up a series of non judgemental reminders so that I wouldn’t overlook the payment date without feeling pressured. He was kind and thoughtful, as well as having a reassuring telephone manner.

Felicity was extremely professional and helpful . She was able to give us all the information we required and made the whole experience very easy.

Scott was extremely helpful. Charming telephone manner, polite and friendly and easy to understand

No hesitation recommending Lloyd & White. They have looked after us for many years now and are always very helpful, especially Alisha Oaten.

Once again we renewed our house insurance with the help of the excellent team at Lloyd and Whyte. We feel confident that our insurance is reviewed by the team and efficiently selected for us. This year we must particularly thank Alisha Oaten who was responsible for arranging our renewal. We would certainly highly recommend Lloyd and Whyte to anyone.

Very helpful chap Adam, called to get an update and some answers regarding our policy etc. made it very clear and easy to update.

As always very helpful and professional staff in sorting out my insurance renewal

Great service as always, first came across them via the Bma and they’ve been great and v friendly and efficient, would recommend !
Thank you also to Kathy middle!

I was contacted in a timely manner by Kathy Middle to ensure a competitive car insurance premium was offered. I have been insuring our family cars for over a decade with Lloyd Whyte and have been satisfied by the service offered.

Matthew Lindsay provided great assistance with my renewal and the whole process was efficient and painless.

Very helpful and clear communication.
Good explanation of expectations of me, and also very prompt responses received.
Extremely useful in navigating me though the processes.

We deal with Tracey Morgan-Jones for our Household and Buildings Insurance, and have done so for many years. She has always been helpful and a delight to deal with. We would highly recommend this company.

When I am stuck and need support a quick phone call is all it takes to be in contact with the team at Lloyd & Whyte.
Today I had help from Sarah and last week it was help from Kaitlin.
Both members of the team were extremely helpful and sent me the information I needed straight away.

Really good to be working with Kathy Middle at Lloyd White for our car insurance. Always a very timely and professional service.

Lloyd and Whyte have been looking after my motor insurance over many years. Kathy has been my main point of contact in recent years. She has always been most helpful and friendly, as have the rest of the staff.
Lloyd and Whyte are reliable and professional and a great firm to work with.