Thank you Chris and your team for your outstanding service Very happy with price and delivery of my Epiphone Les Paul Modern The true indication of trust in any business is in my opinion i... See more
Company replied
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Thank you Chris and your team for your outstanding service Very happy with price and delivery of my Epiphone Les Paul Modern The true indication of trust in any business is in my opinion i... See more
Company replied
Dante was amazing at helping pick what I needed. I am a beginner so I don’t have much piano knowledge so he was great at navigating that
Dante was an incredibly friendly, attentive, and helpful salesperson. I was looking for a specific electric guitar as a gift for my husband, and since I don’t know much about guitars, he guided me thr... See more
Company replied
I liked that I was able to source the sheet music through Logan’s online shop and have it delivered. What I disliked was the lack of communication regarding the process of the order. Having paid exped... See more
Company replied
Authorised Yamaha Piano Sales and Service Centre Sydney. New Yamaha Pianos, Yamaha Digital Pianos, Yamaha Grand Pianos, Yamaha Upright Pianos, Guitars, Violins, Cello, Sheet Music
Burwood Road 250, 2134, Burwood, Australia
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Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Logans Pianos

Reply from Logans Pianos
Order delivery was quick. The purchase was very reasonably priced and well packaged for protection. The guitar case was exactly what I needed and the instrument fitted perfectly

Reply from Logans Pianos

Reply from Logans Pianos
I bought a digital piano. A nice fellow helped me out to the car with it. Easy. A good shop.

Reply from Logans Pianos

Reply from Logans Pianos
Customer service is excellent. They do their best to accommodate, assist customers, and have good knowledge of instruments on display. The musical instruments for sale is quality. It’s always a good experience whenever I shop at this music store.

Reply from Logans Pianos
Called before ordering from interstate, the gentleman who answered the phone was very helpful with recommendations.
Ordered Friday midday, instrument was sent that day and delivered on the Monday.
Great service, best price I could find Australia wide, $500 cheaper… extremely fast shipping!
5 stars!

Reply from Logans Pianos
Great service. Order was processed quickly. Fast delivery with item carefully wrapped.
And a great product too!
Very happy with this purchase.
Thanks.

Reply from Logans Pianos
Dante was great to deal with, very helpful with decisions on setup of a new Gibson SG Standard.
Both he and Chris gave me time to make my choice and have been great to communicate with before and after the sale.
Highly recommend Logan's Pianos...I'll be back.

Reply from Logans Pianos
I have purchased from Logans online both for items in stock and on order for pickup. Each time the service from all the staff has been excellent. It's a great store worth checking out.

Reply from Logans Pianos

Reply from Logans Pianos
Great service !
Attention to detail and allowed me to experiment with different violins at my pace.
Thankyou so much for your kind service :)
Lidia

Reply from Logans Pianos

Reply from Logans Pianos
I had an excellent experience with Logan Pianos. The purchase was smooth, the team was knowledgeable and helpful, and their follow-up was outstanding. They checked in, answered all my questions, and truly cared even after the sale. One of the best service experiences I’ve ever had. Highly recommended

Reply from Logans Pianos
Dante made the entire purchase experience wonderful. You have a great variety of instruments and Dante was very knowledgeable in the product we purchased.

Reply from Logans Pianos
A painless and hassle free transaction. The guitar arrived well packaged and set up ready to play. Excellent in my opinion.

Reply from Logans Pianos
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