London Grow Reviews 

1,804
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

My X stream aeroponic propagator arrived in a timely fashion. I discovered that one of the spray heads was not working properly, contacted London Grow and a new head arrived the next day. The system... See more

Rated 4 out of 5 stars

Very impressed with their customer service!! We ordered a heating tube from them. When it arrived, it was a damaged box inside and the heater didn't work at all. We emailed them and they had it immedi... See more

Rated 5 out of 5 stars

I purchased 50 6ft and 50 4ft bamboo sticks, they were the best price I could find and delivery cost was very reasonable. They were delivered within 3 days too! Started using them today and they are e... See more

Company replied

Rated 5 out of 5 stars

Made an order with London Grow and was contacted shortly after informing me that I had made a mistake with my order and was guided to buy the correct equipment for my set up. As this was my first time... See more

Company details

  1. #151 of 191 best companies in Garden centre
  2. #7 of 7 best companies in Hydroponics equipment supplier

Written by the company

Our mission statement is to provide the absolute best customer experience available in the Hydroponics industry without exception. We choose to only sell the best performing products in the world, learning them inside and out to ensure your experience with our organisation and the products we supply are second to none. London Grow is one of the fastest growing Hydroponics retailers in the United Kingdom.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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No history of asking for reviews

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4.4

All reviews

(1,804)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

X stream aeroponic propagator…

My X stream aeroponic propagator arrived in a timely fashion. I discovered that one of the spray heads was not working properly, contacted London Grow and a new head arrived the next day.
The system works well and in less than a week, in October, roots are appearing on some of my cuttings.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, quick delivery and good products. Will use again 👍👊
Forgot date so just put in closest I think.

14 September 2024
Unprompted review
Rated 1 out of 5 stars

Tried to return an item

Tried to return an item, received a mail stating that my request would be reviewed and I would receive further notification. 1 week passed so I emailed customer service for an update. Still waiting London Grow

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very prompt response of replacement of damaged spray nozzle. Much appreciated, thanks James.

28 August 2024
Rated 5 out of 5 stars

Ordered Bud Candy it was packed…

Ordered Bud Candy it was packed beautifully, I also received an Amino treatments bottle for free it was a really wonderful surprise and also very useful for my plants... Thank you very happy!

28 August 2024
Unprompted review
Rated 5 out of 5 stars

Helpful Staff

Made an order with London Grow and was contacted shortly after informing me that I had made a mistake with my order and was guided to buy the correct equipment for my set up. As this was my first time buying growing equipment I have since found out that I will soon need to upgrade a part and buy some extra bits. I will not hesitate to shop here again in the future. Thank you James and everyone at London Grow!

26 July 2024
Unprompted review
Rated 1 out of 5 stars

Terrible packaging, never ordering again

I had X2 bags of Coco bags ordered, you shipped one in a box and the other in a plastic bag. I came home and the plastic bag was at my apartment front door ripped open....if it had been shipped in a box like the other now one would have tried to open it and see inside. Not making any more orders from now on....

1 August 2024
London Grow logo

Reply from London Grow

Hi, we've had a look into this and you have never purchased bags of Coco from us. The order you have left a review for relates to some fans that you purchased. If you have more than one account with our store, please send us an email with details of this delivery so we can look into it further.

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