We’ve been working with LoneStar for over two years now and we’ve had a fantastic experience. I was able to connect with Charles Nichol for sales and technical support. He’s very knowledgeable, profes... See more
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See what reviewers are saying
Lonestar tracking is great and especially Zach. I ordered a fourth tracker and he set it up with my special specifications. Including geofence with alerts when cows leave boundaries, when cows ar... See more
Overall, the app works well. At some update point it lost the ability to give location details on the map. Business names no longer come up. I called support and they put in a bug report, but it... See more
The customer service stood above the rest. Friendly helpful service especially from Christine. She answered all my questions, helped navigate my products and never rushed me. This alone makes me want... See more
Company details
Written by the company
LoneStar Tracking is a Texas-based technology company specializing in reliable, long-range monitoring solutions for businesses operating in remote and demanding environments. We design and deploy hardware and software systems that provide real-time visibility into temperature, water levels, location, and asset conditions—helping customers make informed decisions, reduce losses, and operate more efficiently. Our core solutions include temperature monitoring systems for agriculture, cold-chain logistics, and industrial use cases, as well as water tank level monitoring for ranches, farms, and remote infrastructure. Many of our devices operate using low-power wide-area networks (LPWAN), satellite connectivity, and IoT technologies, allowing them to function reliably where traditional cellular coverage is unavailable or inconsistent. At LoneStar Tracking, we focus on delivering practical technology that works in the real world. Our systems are designed to be easy to deploy, low maintenance, and highly dependable—because our customers rely on accurate data, not guesswork. From real-time alerts and historical reporting to user-friendly dashboards, our platform is built to provide actionable insights without unnecessary complexity. Customer support is a cornerstone of our business. We work closely with our customers to understand their specific needs and ensure they get maximum value from our solutions.
Contact info
PO Box 48, 78623, Fischer, United States
- 877-777-8636
- support@LoneStarTracking.com
- www.lonestartracking.com
4.5
Excellent
625 reviews
Hasn’t replied to negative reviews
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Protection and tracking
Works great my old side by side was stolen and no way track it but a vin number what a joke with police even with video they wouldn't do a thong but now any movement and lone star emails and text me it works really good happy to have it
29 July 2023
Very Great Person to speak with and was…
Very Great Person to speak with and was VERY HELPFUL!
29 June 2023
Easy to use and accurate notification…
Easy to use and accurate notification of movements very useful in safeguarding my trailer.
22 July 2023
Totally different format from when I…
Totally different format from when I started why’d it change new format sucks
22 July 2023
Service & support 5 stars.
24 June 2023
The customer service rep fulfilled my…
The customer service rep fulfilled my request thoroughly and I was happy.
15 June 2023
wrong area at house
Shows my vehicle behind neighbors home in trees.So if it was stolen might never be found.
22 July 2023
The best customer service around
The best customer service around! All real people that are easy to talk to, understand and they have common sense. All very rare traits for CSR to have in 2023. They’re the BEST!
10 July 2023
Product works mostly as expected
Product works mostly as expected. Only downside is that I can’t “see” it when inside my steel roofed building but guessed that it probably wouldn’t work there. It does ping a movement alarm once it leaves and I’m fine with that.
12 June 2023
When I purchased y solar powered unit
When I purchased my solar powered unit, I was Abel to track it's progress to my house. Installation was straight forward. The magnets have 40lbs each holding power. The unit is sensitive to movement that a thunderstorm with a stiff wind will set off an alert. 14.95 monthy fee for the tracking service won't break the bank either. On alerts I receive a text message with coordinates that can be clicked on and will take you to Google maps.
The company personnel answered every question and made me feel they genuinely cared about me as a customer. I'm well satisfied with the company. A 5 star plus.
10 June 2023
Excellent quality & service
Product is excellent quality and works very well! Anytime I have had a question or problem they are very knowledgeable and helpful!
19 July 2023
The system was easy to use
The system was easy to use, but if assistance was ever needed, there were knowledgable and personable people only a phone call away. Great product, great service.
8 July 2023
Good so far!!
10 June 2023
Very unique application.
I probably have one of the most unique applications of a LoneStar tracking device. I live in northern Wisconsin and the device is attached to a portable ice fishing house for security reasons. Fortunately, I have never had a theft but it is humorous to see the location in the middle of a frozen lake. Immediately indicates whenever I move the house. Great battery life and wonderful tech support.
7 July 2023
Can't find a place to install it
If I could find a place to install it then perhaps I could tell you how it works.
21 April 2023
Reply from LoneStar Tracking
Thank you for taking the time to provide feedback about our GPS tracking device. We're very sorry to hear that you've encountered difficulties with installation.
It's our priority to ensure that our customers have a positive experience with our products, and we understand how important clear instructions are in achieving that. If you're having issues, we're here to help.
We have detailed installation guides available on our website and we can also provide assistance over the phone or via email. If it is more convenient for you, we could arrange a virtual meeting with one of our technical support specialists who can guide you through the installation process step-by-step.
Please reach out to our Customer Service team at support@lonestartracking.com or 1-877-777-8636] and they will be more than happy to assist you further. If you prefer, we can also contact you directly - just let us know the best way and time to reach you.
We truly value your business and hope that we can turn your experience around. Thank you once again for your feedback, it helps us improve our products and services.
I had all my trackers drained down in…
I had all my trackers drained down in voltage and needed assistance as to which batteries could be used as replacement. Tried max batteries but only lithium worked. Thanks. The trackers have all worked well so far. And, tech support have always been helpful. Thanks
7 July 2023
Reply from LoneStar Tracking
Thank you for leaving such a wonderful review! We are thrilled to hear that our GPS trackers are meeting your expectations and that our tech support team has been able to provide you with the assistance you needed. We always strive to deliver the best possible service to our customers, and it’s really rewarding to hear when we’ve succeeded.
Regarding your comment about the batteries, it's correct that our GPS trackers perform optimally with lithium batteries due to their long life and stable voltage. We will ensure this is made clear in our user guide and communications going forward, and we appreciate you bringing this to our attention.
If you need any more assistance or have further questions in the future, please do not hesitate to reach out. We are here to help. Thank you once again for your positive feedback and for choosing our GPS tracking devices.
Wishing you all the best and happy tracking!
Reply from LoneStar Tracking
Thank you so much for your five-star review! We're absolutely delighted to hear that you find our GPS trackers easy to use and reliable. It's always our aim to provide great products accompanied by excellent customer service, and your feedback reaffirms the hard work we put in.
If you have any further needs or questions, don't hesitate to reach out. We're here to help. Thanks again for choosing us and sharing your positive experience.
Simple and works
Overall, the app works well. At some update point it lost the ability to give location details on the map. Business names no longer come up. I called support and they put in a bug report, but it’s yet to be fixed almost a year later.
Their hardware works well, although they lack the ability to change from 5 minute updates to real time without buying new units. They also don’t allow you to remote into their hardware which is a nice feature offered by other companies.
6 July 2023
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