Lothian Domestics Ltd Reviews 

The young woman who took the call when I phoned to ask for a repair visit (as directed by Samsung) was intelligent and quick to arrange the assessment visit.
The repair engineer visits were completed professionally and the company sent texts to let me know when their people would be arriving.
The repair was completed professionally and the repair engineer was very pleasant to deal with.

Altogether, from start to finish, a very professional company, thank you.

I had a great experience with Lothian Domestic Ltd, who represented Samsung to fix my microwave. The service engineer was polite, customer-focused, and carried out the repair in a very systematic and professional way. He carefully analysed the root cause before fixing the issue efficiently. Excellent service from start to finish — highly recommended!

Ross was pleasant, efficient and very professional. Great service.

Ross engineer sorted my washing machine had a lot of problems he sorted it in good time & cleaned up after himself also explained everything that he done.

What a fantastic service from booking the engineer visit and then getting the repair done the engineer was first class would definately recommend this company

Engineer ( Paul) was pleasant and efficient. Microwave fault diagnosed, part ordered and repair carried out within four working days. Was kept updated on whole process.

Great set up everything was really easy to book an appointment online .
And tell them the problem and pick a date and a time that suited you .
Ross was a pleasant man that came to fix my dishwasher and explained everything well .
The day he came out to fix the machine you also got an update when they were arriving 😀I’m happy customer .
Fiona Byrne

Good communication regarding time of arrival. Ross arrived well within 2 hour window that was agreed.
Issue identified and repair completed quickly, Ross even swept up some broken glass he found when he pulled the dishwasher out!
Great service.

Made appointment online. I chose an Friday appointment. I received a reminder the evening before and a text message to confirm the arrival time of the engineer (Scott). Unfortunately Scott did not have the required part but I was able to make an appointment for the following week. I chose to be informed if an earlier slot became available, which it did. Scott arrived today and fitted and tested my washing machine door gasket seal. The is the second time I have used Lothian Domestic and would highly recommend for ease of booking and the friendly & professional service provided by their engineers

Ross was on time and very helpful
I was informed when he would be arriving.

Fridge freezer fixed on day of visit. Engineer arrived on time, was pleasant and knowledgeable.

First class , the engineer arrived on time
Tested the machine, found the problem which was then repaired. He then cleaned everything up .

Steven arrived on time and gave my washing machine a thorough check whilst taking photos to get to the root of my problem. He was very friendly and polite and talked me through the job with the aid of his photographs . Steven was a great help .Thanks

Kept informed all the way. Very good service

Well organised company let u know when exactly they will be arriving and the engineer was great at his job no hassles

Great service, text message to say what time engineer would be here. He turned up exactly on time.

Really nice guy, fixed my machine in no time. Would definitely recommend. Lothian Domestics Ltd.
Thanks Paul.

My washing machine had stopped spinning so I contacted Lothian Domestics Ltd to see if it could be repaired. Paul came to have a look and replaced the brushes. It is now as good as new and I don’t have to fork out for a new machine.Paul was lovely and talked me through the problem and price to repair it. I highly recommend this company for repairs of appliances.

Ross attended to check my fridge freezer. He was prompt, polite and explained his diagnosis of the issue.

EXCELLENT. Every step from making prompt appointment to confirmation of arrival time on the day to quick repair and advice on future use of machine. Engineer Steven was fantastic

Ross figured out the washing machine issue instantly and advised how to use machine to prevent issue occurring again. Compared to other insurers this guy knew what he was talking about.