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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

All reviews

(2)

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Rated 1 out of 5 stars

This company is the middleman for Conde…

This company is the middleman for Conde Nast Traveller UK edition. I made the worst mistake in subscribing for a year's subscription to be mailed to my USA residence. The first issue was to be May/June 2024. Instead of receiving the magazine I NEVER RECEIVED ANYTHING! I tried emailing them via the Conde Nast Traveller UK's website except no one in customer service bothers to reply to one's emails (I sent several over the course of a week's time). So I ended up having to call their UK phone number which is not free! I was told that because I am a foreign customer I needed to wait 21 days AFTER the magazine sale date in the UK! My God that is waiting almost one full month. The May/June 2024 issue went on sale in the UK on Apr. 25th. But here it is May 20th and I still have not received the magazine. It either was never sent out or is lost! I have tried emailing their customer service again without any reply as usual. Now I am very livid that I wish to cancel my subscription because I don't want to have to deal with waiting and wondering each month if I'll be receiving the magazine which I paid good money for upfront. This magazineboutique.uk is a wreck and is awful. I would NEVER recommend subscribing if they're involved!

10 May 2024
Unprompted review
Rated 1 out of 5 stars

This is the website Conde Nast…

This is the website Conde Nast instructed me to use to manage my Vogue UK magazine subscrition. My subscription covers the printed edition and the DIGITAL edition that I haven't managed to activate despite of several contacts through email and telephone with Vogue customers' services. I do not recomend this web site, neither Conde Nast, nor the subscription of any magazine through this company.

2 May 2024
Unprompted review

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