Magictrips.com Reviews 

6,920
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the representatives for being extremely patient, polite, and knowledgeable when planning trips and managing complex requirements. Travelers note that the booking process is very straightforward, and the supportive team consistently secures wonderful deals tailored to their personal preferences. Consumers heavily value being able to speak directly on the phone to receive expert advice, helpful guidance, and prompt assistance with their holiday reservations. Some reviewers were not happy with communication issues, noting frustrating instances where online chats were ended abruptly or requests for support after booking were completely ignored.

What people talk about most

Staff

People report positive experiences with staff, highlighting that agents are exceptionally helpful, patient,... See more

Holidays

Users describe positive interactions with holidays, highlighting how agents went above and beyond to find the... See more

Booking process

Clients share satisfaction regarding the effortless booking process, noting that staff members are... See more

Service

Customers report extremely positive experiences with the service provided by the team. Reviewers frequently... See more

Customer service

Customers consistently note positive experiences with customer service, praising staff for being polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great experience booking a holiday with this company. Morgan always goes way and beyond to help assist with any questions, changing of dates, times etc. we usually travel as a very large group... See more

Rated 5 out of 5 stars

We have previously booked with Blue Sea Holidays for 7 years for all of our holidays! Under Magic Trips, we spoke to Fred Ahmed, who helped us book our 2026 Summer holiday. He was patient, and took al... See more

Rated 5 out of 5 stars

We have used Blue Sea Holidays for a number of years now & we have always found them to be courteous and accommodating. This time around we have been assisted by Blessina Jetti who helped us clear up... See more

Rated 5 out of 5 stars

So, we booked a last minute package holiday through Morgan who was absolutely amazing from start to finish, throughout this process. He was always available to answer and questions or take a c... See more


Company details

  1. Travel agent
  2. Travel deals

Written by the company

Book holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports and airlines. Pick from All Inclusive, Half Board, Self Catering or Bed and Breakfast, Small and Friendly hotels through to 5 star deluxe resorts, City Breaks, Beach getaways or Luxurious Long Haul - but no matter what you choose you will experience the same high level of Customer Service that we pride ourselves on. You can book with confidence as all our hotels and flight deals are fully financially protected We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusive deals for last minute bookings. We have over 35 years of travel experience so give us a call and let us find you the perfect getaway


Contact info

4.8

Excellent

TrustScore 5 out of 5

7k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(6,920)

151 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service Steven explained…

Excellent service Steven explained every aspect of my trip and answered. Changed my flight times at my request nothing was any trouble highly recommend after reviewing all the details my holiday was booked in 5 minutes. Would highly recommend 👍

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience from start to finish. Steven explained everything and answered any concerns I had. Also very helpful regarding my itinerary selected for the holiday. Would highly recommend booking with Magictrips.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Booked a trip with Morgan,

Booked a trip with Morgan,at first wasn't exactly sure what I wanted but Morgan talked me through the options and recommended various places etc..he was very polite and knowledgeable. Ill definitely be dealing with Morgan again in the future .

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Morgan a fantastic rep

Our rep Morgan found a hotel that was perfect for 14 of us in Antalya. The Ramada hotel was amazing and ticked all our boxes. Morgan took on all requests and made it a holiday to remember

5 April 2026
Unprompted review
Rated 5 out of 5 stars

We contacted Magictrips UK after being offered a holiday by Travelzoo.…

We contacted Magictrips UK after receiving an offer from Travelzoo and initially spoke to Juliet who was very kind and patient. We agreed the details of a short holiday in December to Benidorm with her and were then transferred to Greg to confirm and Pay which we then did. Greg was again efficient and patient with my wife and myself and we will definitely book with them again given the same opportunity - a fair price to a nice location and treated with respect throughout. Many thanks to them both !

13 April 2026
Unprompted review
Rated 5 out of 5 stars

I cannot thank Jacqui enough for her…

I cannot thank Jacqui enough for her outstanding professionalism and exceptional knowledge when booking my family holidays. I recently arranged a solo trip to Egypt, and her recommendation of the Sunrise Remal Resort was absolutely perfect. She knows exactly what I like and what I won’t enjoy and that personal touch makes all the difference.

I’ve been booking holidays with Jacqui for over 10 years, and she continues to exceed my expectations every single time. I have complete trust and confidence when booking with Magic Trips, and Jacqui will always be my go‑to. She is truly amazing and a real asset to the organisation.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Being well experience travelled person

Being well experience travelled person, I like all facilities including food of IL Marcanta Resort/Hotel, Sherm Al Sheikh.
Staff of resort are well mannered, humble,warm and helpful.
I enjoyed all inclusive with TUI as well. However, I am not dismissing to repeat Magic trip for our next ( In Sha Allah ) trip.
I thank you Mr. Harris Hussain of Magic trip and Magic trip itself to remove our fear ( on booking) which is now replaced by thanks.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great customer service would highly recommend
Morgan was very helpful at answering all my questions in order to get me the best possible deal for our family trip to Milan and Switzerland train ride

30 March 2026
Unprompted review
Rated 5 out of 5 stars

What can I say about Morgan

What can I say about Morgan? From start to finish? He has been excellent. He is like a brother to us like a family member. He always look after our holiday. He always makes sure we get the best deal. He helps us far and beyond his limits. We always contact Morgan when we are booking a holiday we trust this travel agent so much he has made our holiday memories in the past and in the future a dream come true may God give Morgan plenty of life and continue doing his job excellent. His manager should be proud of the status he has bought to the company

Kais arain

30 March 2026
Unprompted review

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