I requested a car on Praslin (23–26 December 2026) through Maki Car Rental. They charged €16 immediately for cancellation insurance while vehicle availability still needed confirmation from their loca... See more
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See what reviewers are saying
Booked a care with Maki Rentals for 6 weeks for May and June but due to COVID-19 we are unable to make our trip. Maki car rentals responded within 12 hours to our enquiry over cancellation and have re... See more
Very fresh new car with premium tyres Goodyear. GPS included, worked fine. Excellent instructions for pick up and return of the car. Outstanding app for instant communication. Possibility to pre writ... See more
Company replied
Excellent experience. Didn't take long for the chap delivering the car to find us at the airport once we connected to the temporary free wifi at the airport. Car was the newest vehicle I've ever d... See more
Company details
Contact info
Balance Road, Winners Complex MU, 51502, Plaine Magnien, Mauritius
- +23052501260
- mail@maki-car-rental.com
- www.maki-car-rental.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Charged before confirmation, then no reply
I requested a car on Praslin (23–26 December 2026) through Maki Car Rental. They charged €16 immediately for cancellation insurance while vehicle availability still needed confirmation from their local partner. After my follow-ups, on 29 September they wrote that the booking was still “under approval.” The next day I cancelled in writing and asked for a refund of the €16. As of today I have received neither a booking confirmation nor a reply about the refund. I expect clearer handling: charging before the car is secured, then going silent, is not acceptable.
Top service
We thank the Maki-Car-Team for the wonderful service and the always fast and perfect communication. The rental of our car, change requests and the service were absolutely without problems and always to our fullest satisfaction. We recommend Maki-Car-Rental for all that want to rent a car without having to worry about anything.
Unprofessional, insecure, and stressful experience
I wouldn’t rent from Maki Car Rental (Eden's Cars) again. When I collected the car, they wrote my full credit card details on a piece of paper, which is not secure or compliant with basic payment standards. They also charged a €1,000 deposit to my debit card, promising to return it two weeks later - which is very unusual. Most companies simply place a temporary hold on a credit card for a few days.
The staff member was also rude and impatient, rushing me through the car inspection, interrupting my questions, and even saying “you’re not listening” when I was making normal enquiries. When I returned the car, he was reluctant to do the paperwork confirming it was returned in good condition, only doing so after I insisted - again in a dismissive, rushed way.
It’s clear they’re short-staffed, but that’s no excuse for taking it out on customers or handling payment details so carelessly. Overall a stressful, unprofessional experience that left me uneasy and disappointed.

Reply from Maki Car Rental
Very good experience by Gail Rental via Maki Cars
I rented a car from Gail Car Rentals via Maki Cars on Mahe. The experience was fantastic. We got exactly the booked type in fine condition with just 25.000 km. The delivery to the hotel on the west coast by a very friendly employee was free and on time. For the return on the airport 4 days later he already expected us.
Thank you !
Had a very bad experience
Had a very bad experience, first they confirmed the booking on vehicle jazz and then they were giving me every other vehicle except jazz , finally lead to very a bad argument with the car vendor, be cautious with them

Reply from Maki Car Rental
Great car rental
The website was easy to use. The car was delivered to our hotel and picked up there which was great. The price was the best we could find. Yes, it is subcontracted out but for us there was no problem. Ours was with holiday car hire who were brilliant! Dreezee looked around the car at the start with us and pointed out every defect. He was very friendly and helpful. The pick up was no problem. We’re really pleased we hired a car to get to see more of Mauritius. Highly recommend.
Two days in Mauritius
We rented a car for two days in Mauritius in May. The process went smoothly; the car was delivered to the hotel and returned there as well. The car was relatively new, with low mileage, and in very good condition.
Highly recommendable
We rented a car in Mahé with Maki. There is nothing we could complain about! Very friendly, helpful people, well maintained cars, fair prices with the option of a reduced CDW waiver for little extra money. Higly recommendable!
Perfect service from booking through check-out
For our first trip to Mauritius we (European couple) were looking for a reliable car rent company. Maki cars was recommended in several private internet reports and together with its local partners it totally fulfilled our needs for both a transfer service and the car rental (including punctual delivery to our first hotel).
We also were provided with good support information (telephone numbers, links).
I am very happy with the rented car
I am very happy with the rented car. The guys helped solve all the issues. I will address them again.
Very fast and trustworthy
My experience with Maki Car Rental and in particular the team around Josie and Adeline was very helpful. I was helped extremely fast and from my experience the company is highly trustworthy. Thank you Maki Car Rental for your excellent customer service.
Car rental in Seychelles
We rented a car through Maki Car Rental from March 2 to 6 in Seychelles. The car was ready for us to collect at the airport with a representative waiting for us. Similarly while returning the car there was a representative waiting to receive the car. There were no hidden charges, the representatives were pleasant and the car itself did not have any problem during the time that we used it. Would definitely recommend using Maki Car Rental for a rental car in Seychelles.
Very friendly and reliable
Very friendly and reliable. Was always on time and even had the time to stop with us at a supermarket and a litschi stand on the way. Thank you
I had a car from this company at the…
I had a car from this company at the beginning of 2023. Only advantages. Krzysztof from Poland and also South Africa.
I had rented maki's hyundai i10 on…
I had rented maki's hyundai i10 on mauritius for great price and it was delivered at the airport with slight delay though but apart of that everything was absolutely fine and no extra hassle. thanks
Excellent experience with Maki
Excellent experience with Maki (Mauritius) (Holidays R Us) from initial booking through to delivery and return. I was particularly impressed by their communication and flexibility - due to an airline change I needed to amend the Maki booking, which they processed rapidly and gave an immediate refund for a shorter hire period.
Collection and return at the airport were seamless, communicating through WhatsApp (on free airport WiFi). The car was new and the representative friendly, efficient and helpful. Hire included a GPS navigator as standard, extremely useful; pricing was much better than the global companies. Roads are good, driving was fine (on the left, good for UK drivers), no problems whatsoever.
I have no hesitation in thoroughly recommending Maki.
Perfect!
Wir haben bei Maki Car einen Mietwagen bereits vor dem Urlaub gebucht, was auch notwendig ist, da Maki Car sehr beliebt ist und kurzfristig nur wenige Fahrzeuge verfügbar sind. Man bekommt genau das Auto, welches man sich ausgesucht hat. Wit haben uns das Auto zum Hotel bringen und wieder abholen lassen. Unser gewähltes Auto hatte leider vor unserer Ankunft eine Panne und uns wurde automatisch ein Upgrade organisiert, was nicht selbstverständlich ist. Die Kommunikation mit Maki Car ist perfekt und bei Fragen wird einem sofort per Email oder Telefon geholfen. Maki Car können wir bedingungslos empfehlen.
We booked a rental car with Maki Car before we went on holiday, which is also necessary as Maki Car is very popular and only a few vehicles are available at short notice. You get exactly the car you chose. We had the car brought to the hotel and picked up again. Unfortunately, our chosen car broke down before we arrived and we were automatically upgraded, which is not to be taken for granted. The communication with Maki Car is perfect and if you have any questions, you will be helped immediately by email or phone. We can unconditionally recommend Maki Car.
Highly recommended car rental for Mauritius
Before arriving, they were really helpful via email with the doubts and questions.
When we arrived, they were already waiting for us. Gave us the car (really new and clean). Everything was great. Best choice in Mauritius.
Recommended
While spending a week at Lesbos, we decided renting a car for 5 days.
Using Maki Car Rental was very easy and swift - everything went as expected although none of the local cars we new. Very happy about the support and service at pickup and delivery.
We got scammed!
We rented two cars that we checked when we colected them. Both cars were used and had some scratches and dents in them. We know the drill and showed every little scratch and dent we could find. All in all we were happy with both cars and had no problems. Proir to returning we cleand the interiors of both cars and were happy that it all went great. However when we returned both cars they found »new scratch and dent« that we did not create. Before we got both cars we showed them both the scratch and the dent and there were so many that they simply put X mark on one area of the car.
Fot the damadge that they were saying was not marked right near the X sign we would have to pay 5.000 MUR for each car. We were 100% scammed and we did not want to give any money since we took great care of the car. The guy would not listen to us and made many phone calls. He trethreatened us with police and we said to call the police.
At first the guy made around 3 calls and said that police won't come to the hotel since they don't have time and we have to go to the police station. We said we won't go anywhere. Another 2 calls and police arrived in 1 minute.
The police was very polite and said we do not have to pay anything since we did not commit any accident. And also that our case is not police matter. So police left and the guy still insisted that we give him 10.000 MUR for the damadge that was on the car. We then negotiated by the phone with »the boss« and gave them 3.000 MUR for both cars without signing any papers or anything. So we are 100% sure we got scammed.
We highly advise you to check AND MARK ALL THE SCARTCHES AND DENTS BY YOURSELF. And also to take many photos of the car before you take it. We rented many cars before and this was the first time we rented a car by Maki Rentals and this happened. We wew simply scammed. We do not recommend this car rental company – but if you do decide to choose them, please be carefull and do your own check of the car!

Reply from Maki Car Rental
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