Pingouin Car Rental Reviews 18

TrustScore 3.5 out of 5

3.5

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Company details

  1. Car rental company

Written by the company

Pingouin Car is a car rental company delivering and drop-ff cars all around Mauritius Island. Book online and get a ride in Mauritius. Website: https://www.carrental-mauritius.com


Contact info

3.5

Average

TrustScore 3.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Quality service

Quality service, the team is flexible and adjusted to my flight delay by providing me the car later when i arrived in Mauritius. Whereas for the car itself i had no issue. It was clean, had spacious interior, apple carplay was setup, good aircon and fitted all my luggages. I highly recommend Pingouin Car Rental for a hassle-free journey in the beauty of Mauritius.

1 April 2026
Unprompted review
Pingouin Car Rental logo

Reply from Pingouin Car Rental

Thank you very much for leaving your feedback. We really appreciate your business with us.

Rated 1 out of 5 stars

I highly recommend clients NOT to book…

I highly recommend clients NOT to book cars with this company....their insurance company follow up are such a bull shit..... Jubilee Insurance company🤮🤮they provide expired fitness cars to clients....plse do not book with them if U cared

21 November 2025
Unprompted review
Rated 1 out of 5 stars

1-Star Review for Pingiuin Car Rental in Mauritius

I had an awful experience with Pingiuin Car Rental in Mauritius and would strongly advise against using them. The car I rented was unsafe and kept drifting, making it dangerous to drive. I had to return it early for my own safety. Despite reaching out to them multiple times to address the issue, they completely ignored me and showed no respect for me as a customer. Avoid this company at all costs!

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Just rented a car for the third time…

Just rented a car for the third time with Pinguion Car Rentals and the service has been amazing - as always! I‘ll definitely book again with u guys whenever I come back to Mauritius. The service and the cars are absolutely fantastic. We had a good experience with Souhaib who took great care of us.

1 September 2024
Unprompted review
Rated 1 out of 5 stars

Totally Unfair

Totally Unfair! We arrive in MRU 3 days later due to Dubai flood, even if we advise in time (a day before) of the changing in schedule, they charge us these days, telling they’ll be refund later. Refund that never arrive. Don’t trust them.

19 April 2024
Unprompted review
Rated 1 out of 5 stars

Would give 0 star if I could

Been 7 days since their reply at bottom and more then a month. I have still not5 received my refund. I have given up hope on this money grabbing company. I would give 0 star if I could. Use this car rental firm if you want to give away your money. They do nothing but make excuses in order to avoid refunding your money.

7 January 2024
Unprompted review
Rated 1 out of 5 stars

Avoid by all means

I booked car online, paying extra €30 for car dongle WiFi. On pick up am told they don't supple this item any more. (Why put it on your website as Add on.)
Was told I will be refunded. After week when dropping car off I still didn't get refund on card. Again was told I will be refunded. 2 weeks after on my return and 3 emails to Mr. Noufayl JAUFURAULLY I am told they have request their accounts department to refund me.
Today is 4 weeks past that so I sent another email and now am being told they refunded me on Friday 26th Jan (3 days ago) and I am still waiting to be credited on my card.
Seriously? does it take 4 weeks to get refunded?

8 January 2024
Unprompted review
Pingouin Car Rental logo

Reply from Pingouin Car Rental

Dear Sir,
We have updated our website. We're no more offering Wifi dongle; we are providing SIM card in its place. Kindly note that we have already proceeded to your refund. We have had many public cholidays and cyclones in January and please bear with us for this delay. Appreciate.

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