McQueen Hair & Beauty Reviews 

274
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Super service, really friendly, Jess is wonderful and the general feel is so lovely, I feel like I’m coming in to spend time with friends even though I’ve only been twice. I needed a big change and Je... See more

Rated 5 out of 5 stars

Simon at McQueen's is just wonderful. He managed a colour correction on my hair, that all other salons/stylists refused to help me with. Post chemo my hair grew back black grey, and was messed up els... See more

Rated 3 out of 5 stars

As usual a good haircut and pleasant staff for the greater part. I don’t think I’ve met the abrupt East European on the till before but being so insistent that I pay £5 for a 30p disposable mask left... See more

Company replied

Rated 5 out of 5 stars

My first visit to McQueen Hair & Beauty and I am very impressed. I had a consultation with Karen who gave expert advice on how to change my current style and highlights. I now have fantastic new sty... See more

Company replied

Company details

  1. Hair Salon
  2. Hair Extension Technician
  3. Hair product shop
  4. Hair removal service
  5. Hairdresser
  6. Waxing Hair-Removal Service

Information provided by various external sources

Hair & Beauty boutique specialising in hairdressing and beauty services, stockists of Kerastase hair care, Kevin Murphy and Neal & Wolf premium products. Beauty stockist of Decleor, Guinot, Lycon and Shellac nail care. Unisex expertise hair cutting, colouring and Keratin smoothing services. Comprehensive range of pampering beauty services, massage, facials and waxing for him & her.


Contact info

3.7

Average

TrustScore 3.5 out of 5

274 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(274)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

all staff were friendly and welcoming…

all staff were friendly and welcoming and gave me so much advice, will definitely return!

28 January 2020
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Rihanna
Thanks so very much for your 5 star review.
We really value your feedback.
McQueen team

Rated 4 out of 5 stars

Senior stylish Lauren is accommodating…

Senior stylish Lauren is accommodating and professional. My new hair cut really suits me and I’m really pleased. Good job.

28 January 2020
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Merce thank you for your review.
We value your feedback.
McQueen reception

Rated 5 out of 5 stars

lovely hairdresser.

25 January 2020
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Jordan thanks so very much for you 5 star review.
We appreciate your feedback
McQueen team

Rated 5 out of 5 stars

Amazing experience with Fiona and the team

Amazing experience with Fiona and the team when piercing our 5 month old Aubree’s ears. Was such a lovely friendly atmosphere and did a great job!

Thank you!

23 January 2020
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Nikki thank you for your 5 star review.
We really appreciate your wonderful feedback
McQueen team.

Rated 5 out of 5 stars

Very nice cut and friendly girls and…

Very nice cut and friendly girls and very helpful

14 January 2020
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Jane
Thanks so much for your 5 star review.
We always value your feedback.
McQueen Team

Rated 5 out of 5 stars

Enjoyable experience....cut my hair…

Enjoyable experience....cut my hair exactly as asked, gave sound advice.
Overall , very good.

14 January 2020
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Karen
Thanks so much for your 5 star review.
Really appreciate your feedback.
McQueen team

Rated 5 out of 5 stars

Very happy with service

Very happy with everything that was done and I would recommend McQueen to everyone. Thanks again

12 January 2020
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hello
Thanks so much for your 5 star review.
We appreciate your feedback.
McQueen team

Rated 5 out of 5 stars

Brilliant

Brilliant
Love my hair

9 January 2020
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Steph
Thanks so much for your 5 star review.
We really value your feedback.
McQueen reception

Rated 5 out of 5 stars

Si and Kasia are always professional

Si and Kasia are always professional, friendly & listen to what you want

6 January 2020
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Karen
Thanks so much for your wonderful 5 star review.
Always value your feedback.
McQueen team

Rated 5 out of 5 stars

V good as always

30 December 2019
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Ian
Thank you for your 5 star review.
We really value your feedback
McQueen Team

Rated 5 out of 5 stars

Brilliant

Brilliant! Best hair cut I've had in years, lovely head massage too..only thing was I wasnt offered a drink. Everything else was perfect! Especially it being last minute walk in on a weekend. Very welcoming hairdresser and talented.

30 December 2019
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Sophie
Thanks for your amazing 5 star review.
Sincere apologies regarding refreshments. We really value your feedback.
McQueen team

Rated 5 out of 5 stars

I felt really comfortable in the hair…

I felt really comfortable in the hair saloon, it’s very friendly and great atmosphere in there. Will re visit it again, very pleased with my hair cut.

24 December 2019
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Brenda
Thanks so very much for your 5 star review.
We value your feedback.
McQueen Team

Rated 5 out of 5 stars

I’ve found my new hairdressers!!!

In the first five minutes I knew that McQueen was my new hairdressers. It’s got such wonderful energy and talented hairdressers. I feel and look fabulous. Thank you so much Szandra and Simon for taking care of me.

23 December 2019
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Wow Emma amazing feedback.
Thanks for taking the time to give us 5 star review.
McQueen team

Rated 5 out of 5 stars

A gem of a find!

I went here today for the first time (only place I could find open on a Sunday) & I feel like I’ve found a complete gem! I was welcomed by a chap named Si who got me coffee (decent coffee) and a form to complete. The form made me smile - it asked what my favourite song was so they could put it on the playlist ❤️ My therapist was Kasia. She was superb!! I had ‘intimate’ waxing & she was by far the best therapist I’ve had, which (at 45 years of age) is saying something!

22 December 2019
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Jane
Wow we love your feedback and 5 star review.
Thanks so much for taking the time to share your experience.
McQueen team

Rated 5 out of 5 stars

Fully recommend

Always have a lovely experience at McQueen. Karen is very good at achieving the look I'm after and I'm never disappointed. The staff are always welcoming and their online booking system is really convenient. Fully recommend!

18 December 2019
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Arlen
Thanks so very much for your 5 star review.
Really appreciate you taking the time to give us your feedback.
McQueen team

Rated 5 out of 5 stars

I am so pleased with my hair I got…

I am so pleased with my hair I got exactly what I wanted! They gave me hot towel with a massage whilst getting my hair washed and it made The experience so much more relaxing and enjoyable. The staff were also so lovely. I highly recommend! :)

17 December 2019
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hi Amelia
Thanks so very much for taking the time to rate us 5stars ⭐️
We value your feedback.
McQueen team

Rated 3 out of 5 stars

Nice Blow-dry

Nice blow-dry

16 December 2019
Unprompted review
McQueen Hair & Beauty logo

Reply from McQueen Hair & Beauty

Hello
Thanks for your review. Always welcome your feedback to improve our services.
McQueen team

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