Meaco Dehumidifiers - Approved Partner Reviews 

10,300
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of products like air conditioners and dehumidifiers, noting their ability to improve air quality and reduce humidity. Many people highlight the exceptional delivery service, often receiving orders quickly, sometimes even the next day, with good communication. The user experience, from easy online ordering to reliable product performance, is frequently described as excellent. However, some people mentioned issues with ordering and delivery, such as items shown as in stock not being delivered, or a lack of dispatch communication. A few other people also noted that some products were heavier or larger than anticipated, requiring effort to move.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its effectiveness in removing... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting its speed and... See more

Quality

Customers had positive experiences with quality, noting significant improvements in humidity levels and air... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the product's... See more

Order

Consumers find the ordering process to be positive, with many reporting it as easy to order and pay online.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered 8pm one evening & the air conditioner (fan) was delivered the following day. The air conditioner itself is excellent despite having a night mode I actually find having on normal mode is quiet... See more

Company replied

Rated 5 out of 5 stars

I ordered this Arete 1 for my mother in law as she has some damp in her house. Having purchased 2 Meaco dehumidifier’s myself I highly recommended she got one. They are amazing at keeping the house hu... See more

Company replied

Rated 5 out of 5 stars

Ordered online Sunday of a vank holiday weekend. Air-con unit arrived Wednesday as expected. Have only used for a few days but even without the window seal ( need an after market kit for velux windo... See more

Company replied

Rated 5 out of 5 stars

I have given 5 stars because this product literally arrived the next day in the Isle of Wight which was incredibly impressive! To be honest at first, reading the information book worried me a lit... See more

Company replied


Company details

  1. #2 of 9 best companies in Air conditioning store
  2. #69 of 137 best companies in Appliance shop

About Meaco Dehumidifiers - Approved Partner

Written by the company

Meaco dehumidifiers is the only UK supplier of Meaco home dehumidifiers, Cooling products & Air Purifiers with a 3 years guarantee & free delivery.

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, if you are looking for a Meaco dehumidifier we have a great range of products for your home or business.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.

Approved Partner and Seller of Meaco Products

Written by the company

Exclusive Free 3 Year Warranty on Meaco Products worth £40

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(10,300)

1,473 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great delivery and fanatastic product…

Great delivery and fanatastic product that makes such a difference to our home.

19 December 2025
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Sharon,

We're delighted to hear you're happy with both the delivery and the product. It's wonderful to know it's making such a positive difference in your home. Thank you for taking the time to share your feedback with us 🏡✨

Best wishes,
Elise

Rated 5 out of 5 stars

Regular customer

I've bought 4 fans and dehumidifier from Meaco in the last 4 years. All great products.
This time I got a MeacoFan Sefte® 8 Inch Portable Battery Air Circulator for the bedroom. Lovely quiet fan. Really helped in the heatwave.

26 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi DM,

We're delighted to hear you've been enjoying our products over the last 4 years, and we'd like to thank you for your continued support. It's great to know the Meaco Sefte has been a fantastic addition to your bedroom and that its quiet operation helped keep you comfortable during the heatwave. We really appreciate you taking the time to share your experience 😊🌿💨

Best wishes,
Elise

Rated 5 out of 5 stars

First class

My 4th purchase from this company. Delivery was indeed the next day and fan is everything they say it is.

28 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Jackie,

We're delighted to hear this was your fourth purchase with us. Thank you for your continued support. It's great to know the delivery arrived the very next day and that the fan has lived up to your expectations. We really appreciate you taking the time to share your feedback 🌟

Best wishes,
Elise

Rated 5 out of 5 stars

Great product

Great product, good looking, versatile, powerful airflow and quiet. Only issue was DPD delivery. The first two drivers couldn't find our house (no one else has that problem). Third time worked. Dreadful Parcel Delivery.

29 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Tim,

We're delighted to hear you're happy with the product and that you're enjoying its design, versatility, powerful airflow and quiet operation. We're sorry to hear the delivery experience wasn't as smooth as it should have been. While we're pleased the parcel was successfully delivered in the end, we understand your frustration with the difficulties locating your address. Thank you for sharing your feedback, and we'll be sure to pass your comments on to the courier 🚚🍃

Best wishes,
Elise

Rated 5 out of 5 stars

Simply the best

Very happy with fan good size easy to use fan speed good night mode can’t hear a thing speeds 1/3 (that’s my feeling) it was so good we bought a second fan next day movement of fan side to side up and down and all over gets cooler air all over room hope this helps. Delivery as good as always with dbd.

26 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Tony,

We're delighted to hear how happy you are with your fan. It's great to know you found it easy to use, with excellent airflow and a night mode that's quiet enough for a comfortable night's sleep. We're especially pleased to hear it impressed you enough to purchase a second one. The oscillation features really do help circulate cooler air throughout the room, so it's wonderful to hear you're getting the full benefit. Thank you for sharing such detailed feedback, and we're glad the delivery service met your expectations too 😊🌬️🏠

Best wishes,
Elise

Rated 4 out of 5 stars

Excellent service apart from expensive returns

I ordered a £500 Meaco airconditioner. When it arrived I realised it was too big - entirely my fault. I never opened the box and sent it back. I was surprised at the cost - it would have been £120 for Meaco to fully arrange it, but they suggested I use UPS, which cost £80. Meaco's communication was very good and the refund was processed promptly. So overall I would be happy to recommend this company - just make sure you order the right thing!

26 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Peter,

We're pleased to hear that, despite the item not being quite right for your needs, you were happy with the service you received. We understand that return costs can be disappointing, but we're glad our team was able to suggest a more cost-effective option and keep you informed throughout the process. It's great to know your refund was processed promptly, and we really appreciate your recommendation. Thank you for taking the time to share your experience 😊💚

Best wishes,
Elise

Rated 2 out of 5 stars

Poor Customer Service & Delivery

On the website states next day deliver and in the confirmation email says they will notify you when dispatched.

3 days went by without any notification of dispatch. I tried calling them during their available phone line hours on several occasions but it went to voicemail each time.

Ended up ordering another unit from Amazon as had no idea when this one would arrive.

It finally did arrive and wanting to return it, I was then told that they would not cover the cost of the delivery despite many attempts to reach out to them over the phone and email regarding cancelling the order, and also zero notification the item was dispatched which would have prevented me from ordering another unit in the first place.

27 May 2026
Unprompted review
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi David,

We're sorry to hear you were disappointed with your experience. While we always aim to deliver orders the next working day, we experienced exceptionally high demand during this period, which unfortunately led to delays both within our warehouse and across the courier network. We're sorry if you experienced difficulties contacting us, our team are handling an unusually high number of enquiries during this period.

As this was a change-of-mind return after delivery, the return shipping costs remain the responsibility of the customer in line with our returns policy. We're pleased the unit arrived safely, but we're sorry we weren't able to meet your expectations on this occasion.

Best regards,
Elise

Rated 5 out of 5 stars

Next day delivery and so far so good.

Ordered online Sunday of a vank holiday weekend. Air-con unit arrived Wednesday as expected. Have only used for a few days but even without the window seal ( need an after market kit for velux window) it brought the room temperature down considerable.
Waiting to see how it performs with seal fitted on next heatwave.

24 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Mark,

We're pleased to hear your air conditioner arrived as expected, especially over a bank holiday weekend. It's great to know you've already noticed a significant reduction in room temperature, even without the window seal fitted. We hope the unit continues to perform well for you, and that the addition of the seal helps maximise its efficiency during the next heatwave. Thank you for sharing your experience 🌬️🙂

Best wishes,
Elise

Rated 5 out of 5 stars

Easy ordering and kept updated with…

Easy ordering and kept updated with delivery tracking. Arrived next day as promised. Work's a treat.

28 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Ellie,

We're delighted to hear you found the ordering process easy and that the delivery tracking kept you well informed. It's great to know your order arrived the next day as promised and that it's working a treat. Thank you for taking the time to leave your feedback 👍💚

Best wishes,
Elise

Rated 1 out of 5 stars

The Fan was damaged- phone lines goes…

The Fan was damaged- phone lines goes to answer phone every time and emails have not been responded to

29 May 2026
Unprompted review
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi K,

We're sorry to hear about the issue with your fan. We'd like to confirm that we have been responding to customer enquiries, although response times have been longer than usual due to high demand. However, we'd like to clarify that we have not received any contact from you regarding this issue. We're always happy to help resolve problems when we're made aware of them, and we'd encourage you to get in touch with us directly so we can investigate and assist further.

Best regards,
Elise

Rated 5 out of 5 stars

Great experience

Ordered a portable aircon unit and it was delivered within 24hrs. Awesome experience - thank you!

28 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Brendan,

We're delighted to hear your portable air conditioner was delivered within 24 hours and that you had such a positive experience with us. It's great to know everything went smoothly from order to delivery. Thank you for taking the time to share your feedback, we really appreciate it 😎🌬️📦

Best wishes,
Elise

Rated 5 out of 5 stars

Air conditioning unit

Good website easy to order and great delivery the air con works a treat

28 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Ingrid,

We're delighted to hear you found the website easy to use and the ordering process straightforward. It's great to know the delivery met your expectations and that the air conditioner is working a treat for you. Thank you for taking the time to share your feedback 🌬️

Best wishes,
Elise

Rated 5 out of 5 stars

Good prodict..good servi w

Good product..good service

24 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Michael,

Thank you for your review. We're pleased to hear you're happy with both the product and the service 😊

We appreciate your feedback and hope to see you again soon.

Best wishes,
Sam

Rated 5 out of 5 stars

Good price

Good price, speed delivery and easy to order

27 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Suresh,

Thank you for your review. We're really pleased to hear you found the price competitive, the ordering process easy, and the delivery speedy 😊🚚

We appreciate your feedback and hope to see you again soon.

Best wishes,
Sam

Rated 5 out of 5 stars

Great device ..

Great device ... easy to use .. house smells better and I sleep better even when it's hot

24 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi there,

Thank you for your review. We're delighted to hear you're finding the device easy to use and that it's making such a positive difference to your home 😊

It's especially great to know your house feels fresher and that you're sleeping better, even during the warmer weather 🌙🌬️

We really appreciate your feedback.

Best wishes,
Sam

Rated 1 out of 5 stars

No delivery since 23rd May, zero communication, customer service non-existent

I placed an order for a Meaco AC unit on 23rd May. I sent an email on 28th May asking for a delivery update but received no reply. I emailed again today but still silence. Tried calling 0800 043 3344 but it’s just an automated message telling me to email, and the 0121 250 2182 number is completely dead. Very disappointed with the lack of communication. Please contact me regarding my order status immediately.

23 May 2026
Unprompted review
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Candy,

Thank you for your review. We're sorry to hear you were disappointed with your experience.

Having reviewed your order, we can confirm that the air conditioning unit purchased was a pre-order item at the time of checkout. As outlined during the ordering process, pre-order products are not available for next-day delivery and are dispatched once stock arrives.

We appreciate your frustration regarding the delay in receiving a response to your emails. At the time, we were experiencing an exceptionally high volume of enquiries, which unfortunately resulted in longer response times than usual.

Following our correspondence, we understand that you requested the order to be cancelled, and a full refund was arranged accordingly.

We apologise for the inconvenience caused and appreciate your feedback, as it helps us improve our service.

Best wishes,
Sam

Rated 5 out of 5 stars

Website easy to use

Website easy to use
Next day delivery. 3 years warranty and the cheapest price. What more could I want.

26 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Jacqueline,

We’re delighted to hear you found the website easy to use and were happy with the price, warranty, and next day delivery 😊 Getting great value alongside peace of mind is exactly what we aim for. Thanks so much for your fantastic feedback 👍

Best wishes,
Elise

Rated 1 out of 5 stars

Be careful where you purchase from!

I would like to be able to rate the product. Unfortunately, due to the failure of the company I ordered it through to actually deliver the product, I am unable to do so!

26 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Johanna,

We’re sorry you were unable to receive and review the product. Having investigated the order, we can see that the parcel was returned to us by DPD. Unfortunately, by the time the return was received, we no longer had stock available to send a replacement, and a full refund was therefore issued.

We appreciate this was disappointing and apologise that you were unable to experience the product itself. Thank you for taking the time to leave your feedback.

Best regards,
Elise

Rated 5 out of 5 stars

Great fans, quiet and economical

We had these fans at work and they were good then so when it started getting hotter this year I decided to buy one for my home. So quiet in the bedroom overnight and very economical. Not cheap but worth every penny and it will last.

26 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Janet,

We’re delighted to hear the fan had already impressed you at work and that it’s now doing the same at home 😊 It's great to know it's keeping your bedroom comfortable while remaining quiet enough for a good night's sleep. We also love hearing that you're finding it economical to run and built to last.

Thanks so much for your fantastic feedback and support 🌀

Best wishes,
Elise

Rated 1 out of 5 stars

So disappointed my husband has copd so…

So disappointed my husband has copd so with the hot weather he was struggling ,so a bit more than I wanted to pay £509 I purchased air con machine on it arriving the box was very damaged i raised this and got told its only the package so after a day of it standing we turned it on and it sounds like a bag of nails and guess what Friday after 5 nothing can be sorted all gone home

26 May 2026
Meaco Dehumidifiers - Approved Partner logo

Reply from Meaco Dehumidifiers - Approved Partner

Hi Karen.

We’re very sorry to hear about your experience, especially given the circumstances with your husband’s COPD and the urgent need for cooling during the hot weather.

We understand how disappointing it must have been to receive a damaged box and then discover the unit was not operating as expected. Unfortunately, as your issue was reported after 5pm on a Friday, our customer service team had already finished for the week. While we appreciate this was frustrating, our business operates Monday to Friday and we were therefore unable to investigate or arrange a resolution until the next working day.

We sincerely apologise for the inconvenience caused and appreciate that this was not the experience you were hoping for.

Best regards,
Elise

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look