Extremely dissatisfied with this company. They're even worse than Readyhomes. Very incompetent. Inconsiderate. No compassion. Extremely rude/racist staff. Rude security staff. Unprofessional. Lack of... See more
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Mears is one of the UK’s leading housing solutions providers to both the public and private sector. With more than 5,400 employees, we work with clients to help develop, fund and implement innovative housing solutions. We are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.
Contact info
GL3 4AH, Brockworth, United Kingdom
- www.mearsgroup.co.uk
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Wish I could give a zero or a minus
Wish I could give a zero or a minus. My house was on the market and this shower of muppets made an offer on it which I unwittingly accepted. Went through all the legal proceedings, took the house off the market etc and then this shower of inept imbeciles withdrew the offer because apparently they couldn’t get board approval. Surely you get the money before you make the offer. If you’re selling your house and these idiots put an offer in refuse it. Suffice to say my estate agent and solicitor were equally unimpressed with these clowns.
It's an old fashion saying
It's an old fashion saying, but very true!
Mears couldn't organise a Piss Up in a Brewery!
If I could give minus, I would
If I could give minus I would!
Bunch of amateurs. Not all the workers but most are Cowboys that screw councils and bodge the jobs just to get down the pub for lunch time.
They sublet jobs to other contractors without informing you of what’s happening. S, you could have people who are not properly vetted turning up to fix something. Just give your address out to any old random contractor.
Terrible
Awful company to work for asylum seeker contract.Run you into the ground & don’t care about staff and are treated like dogs bodies. Stay well away from this company. You go above & beyond for them & they just don’t care. All they are bothered about is KPI’s. Their policies, double standards. Toxic working office environment. Management couldn’t spell the truth let alone tell it!
Seriously don’t even waste your time applying for a job as a Housing Support Officer or any other job with these muppets,you will regret it in the end. Don’t let the company car & fuel card draw you in. It really isn’t worth it.
Mears are a very bad company I avoid…
Very superior attitude they contract to the council who are breaking the law! and has made me wait two weeks with a leaking toilet two weeks without lights with wires showing more than twice two weeks faulty locks two week sleaking radiators now they are saying to mears just fix old rotton garbage it's not a falicy' that council's has moved people from good accommodations to very poor and badly looked after ones and the council when investigation propertys just send cleaners well if those cleaners were worthntheir weight in salt they should report things also Rotherham burough council now charge tenants if they dont describe a fault properly in other words it has to be an emergency for same day repairs So back to mears every one of them are vile people so vile in fact I bet they have problems sleeping.
Let me say one thing though they all take money and the council is as bent as the next for being liars and more fool mears because they liars as well .
3 months homeless
So I sent my application for housing as my job pays for housing through them for us, I sent my application through 3 months in advance I’m still waiting and I’ve been in my job for a month, they been paying for my hotel but it not the point, I’m working out of a hotel and when I call them to ask for a update they are soooo rude and unhelpful with explaining what things mean and they try so hard to hang up
Worst company I have ever dealt with
Worst company I have ever dealt with, contacted them at the beginning of the year for a property i have and still not had a proper response. But looking at the reviews it seems like I've been SAVED! "Market leaders" ? I certainly hope not, very worrying....
Didn't even get an interview even after…
Didn't even get an interview even after achieving a outstanding assessment
-not a good customer care/service at all.
- no diversity
Unreliable time wasters
Time wasters and they're probably going to get me sacked from work they do my annual gas check 3 times last year they failed to turn up so that's 3 times I had to take time off work for nothing this year they message me late Friday afternoon to tell me they're coming Monday morning because obviously I can just drop everything without a problem oh and then there's the lovely young woman on reception when you call them
Outstanding multi tradesman!!
My experience with mears today was outstanding, a multi trader named Dean came to my property and he did the work so efficiently. He was polite, very tidy and the work was done within the time frame. Thank you Dean for making me happy I can now use my new cooker.
Didn't turn up for appointment made…
Didn't turn up for appointment made days ago
Not happy!
The worst company ever
The worst company ever. Roof fell in whilst they were doing replacements because they stupidly stacked the roofing tiles which caused it to fall in, this could have been deadly as it fell on the bed where my nieces and nephews sleep. Workers are very negligent, super slow, no respect for residents. They came to fix our bathroom leaving stickers on the bath tub. Replaced our windows and left stickers on the window. A very horrible company.
A job that should've been a day's work…
A job that should've been a day's work still not finished months later. Two cancelled appointments later because their seemingly one and only carpenter rang in sick. .it then takes a month to get another appointment.
Claims they can't get the things they need to finish the job when they are readily available in most stores. The don't care attitude of their staff. .making their incompetence your problem,they really are shockingly awful!
Head and shoulders the worst company I've ever dealt with. As someone who is chronically ill i need the job completed! Numerous visits,numerous cancelled appointments,numerous excuses and the job still isn't done. A job that should've taken 1 day!
Absolutely awful service and workmanship.
Poor. Use my recycle bin to get rid of their industrial waste. Leave the work area dirty.
Dont express any frustration as they play the woke card and terminate the calls. Customer service are aloof and dont place the customer first. Awful company, work personal, and overcharge for their work. Absolutely useless and avoid if you can.
Incompetent workers and landlords
I have never come across such an incompetent bunch of workers and landlords. They manage a property below me in Stevenston North Ayrshire and there has been ongoing issues with rats & unkept Gardens covered in dog mess for nearly 2 years. No reflection on the tenant who is lovely and unable to cut the grass due to not keeping well. Her kids, one who is disabled are unable to safely enjoy their own garden. Landlords and Mears should be ashamed. Jane Marshall and Anthony Keenan I have never come across 2 people that cant even acknowledge or reply to email between them. Never Available on the phone either
Next step of complaint ready to go from my end but I would stay well away from these cowboys
Shocking
Shocking! Impossible to get hold off have waited 2 years almost for this repair to happen, when you do get an appointment for a repair you wait in and they cancelled the job without notifying customers along with no explanation as to why.
Was told mears coming out to do work on…
Was told mears coming out to do work on house bean waiting for work to b done since 2022 they have done some of it but was told Wednesday that mears was coming out Thursday morning to put new tiles in porch and it is now 12.50 pm Thursday and no one has turned up yet so what is going on it was ment to b 1 day's work if u r council tenent mears r the worst firm out their so if got the money get it done by a good firm and u can charge the council for the work and at least u know it is done right mears u got 1star was going to give u no stars but phone won't do it ont hink to say to mears get your finger out and get job done on time
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