Medscope Reviews 

377
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Easy to order. Only thing was took a little longer than I expected for delivery but that was Royal Mail being rubbish and failing to redirect delivery even though they acknowledged it, took an extra 3... See more

Rated 5 out of 5 stars

i ordered these little pads they are amazing so much better than plasters as they do stay stuck even after showering or bathing, just the right size as well, although i do have the bigger sizes too,... See more

Rated 5 out of 5 stars

I requested Siemens urinalysis strips (Multistix GP 25) having been assured be email that there would be a decent expiry date. This was after two unfortunate orders from other suppliers when in the fi... See more

Rated 5 out of 5 stars

The product is authentic and offers good services. Good quality at the same time has a competitive price with other sites/brand. Allows to engrave names for free while others you need to pay extra. Th... See more

Company details

  1. Medical supply store
  2. Hospital equipment and supplies store

Information provided by various external sources

Medscope is a supplier of quality medical equipment to medical and healthcare practitioners such as hospitals, GP surgeries, clinics, nursing homes, care homes as well as prisons, schools, emergency services and local authorities. Blood Pressure Monitors, Spirometer, SAD Lightbox, Doctors Bags, Diagnostic Equipment, Clemente Clark, A & D Instruments, X-Ray viewer, Stethoscope, Medical Fridge, Clothing, Clogs & Body Fat Monitor are some of the quality products offered by us at reasonable prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

377 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(377)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Over a month still havent received my…

Over a month still havent received my order nor had any updates.

25 June 2021
Medscope logo

Reply from Medscope

Hi there,

Thank you for taking the time to leave a review for Medscope. I am so sorry to hear that you have not received your order we have recently been having issues with suppliers and technical difficulties on the site, if you could possibly send some more information such as your order number and name to sales@medscope.co.uk and our customer service team will be glad to assist you with this issue.

Apologies again for the inconvenience.

Kind Regards,
Harriet Smith | Medscope

Rated 5 out of 5 stars

V good

Good face shields

23 June 2021
Medscope logo

Reply from Medscope

Hi Ru,

Thank you so much for your review, and we are glad that you are happy with the face shields. We hope that you will recommend us to your family and friends.

Thank you,
Harriet Smith | Medscope

Rated 1 out of 5 stars

Disappointed

My order was acknowledged but 2 weeks later I still hadn't received my item. I contacted Medscope but got no response. After I requested the order to be cancelled and refunded, I got a response fairly quickly.
Disappointed!

3 May 2021
Medscope logo

Reply from Medscope

Hi there, thank you for taking the time to write a review.

I am sorry for the delay in the delivery of the product. We have recently had technical issues with the updating of stock on the website and are currently reviewing the website to make sure that all product delivery times are up to date. We apologise for the inconvenience.

Kind Regards,
Harriet | Medscope

Rated 5 out of 5 stars
Medscope logo

Reply from Medscope

Hi Alision, thank you for taking the time to write a review about the experience you have had with Medscope, we are glad to have helped. We hope you will recommend us to your family and friends.

Thank you.
Harriet | Medscope Team

Rated 1 out of 5 stars

Took ages to arrive as out of stock

Took ages to arrive as out of stock, but didn't mention this when ordering. Can't get the thing to work properly, despite asking TechSavvy friends. Will send back!
Do you need to hear any more?

23 April 2021
Medscope logo

Reply from Medscope

Hi there, thank you for your review. I am sorry to hear that you are having trouble with the product. We are currently looking into this issue, if you are looking to return the product please contact our customer service team on sales@medscope.co.uk and someone will be glad to assist you.

Kind Regards

Harriet
Medscope Ltd

Rated 1 out of 5 stars

The website said 1-3 days for delivery…

The website said 1-3 days for delivery but in fact would have been 4 weeks. Cancelled the order

14 April 2021
Medscope logo

Reply from Medscope

Hi Roz,

I am sorry for the delay in the delivery of the product. We have recently had technical issues with the updating of stock on the website and are currently reviewing the website to make sure that all product delivery times are up to date. We apologise for the inconvenience.

Kind Regards,
Harriet
Medscope

Rated 1 out of 5 stars

I am disappointed that I have not…

I am disappointed that I have not received my order. You have taken my money. The order was expensive and the postage was over £4 for quite a small parcel.

7 April 2021
Medscope logo

Reply from Medscope

Hi Marigold,

I apologise for the delay in your order. I will forward this onto our customer service team to look into.

Thank you,
Harriet Smith

Medscope Ltd

Rated 5 out of 5 stars

ideal dressings...

i ordered these little pads they are amazing so much better than plasters as they do stay stuck even after showering or bathing, just the right size as well, although i do have the bigger sizes too, i did try to order the bigger size but they sold out so i'll try them again later on...
what i like about them is the transparent sticky part, as they also do not hurt when ripping them off like a plaster can do, i have just used them actually as i had a bad arm, which they have helped to heal up just right... thank you..

4 April 2021
Rated 2 out of 5 stars

Selling expiring products

Bought some hand sanitisers but it wasn’t listed on their website that they were about to expire in 3 months time. Sent an email about 5 days ago and asked if I could return and get a refund but unfortunately haven’t yet heard back so it’s likely that they will go wasted. They did add a couple of free items in the box and the delivery was quick and hence the 2 stars instead of one but the free items were not what I needed so I wouldn’t say I’m entirely happy with the service either.

31 March 2021
Rated 1 out of 5 stars

I placed an order on the 12th of March

I placed an order on the 12th of March
there has been no response since and no one will answer the phone.
will try and source form elsewhere.

very disappointed

24 March 2021
Medscope logo

Reply from Medscope

Hi Peter,
I will ask one of our customer Services team to reach out to you and I'm sure we can resolve your issue for you.
Best regards
Phil Stears

Medscope Ltd

Rated 3 out of 5 stars

Sensory toys

We placed an order on 6th March for some toys for our son, which we did not receive although payment was taken. We wrote to the "sales" email at the address provided on 16th and 19th March to ask about our order. After writing a review on this website, we have received an email today apologising and refunding the payment as the items were no longer available.

23 March 2021
Unprompted review
Medscope logo

Reply from Medscope

Hi Katie,
Apologies for this. The supplier had not informed us that this item was discontinued. We did try to source from elsewhere but with no luck unfortunately.

Your refund has been processed now and sorry once again.
Best regards

Phil Stears

Medscope Ltd

Rated 1 out of 5 stars

Purchased some nitrile gloves and after…

Purchased some nitrile gloves and after waiting 8 days I sent an email asking for an update as it hadn't been dispatched yet and was told that the supplier didn't have them in stock with no delivery date available and have been issued a refund.

23 March 2021
Medscope logo

Reply from Medscope

Hi Rhia,
We have seen very fast moving stock and massive price movements for Nitrile gloves this year and I'm sorry you have been caught up in this. It has been a big challenge for us to manage availability especially when bulk orders come in and wipe out our stock in the blink of an eye.
We do still have limited stock of blue nitrile gloves and hope to have more black ones in stock soon.
Best regards

Phil Stears

Medscope Ltd

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look