MIAB Reviews 

Jacqui was great she had to chase something up with the underwriters and continually kept me in the loop even when she had no information to give me but just to reassure me she was still working on it. Great customer service. Thankyou!

I’d like to share how impressed I was with the support I received from Jacqui Adamson while arranging my indemnity insurance quotes.

From the very beginning, Jacqui was incredibly professional, knowledgeable, and approachable. She took the time to clearly explain all my options and ensured I fully understood the details, which made what can often feel like a complicated process much easier to navigate.

What really stood out was how she went above and beyond to help. Jacqui was patient, responsive, and genuinely invested in finding the best possible outcome for me. Nothing ever felt like too much trouble, and her dedication gave me real confidence in my decisions.

I’m truly grateful for her help and wouldn’t hesitate to recommend her to anyone looking for reliable and exceptional service

attentive and efficient help received from MIAB team (esp Louisa!)

MIAB have always provided a high level of service and have been prompt with any enquiry I have made to them. Jacqui Adamson dealt with my enquiry very quickly and without any delay. Thank you Jacqui!

Very good customer service, response and very helpful

Very helpful and responsive to any queries. Not pushy to make the sale

Very positive experience. Received my renewal quote in good time to enable us to review our needs, Louisa was polite, responsive and knowledgeable in answering my questions.
Would recommend

Louisa has always been approachable, friendly, and incredibly patient. I can only speak positively about her—she has a wonderful way of making even the most mundane but important tasks feel more pleasant and manageable.

I would like to share my positive experience with Louisa Attridge. She is consistently helpful, responsive, and professional in all interactions. Her quick replies and willingness to assist make a real difference, and I truly appreciate the level of service she provides. I am very happy with the support I have received and would highly recommend her.

Jacqui resolved my issue quickly and was really helpful. Thank you!

I have been using miab for the last 7 years and I am never disappointed in there customer service.
Today it was the lovely Jacqui who helped sort my renewal out. It was all done very quickly and in a friendly and professional manner from Jacqui.

I can’t thank Tracey enough for her outstanding support. After trying several places without luck, she steeped in handles everything with professionalism and real commitment. She secured my nursing indemnity insurance within days, kept me updated throughout, and made the whole process stress-free. Truly exceptional service.

Tracey has always ensured that my policies and insurance have been submitted in a timely manner. I would say from experience that she goes above and beyond what I would usually expect and has helped me significantly with the administrative tasks in the applications. I have just renewed with MIAB for a second year, I have found their processes seamless and easy. Providers have accepted my insurance and cover, therefore it provides a good level of cover and is appropriate for my line of work. I am very satisfied with MIAB and hope I can continue to renew with them year on year.

I have just renewed my pharmacist prescriber indemnity insurance through MIAB for the second year running and once again the service has been excellent.

Tracey Deville has been consistently helpful, responsive and knowledgeable. Every query I had was dealt with promptly and clearly, which makes the whole process straightforward and stress free.

As a healthcare professional, having reliable indemnity cover is essential and it is reassuring to deal with a company that understands our needs. I would highly recommend MIAB to fellow pharmacists and other healthcare professionals looking for professional and efficient service.

We have two types of insurance that were up for renewal. Both Billie Connor and Ricky were really helpful with the first one in January and Billie has again helped sort out the other policy. She responded quicky and we got in sorted out in a couple of days.

I dealt with a consultant called Ellen Bell, she was extremely helpful and knowledgeable, Ellen explained the policy in a manner that i could understand it fully and apply it to our needs.
I'm very grateful and appreciate of the service received.
Rosie Muscott
Newton West PCN

Have been dealing with Tracey for a number of years now and as always she has been very accommodating & helpful.

Billie was fantastic - Billie not only provided some great advice re the cover we needed, she also made us a very significant saving compared to our broker last year

I cannot fault the service I received from MIAB. Jacqui A went above and beyond to help with an issue I had, and was prompt and professional throughout. Thank you Jacqui