Louisa was a pleasure to deal with. She was professional and understanding of General Practice pressure. Very patient with us whilst we went through the paperwork. Never felt like we were being rushe... See more
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Company details
Written by the company
A specialist insurance broker for healthcare practices in the UK.
Contact info
United Kingdom
- www.miab.co.uk
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Great customer service.
Great customer service.
Tracey had been dealing with my dental indemnity since 2020. Always answering to my questions and referring me to right person when I had a claim.
Also, giving me the best cost value/service.
Excellent timely service
Thank you to Louisa for an excellent service. All queries were answered and options provided.
Amazing company for dental nurse indemnity cover
I have used MIAB for my dental nurse indemnity cover for the past year or so. I had a slight issue (my fault not the company) and I spoke to Jaqcui Adamson regarding this over phone and email. She was amazing and got back to me so quickly. Everything I needed she helped me with and was so efficient and responsive during the whole process. It was solved after 1 day of speaking to her. Thank you so much. - Amy Fay Baldwin
Great service
Great service. Pro-actively contacts me when the renewal is due and Tracey talks me through any information needed or changes made. Also, politely prompts me if deadlines are approaching.
Would recommend.
Louisa was supportive
Louisa was supportive, helpful and responsive. I believe her effort has saved us a lot of money. As a new venture, we were so relieved to have better cover at a much lower cost than quoted originally.
Our company has had a great experience…
Our company has had a great experience with this insurance provider. Their team took the time to understand our business needs and offered coverage options that fit perfectly. Communication has been clear, professional, and always timely. They’ve proven to be a reliable partner, and we highly recommend them to any business looking for quality insurance support.
Great experience and communication from…
Great experience and communication from Tracey.
Great service and customer service
Billie was absolutely amazing — friendly, efficient, and incredibly helpful from start to finish. She secured our practice insurance extremely quickly and went above and beyond to make sure everything was handled smoothly. Her professionalism and dedication truly made the process stress-free. I highly recommend Billie to anyone looking for excellent service and real support for their business!
Ellen was extremely helpful through out…
Ellen was extremely helpful through out the renewal process.
We have used Miab for a number of years and would highly recommend.
Service is excellent
Tracey was brilliant to deal with
Tracey was brilliant to deal with — friendly, professional, and made everything simple and stress-free. She found me the right cover quickly and explained everything clearly. I’d definitely recommend her to anyone looking for a reliable insurance broker.
Good renewal support
Tracey was professional and provided us with good support and helpful advice when we were investigating the renewal of our policy.
Great support from Jacqui
Recently, I needed some support with some documents, and Jacqui was great. She answered my emails promptly and made everything much easier.
Overall happy wuth my service received…
Overall happy wuth my service received .
Very helpful and friendly staff.
Jacqui and team made my renewal and amendments very simple for me.
Thank you.
Highly Recommended
Many thanks to Stuart and Morgan for excellent service.
ADHD prescribing pharmacist
This is my second year with the MIAB, and I can't express enough how helpful Louisa have been. which I truly appreciated. She tailored my coverage and created a bespoke policy that perfectly complements my private ADHD services, as well as my other private offerings.
Tracey is a LIFE SAVER!
Tracey is someone who you can rely on at the midnight hour! Our company was awarded a bid and required a change to our policies. In the space of 24hrs, Tracey arranged a certificate to be sent to me with the change in policies, and spoke to the necessary insurers on our behalf. I called her in panic, and she provided me with so much assurance. I honestly couldn't have asked for a better person to speak to. Thanks Tracey.
A client-centred insurance company with great customer service
Because of me moving abroad, my previous insurer would not renew the property owners insurance for my UK property which left me in a potentially precarious situation, especially as other possible insurers declined as well. The MIAB client service adviser was very understanding and tried hard to find a different insurance company that would insure the property for me as a non-UK resident. She managed to do so within one working day, much to my relief. She was in regular contact throughout, kept me informed of the progress and asked for relevant information. I had previously a very good experience with MIAB and can recommend this company unreservedly.
Both Louisa and Jacqui were helpful and…
Both Louisa and Jacqui were helpful and reliable in respect of renewing my indemnity.
I have used MIAB for a number of years and have found the service to be excellent.
Private GP Insurance
Private GP- I have used MIAB for a number of years and have found Tracey reliable approachable and responsive.
As a busy clinician we are constantly exploring new services and MIAB are able to provide bespoke insurance products which match our needs.
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