I have only been using it for a few days because I was sick but the few days that I have been using it, my skin was crusty and it brought down the crustiness that it's starting to feel smooth now. So... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Always a pleasure to speak to customer service support with any subscription changes. Their product itself works wonderfully , does not go on greasy and leaves your skin very smooth and hydrated ; ver... See more
Company replied
You’ve responded quickly when I wrote that the survey was not working. The next day I checked and I could could access it just fine’ I’ve also appreciated the notification that my order was going to b... See more
Company replied
I have purchased this cream several times and for some reason, let purchasing another lapse. (A lot going on).I noticed a difference in my skin and couldn't wait to start using it again. I'm 67 and it... See more
Company replied
Company details
- Beauty product supplier
- Cosmetic Products Manufacturer
- Cosmetics Industry
- Cosmetics shop
- Skin care clinic
Written by the company
MiamiMD isn't your typical beauty company; we specialize in functional beauty. This means all our products are formulated to make you look gorgeous while you wear them, and also provide lasting, deeper benefits for your skin. Each product targets specific concerns, such as reducing the appearance of fine lines and wrinkles or smoothing skin texture. As for our name, it’s inspired by the strong women of Miami who have challenged and inspired our growth. We believe every customer across America is like them: strong, beautiful, and with their own story to tell.
Contact info
1900 Midway Lane, 37167, Smyrna, United States
- 1-844-829-8772
- support@miamimd.co
- www.miamimd.co
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is what my skin has been craving.
This is what my skin has been craving. I love how soft and touchable my skin has become after just a couple of days. I've even used it for a new tattoo Im getting! Amazing product
24 June 2026
Reply from MiamiMD
Hi Lisa,
Thank you so much for your wonderful feedback!
We're thrilled to hear that your skin feels softer and more touchable after just a few days of use. It's great to know the product is giving your skin the nourishment it was craving. We're also excited that you're enjoying it enough to use it as part of your routine while getting a new tattoo. We do recommend following your tattoo artist's aftercare instructions, especially on freshly tattooed skin, to ensure the best healing results.
We truly appreciate your support and hope you continue to love your results!
Good work Mark
Mark was quick to reply and correct the misunderstanding. We are readjusting the shipment schedule.
1 July 2026
Reply from MiamiMD
Hi Janet,
Thank you so much for your kind feedback!
We're delighted to hear that Mark was able to respond quickly, clear up the misunderstanding, and help adjust your shipment schedule.
We truly appreciate your support and kind words!
Very nice but way too much…
Very nice but way too much communications.
Not sure about product yet. I only began to use it.
24 June 2026
Reply from MiamiMD
Hi Julie,
Thank you for taking the time to share your feedback!
We appreciate your honesty and are glad to hear you've had a positive experience with our team. We also understand that our communications may have felt a bit too frequent. Your feedback is valuable, and we'll certainly take it into consideration as we continue to improve our customer experience.
Since you've just started using the product, we hope you'll begin to see the benefits with consistent use over the coming weeks.
Thank you for giving MiamiMD a try!
I Love hoLove my skin w my skin already looks and…
I Love how my skin already looks and feels ! So glad I tried your products ♥️Thank you 😊
1 July 2026
Unprompted review
Reply from MiamiMD
Hi Sherry,
Thank you so much for your wonderful review!
We're absolutely thrilled to hear that you're already loving how your skin looks and feels. It means so much to us that you decided to give MiamiMD a try, and we're delighted that you're enjoying your experience so far.
We truly appreciate your kind words and your support!
I had a problem with an order and…
I had a problem with an order and Christine solved the issue right away. Very helpful.
1 July 2026
Reply from MiamiMD
Hi Janice,
Thank you so much for your kind feedback!
We're really glad to hear that Christine was able to resolve your issue quickly and that you found her helpful.
We truly appreciate you taking the time to share your experience!
I got great service!
24 June 2026
Reply from MiamiMD
Hi June,
Thank you so much for your wonderful feedback!
We're delighted to hear that you received great service. Providing exceptional support to our customers is always our top priority, and it's rewarding to know we met your expectations.
We truly appreciate you taking the time to share your experience!
Miami MD
Found the representative very helpful and personable, friendly. Product came within the time frame quoted to me which was refreshing!
30 June 2026
Reply from MiamiMD
Hi Susanne,
Thank you so much for your wonderful feedback!
We're delighted to hear that you found our representative helpful, personable, and friendly. It's also great to know your order arrived within the expected timeframe. We know how important timely delivery is, and we're glad we could meet your expectations.
We truly appreciate your feedback!
Using the Age Defying lift cream so far…
Using the Age Defying lift cream so far feels nice on my skin. I can see my skin feeling firmer and plumping a little more . It’s early days only 2 weeks in. Love the product goes on smoothly and you don’t have use much , the cream goes a long way . Love it .
24 June 2026
Reply from MiamiMD
Hi Kathryn,
Thank you so much for sharing your experience!
We're thrilled to hear you're enjoying the Age-Defying Lift & Firm Cream and that it's feeling so nice on your skin. It's wonderful that, after just two weeks, you're already noticing your skin feeling firmer and looking a bit more plump. We also love hearing that you appreciate the smooth texture and that a little goes a long way.
Thank you for your kind words and we hope you continue to see even more improvements with consistent use.
Very good customer serv Great customer serviceice I was…
Very good customer service I was allergic to something in head and they returned with no problem
23 June 2026
Reply from MiamiMD
Hi Dee,
Thank you so much for your kind review!
We're delighted to hear that you had a positive experience with our customer service. We're sorry to hear that you experienced an allergic reaction, but we're glad we were able to assist you with your return quickly and without any hassle. Your comfort and satisfaction are very important to us.
We truly appreciate your feedback and thank you for giving us the opportunity to help.
I use crepe erase
I use crepe erase. My marionette lines are slowly easing away. That alone is a miracle! My neck area looks so much better. Now I've ordered the lift & firm. Can't wait to try that also!
30 June 2026
Unprompted review
Reply from MiamiMD
Hi Elizabeth,
Thank you so much for sharing your experience!
We're delighted to hear that you're seeing such encouraging results with Crepe Fix, especially that your marionette lines are gradually improving and your neck looks so much better. We're also excited that you've chosen to try our Age Defying Lift & Firm Cream. We hope you love it just as much and that it becomes a wonderful addition to your skincare routine.
Thank you for your feedback and we can't wait to hear how you like the Age Defying Lift & Firm Cream!
I have just made my first order and so…
I have just made my first order and so far am very pleased with the product
23 June 2026
Reply from MiamiMD
Hi Karen,
Thank you so much for your wonderful feedback!
We're delighted to hear that your first experience with MiamiMD has been a positive one and that you're already pleased with the product.
We truly appreciate you giving us a try and hope you'll continue to enjoy even more benefits with consistent use.
I previously used miracle lift face…
I previously used miracle lift face cream
I just purchased and received my new jar of Age defying lift and firm cream I used it for the first time this morning 6/30/26
It feels really great also used the cream for crepe cream first time today as well. Feels great applying the creams will be using the cream for dark spots tonight 🤞
30 June 2026
Reply from MiamiMD
Hi Jose,
Thank you so much for sharing your update!
We're thrilled to hear that you're enjoying your new Age-Defying Lift & Firm Cream and Advanced Crepe Fix. It's wonderful to know they both feel great on your skin and that you're excited to incorporate them into your routine.
We hope you love the Dark Spot Corrector just as much! Consistent use is key, and we’re excited for you as you begin your skincare journey with these products.
We truly appreciate your trust in MiamiMD and look forward to hearing how your results progress!
Great products and Customer Service
First, the products are wonderful, and I have a few of them. I am now a repeat customer! I love supporting women in business. (I had my own business for a while but took early retirement to take care of my Mom.) The prices are reasonable, and the guarantees are great--just on the outside chance that a new customer is even slightly hesitant. Keep up this phenomenal job!
30 June 2026
Unprompted review
Reply from MiamiMD
Hi Cathy,
Thank you so much for your kind and thoughtful message!
We’re truly delighted to hear that you’re enjoying the products and have become a repeat customer. It means a lot to us that you not only appreciate the products and pricing, but also the customer service and guarantee. We also really appreciate you sharing a bit about your personal journey. It’s inspiring to hear about your experience as a business owner and your dedication to caring for your mom.
Thank you again for your support and encouragement. We’re grateful to have you as part of our community!
They're very helpful after I realized…
They're very helpful after I realized the product contained coconut oil, I believe I'm somewhat or am allergic to coconut oil so I haven't purchased anything with that, they were offering me a 30% refund or I could ship it back to them at my cost I bought the three jars but I'm going to try it. I've put it on twice and I have not had any reaction yet I'm really hoping this works but they were very helpful with removing the subscription that I didn't know I had and we're going to take it from there and see how the product works
30 June 2026
Reply from MiamiMD
Hi Jacquie,
Thank you for sharing your experience!
We’re really glad to hear our team was able to assist you and help sort out your subscription and refund options. We completely understand your concern about a possible sensitivity to coconut oil, and we’re especially happy to hear that you’ve tried the product twice so far without any reaction.
Please continue to monitor how your skin responds as you use it. If you notice any irritation at any point, we recommend discontinuing use and reaching out to our support team right away so we can help further.
We truly appreciate your trust in giving the product a try despite your concerns, and we hope it continues to work well for you.
I can see some results
I can see some results. I’ve had it for a couple weeks. Not enough time past to judge the results yet.
23 June 2026
Reply from MiamiMD
Hi there,
Thank you for sharing your experience!
We're delighted to hear that you're already seeing some early results after just a couple of weeks. It's still early in the process, and best improvements become more noticeable with continued, consistent use over the next few months.
We appreciate you giving our product a try and look forward to hearing more about your results as you continue your skincare journey!
Love how this cream makes my skin feel…
Love how this cream makes my skin feel and I’m seeing a difference in my creepiness on my arms! Will reorder
23 June 2026
Reply from MiamiMD
Hi Sandy,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you love how the cream makes your skin feel and that you're already noticing an improvement in the appearance of crepey skin on your arms. We are honored that you've chosen to reorder.
Thank you for your feedback, and we look forward to continuing to be part of your skincare journey!
My skin is worse after this product
My skin is worse after this product! Had smooth albeit craepy skin but now it's bumpy after a weeks use!! Don't use it! Wanted to add a picture but this site won't accommodate that.
21 June 2026
Unprompted review
Reply from MiamiMD
Hi there,
Thank you for sharing your feedback.
We're very sorry to hear about your experience and that your skin became bumpy after using our product. We understand how concerning and disappointing this must be.
We recommend discontinuing use of the product, especially if you've experienced an unexpected skin reaction. If your symptoms persist or worsen, we encourage you to consult your healthcare provider or dermatologist.
We'd also like the opportunity to learn more about your experience and assist you further. Please contact our customer support team at support@miamimd.co with your order details so we can review your case and discuss the available options.
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience.
You made good for what I thought was a…
You made good for what I thought was a mistaken order. It turns out it seems I made the mistake. This is the right way for customer satisfaction because I will
Continually come back knowing I’m dealing with a fair and honest company. Thank you.
16 June 2026
Reply from MiamiMD
Hi Donna,
Thank you so much for your thoughtful feedback!
We're delighted we could help resolve the situation and that everything worked out in the end. We truly appreciate your honesty, and it means a great deal to hear that our commitment to fairness and customer satisfaction has earned your trust.
Knowing that you'd choose to come back because you feel you're dealing with a fair and honest company is one of the highest compliments we could receive.
Thank you for your support, and we look forward to serving you again!
No improvement
I have used several of Miami md's products hoping for results! Unfortunately for me I did not see any improvement! I am 67 and maybe that's why! I went through 2 bottles of the dark spot remover and no difference! Also
tried the Miamimd Lift and Firm and again no results!
15 March 2026
Unprompted review
Reply from MiamiMD
Hi Santa,
Thank you for taking the time to share your honest feedback.
We're sorry to hear that our products didn't provide the results you were hoping for. We understand how disappointing it can be after consistently using multiple products, including the Dark Spot Corrector and Age Defying Lift & Firm Cream.
Skincare results can vary from person to person depending on factors such as skin type, condition, and individual response to the ingredients. While many customers experience positive results, we recognize that not every product works the same for everyone.
We’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help. Please feel free to reach out to our customer care team at support@miamimd.co.
We truly appreciate that you gave our products a fair try, and we're grateful for your feedback.
Compassion and understanding
16 June 2026
Reply from MiamiMD
Hi Teresa,
Thank you for your kind feedback!
We're truly grateful to hear that you felt treated with compassion and understanding. Providing caring, respectful, and supportive service is something we strive for with every customer interaction.
We sincerely appreciate your trust and thank you for taking the time to share your experience with us!
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