Midland Heart Reviews 

Had Graham Sheffield and Lewis Barnes comes to do work at the house for two days . They found I had a pipe which was leaking which caused damage to walls in my kitchen a skirting boards. Graham and Lewis are very professional friendly guys , they did a great job and got that job done quickly. Graham found other issues which had come from the leak and reported this to midland heart . Both a credit to the company . Thank you Graham and Lewis for the work you have done

Very polite man who arrived he explained everything to me

My experience so far with Midland heart i have to say has been excellent,from service staff, phone communications etc.

I spoke to a Midland Heart team member on the phone about some issues and they were very helpful. I really appreciate their support.

The service is great and the staff are good

Good service emergency repair quick response

Very professional and understanding Janet was helped me no end

Great experience

Very lovely people when they come to the front door and they show their IDs

I've had so many disgusting experiences with this shameful housing over a few years. They completely ignore your calls and emails, customer service always say they can't put u through to anyone so a message is sent but ignored over and over again! Even the complaints team do the same, and the feedback email, Customer service email, they all ignore you! Waiting months for a reply from each and NOTHING! My opinion of them is the level of the gutters

I’ve been with Midland Hesrt for 33 years and they have been great over the years. However it’s the contractors who take over the jobs. I had scaffolding company come out and on the first day I lost the signal to my sky so I’ve had to report it to sky and wait nearly3 weeks with no sky They have said they will pay the bill but I’m not holding out any hope
The company who hired them mite have been good so far to resolve the issue.

The damp and mould specialist, rang and noticified me before he arrived. He alos identify himself. He also explained what he's doing, very professional.

Specialist repair surveyor Ashish surveyor from midland heart visited today. Helped to set up the app to raise repair and get an update on them. Done a thorough survey. Excellent surveyor

Paul Bird was outstanding throughout the entire process of my bathroom repair. From the initial survey to resolving numerous ongoing issues, his workmanship was of the highest professional standard. After enduring 18 months of sleepless nights due to a sewage leak, pest issues, and an uncapped sewer pipe line in my new build, Paul managed to resolve absolutely everything in less than a few weeks. I honestly cannot thank him enough for finally putting my mind at ease.
Not only is Paul highly skilled at his trade, but he was also incredibly understanding, polite, and reassuring. Furthermore, he was exceptionally punctual and well-mannered throughout his time here.
He took great care to ensure the workspace was kept safe and clean, even going out of his way to fully protect the carpets in my hallway to keep them entirely free from dust and debris. I highly recommend his services to anyone looking for a true professional.

Quick service for repair

Stephen was friendly and professional looking for mould in my property. He was helpful in advising how to spot mould in the future.

Jag Clare
Jags came today and helped and explained the situation in detail and monitor in the future due to a previous leak. Very helpful and polite and understanding and patient.

Thank you midland heart

Abdul Aziz has helped me with my housing issue and introduced me to another tenant who needed to move and got us a house swap although it is in the same area he has kept the house open for me while I continue with my placement and see it through.

Abdul Aziz Was very helpful and continues to be very helpful. Thanks Abdul and look forward to speaking to you again