Midphase Reviews 

Prompt helpful response that solved my problem.

I’ve been using Midphase hosting services for over 16 years, and I can confidently say they’ve been exceptional throughout. Their uptime, reliability, and customer support have always been top-notch. Whether it’s website hosting, domain management, or technical assistance, the Midphase team has consistently delivered with professionalism and care.

What I appreciate most is their consistent performance over the years — no unnecessary downtime, quick support response, and continuous improvements in their platform. It’s rare to find a company that maintains such high standards for more than a decade, and Midphase truly stands out.

Highly recommended for anyone looking for long-term, dependable, and trustworthy web hosting!

— A proud Midphase user since 2009
artzpro.com

I have 5 domains with Midphase and a customer for more than 15 years. The customer service and tech support is the best anywhere on the planet!

It is hard to imagine a worse website host than Midphase. I do not recommend them.

Needed support on my account. The response was fast and completed in a matter of a few hours. Any time I have asked for help it was provided fast and accurate. A great team.

He was so patient with me, because I am almost 80 years old and I become a little confused sometimes.
He is an excellent representative for you. He helped me with everything.

Frederick Tibbitts Jr.

Daniel was patient and understanding. We finally got the ball rolling to my webpage back online...

I've been using Midphase for over 15 years. Two accounts, one a reseller hosting service, the other and business website. Until recently, Midphase has always been top notch. Quick to answer support tickets, easy to reach via telephone but clearly something happened, I am guessing change of ownership. They suddenly migrated my business account and hosed my password protected directory access. Over 20 years and THOUSANDS of user ID and passwords suddenly dont work. They completely did away with cPanel going with some useless proprietary account management tool. all emails stopped working. Now, 6 months later, they have done the same thing to my reseller hosting account. Midphase is a complete waste of time and a joke of a service. DO yourself a favor, go somewhere else. Dont even bother with this joke of a company.

Fast and helpful service!

Support responded right away and fixed the problem.

Solid, confident and well communicating representative. Quick fix I couldn't do alone. Thanks

After some hiccups with missing images on my website, Connor came to the rescue with an innovative solution. Much appreciated, thank you.

I had to pursue the issues a little more than anticipated to complete the complexity of resolution to my billing problem. The factor that limits my review of the experience as almost 5 Star was I sent an email to the billing department which was not acknowledged received or acted upon. However my problem was resolved today via live chat with a billing agent.

Mesut Tunga helped me a great deal with a worrying phishing attempt.
Thank you for the quick response and turnaround.
PL

Prompt response and a equally prompt solution.

I had a little difficulty finding out where to install my renewed SSL certificate and opened a Support Ticket, asking if the team could take care of it for me. Within less than 24 hours, I received an email saying it had been installed -- perfect!

Knowledgeable people. Fast responses to basic questions and tech support issues. I have been with them for 10 years.

I was happy with the service until I had an issue (related to unable to check out to add new service). First of all, no phone number to call. Second, no one was EVER available to Live Chat (I tried during the posted business hours multiple times).
So I sent email on April 8 and I got a reply about 10 days later. During that time, I tried to "message" support which I was getting some very delayed responses but at the end, no resolution. I am moving ALL my domain and email hosting from them. Any service provider who can not even answer my inquiries in the timely manner does not deserve my money.

Daniel N. was very, very patient and helpful as I adjusted to a new system of unlocking my FTP and knowing my new hostname. He is a keeper and would likely be great at training others to work as well as him. I look forward to continuing to work with your company. God bless you all.

The staff responded quickly to my ticket, asked a few relevant questions, tried out a solution that didn't work, asked some more questions and then told me they would work on a solution. Within an hour the problem was solved. Very happy about the promptness of the service and that the problem was solved