Have been coming to midpoint for a very long time but today the waitresses that looked like a group of kids where stroking a dog inside the restaurant and then thought they was going to bring me out... See more
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Very bad website. Restricted. Can log on but cannot access my profile after adding my personal details. Comes up with a blank screen asking me to update when I have already added my personal details... See more
First time to use Midpoint. Found buy/sell/payee set up a little bit fiddly compared to my regular fx co HiFX. FAQ a must read. Support was first class with immediate and helpful... See more
I contacted support a number of times during account set up and they were responsive and helpful. I have done one transfer from UAE Dirham to Euro. They do not have a bank account in the UAE so to fun... See more
Company details
Information provided by various external sources
Midpoint is the world’s first Peer-2-peer international currency matching platform that always gives customers the mid-market foreign exchange rates. via a patented matching technology. Our fees and rates, available on our website, are clear and transparent. A single flat fee is charged depending on the amount of the transaction and range from 0.3%-0.5%, Midpoint is a public company that is listed on the Toronto Venture Stock Exchange under the ticker MPT and Frankfurt Stock Exchange under 8MH.
Contact info
22-25 Portman Close, Marylebone, W1H 6BS, London, United Kingdom
- 0044 20 7448 3082
- info@midpoint.com
- www.midpoint.com
Excellent rates
Excellent rates, efficient processing and good communication through out the transaction cycle. What more could you ask for?
Easy to use website
Easy to use website; fast and friendly response from Midpoint team; efficient service.
And most importantly very good exchange rates.
Very straightforward to deal with. Excellent online & telephone help. And most importantly very good exchange rates.
Very efficient online
Very efficient online, with good follow-up by a real person when something goes wrong ! to be warmly recommened!
Simple and efficient
Simple and efficient.
Need I say more? Have used Midpoint 3 times now and the transfers have been quick and easy. The only very minor downside is the mobile platform is a little sketchy but otherwise it's an absolute winner.
Midpoint does what it advertises
Midpoint does what it advertises - very competitive funds transfer rates. It is a powerful instrument that has accomplished everything I have requested. Unfortunately the website is still a bit clunky and I have needed assistance to be certain that I was queuing things up properly. The chat, email and phone support has been superb however and easily overshadows any concerns about the (apparently evolving) web interface. 5 Stars from me.
Great service thanks
The only criticism I would have is that …
The only criticism I would have is that I trade GBP into USD and with other platforms I have used I receive the USD the same day I trade it. With Midpoint FX it arrives the day after.
Easy to use and efficient
Top company with top people always …
Top company with top people always looking to assist. Been using MidPoint for over 3 years and have saved a ton against average bank fx charges. Midpoint is certainly worth using if managing suppliers abroad.
Very professional Exchange Provider
I have been using Midpoint for the past 2 years for my currency transactions.
So far, I have been very satisfied, both with the pricing transparency and the speed of execution.
I will continue to work with them and am happy to commend them, based on my positive experience so far.
Decent fees and fx rate (but with a bit of uncertainty)
Decent fees and fx rate. Downside is that the matching of the order can take a bit which entails a bit of uncertainty on the actual fx rate of the transaction. I've been using them without any problems for monthly transfers during the last eight months.
The whole experience was pain-free
The whole experience was pain-free, from KYC checks through to completing FX transactions. All queries were addressed promptly and courteously, with follow-up calls of reassurance. I have already recommended this service to other small business acquaintances who have overseas business interests and are frustrated by the FX margins imposed by the high street banks.
Martin Nielsen, Agila Consulting
Easy to use interface and great service
Very reliable and professional
Very reliable and professional. Used Midpoint many times. My local Desjardins bank was screwing me big time with a spread of 6% between buy & sell.
Fantastic set-up with very helpful …
Fantastic set-up with very helpful customer-facing staff. After a few years of working together, I would hope the regulatory burden could be eased - not sure what is manditory and what is discretionary....
Best exchange rates, excellent service, great to deal with.
I have been using Midpoint for about 3 years now, following a positive review of them I read in the Sunday Times. Three or four times a year I need to buy US$ and transfer the funds abroad, and on every occasion their service has been smooth and totally reliable, whilst the exchange rate is without fail exceptionally good. Their communications are always timely and keep me fully informed during the process, and their charges are very reasonable. I recommend them 100%.
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