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Rated 5 out of 5 stars

These are bought for work calls and the odd outing. I quickly paired them and have been using them for brief meetings and hikes. Sound is good, especially on calls and battery easily lasts a couple of... See more

Rated 5 out of 5 stars

Got these a few weeks back mainly for quick calls during the day, but ended up using them more for music as well. First use was smooth, though I had to adjust volume levels a bit. Since, they've been... See more

Rated 1 out of 5 stars

Jan.12,2024….Ordered..2sets..ofMifo05..earbuds…Was immeadiately…billed..and..payment..made..through…PayPal….Paid$279.10…No.product…received..as..of..Feb.21..2024. Order..was..never,,shipped..no..... See more

Rated 5 out of 5 stars

Sounds great! These Mifo 05 earbuds have everything I wanted: punchy bass, good sound quality, excellent noise-cancellation feature, and outstanding battery life. One of the buds had some issues and s... See more

Company details

  1. Audio-visual equipment supplier

Written by the company

Mifo: Redefining Wireless Audio Experience Welcome to Mifo, a leader in the design and manufacture of True Wireless Stereo (TWS) earbuds. With a passion for innovation and a commitment to excellence, Mifo delivers top-of-the-line audio solutions that enhance your listening experience. Our Mission: At Mifo, our mission is to combine cutting-edge technology with sleek design to provide our customers with the best TWS earbuds in the market. We are dedicated to enhancing your audio experience through products that offer superior sound quality, comfort, and reliability. Product Excellence: Advanced Sound Quality: Our TWS earbuds are engineered to deliver crystal-clear audio with deep bass and balanced mids and highs, providing an immersive listening experience for music lovers and audiophiles alike. Innovative Design: Mifo earbuds feature ergonomic designs that ensure a comfortable and secure fit, making them perfect for all-day wear, whether you're at the gym, commuting, or relaxing at home. Long Battery Life: Enjoy hours of uninterrupted listening with our long-lasting battery life and quick-charging capabilities, keeping your music playing throughout the day. Seamless Connectivity: Our TWS earbuds utilize the latest Bluetooth technology to provide a stable and seamless connection with your devices, ensuring lag-free audio and easy pairing. Quality and Innovation: We are committed to pushing the boundaries of audio technology and delivering products that meet the highest standards of quality. Our team of experts meticulously tests each product to ensure it meets our rigorous quality control standards, providing you with earbuds that are built to last. Customer Satisfaction: At Mifo, we value our customers and strive to offer exceptional customer service and support. Our dedicated team is always ready to assist you with any questions or concerns, ensuring you have a seamless and enjoyable experience with our products. Global Presence: Mifo's TWS earbuds are enjoyed by customers around the world. We are proud of our global reach and are committed to bringing the best wireless audio experience to music enthusiasts everywhere. Join the Mifo community on Trustpilot and share your experiences with our products. Your feedback is invaluable in helping us continue to innovate and improve our offerings. Contact Us: For more information, please visit our website or contact our customer support team. Thank you for choosing Mifo – your trusted partner in wireless audio technology.


Contact info

3.6

Average

TrustScore 3.5 out of 5

153 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A Happy Purchase

I got the Sonictrek H2O mostly for swimming and outdoor use. The MP3 mode has been rather handy, actually. I don’t have to rely on my phone at all in the pool. Both modes function well with little setup and it is easy to switch to bluetooth mode when I am outwalking. Audio is clear enough for the use case and has proved a pragmatic alternative for mixed use.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Satisifed

I took the Sonictrek QuietMix II on a recent vacation and found myself using them quite a bit on flights and while hanging around the airport. They were comfy after a couple of hours, something I didn’t really think about until I noticed I hadn’t taken them off. The sound quality is crisp with a nice sense of depth, and the noise reduction was effective at cutting out a lot of the background noise in crowded settings. They also look neat and are properly put together rather than fragile. All in all, they’ve been a good combination of comfort, style and performance for travel and prolonged listening sessions.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

These are bought for work calls and the…

These are bought for work calls and the odd outing. I quickly paired them and have been using them for brief meetings and hikes. Sound is good, especially on calls and battery easily lasts a couple of days. The only thing I noticed is a tiny delay switching programs but otherwise they've been reliable.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Got these a few weeks back mainly for…

Got these a few weeks back mainly for quick calls during the day, but ended up using them more for music as well. First use was smooth, though I had to adjust volume levels a bit. Since, they've been consistent clear audio and no issues with battery lasting though the week.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Bought these on a whim and ended up…

Bought these on a whim and ended up really liking them. They were easy to set up, the sound is clear for music and podcast, and the battery lasts as few days before I need to charge the case. The case lid can feel a little stiff, but overall they've been reliable and simple to use every day.

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Saw these advertised on a forum late…

Saw these advertised on a forum late one night and ended up ordering them, tried them the next evening when popping out to get some groceries. No issues getting them connected, and they've been easy to use since. And since then I have been using them for quick trips and rapid listening during the day and they have been easy to rely on. Audio is fine for music and podcasts, and the case battery usually lasts a few days before I need to charge it.

2 May 2026
Unprompted review
Rated 1 out of 5 stars

⭐ 1 Star

⭐ 1 Star – Dead on Arrival & Customer Support That Vanishes
Right out of the box, the right earbud did not work. Not “occasionally cuts out,” not “needs pairing help”—completely dead from day one. For a so-called 2025 Edition product, that’s already unacceptable.
I contacted customer support and, at first, they responded relatively quickly. That’s the only positive thing I can say. The moment I asked for a return shipping label for a full refund—or at the very least a replacement pair that actually works—everything went downhill.
Every response came from the same person, “Rex.” No escalation. No alternative contact. When I followed up asking for a shipping label, the replies slowed… then stopped entirely. I even sent emails from multiple accounts trying to reach anyone else. Nope. Still only Rex. And eventually? Total ghosting.
So now I’m stuck with a broken product and a company that simply disappears when it’s time to stand behind what they sell.
If you’re thinking about buying the Mifo O5 Plus Gen 3, ask yourself this: What happens if something goes wrong? Because based on my experience, once they have your money, you’re on your own.
Defective product. No resolution. Customer support that ghosts you.
Save yourself the headache and look elsewhere.

7 January 2026
Unprompted review
Rated 2 out of 5 stars

The earbuds simply don't work...

The earbuds simply don't work...Random un-pairings and unable to sync.
When asked to trouble shoot, you're told to reset and tap this many times and retrieve the buds simultaneously and perform other silly gestures to fix the buds.
Paid 150$ with 10$ extra for insured shipping for what I thought was a Canadian company, but clearly the customer support office is elsewhere.
After exchanging multiple emails, was told to drop it off at a courier service 10 minutes away from me.
The courier does not exist... the address given was actually a shawarma place on Lawrence avenue in Toronto. Shelby's.
3/5 stars for the laugh; 0/5 for customer service and the product itself.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Nightmare company

Ordered a pair of earbuds for my son. Saw reviews after ordering and tried to cancel the order the same day I ordered. A week later, they emailed me saying sure we can do that. An hour after that I got a shipping confirmation email. That started the next 2 months of trying to get a return authorization so I could get my money back. Visa finally stepped in a reversed the charge. Today, UPS shows with with a return slip. I luckily had it and happily gave it back. Order originally placed Oct 15th 2025. Today is Jan13 2026. Don't deal with this company.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

AI slop customer service

This company used to be good. I bought four products from them but the last one was not good sound quality was poor and the volume indicators were too loud. I could not be guaranteed that they would refund my money. There is no phone number to contact for customer service so you were allowed to deal with an AI replies on email. Despite it saying that Olivia is an actual service person and that my requests are reviewed by a real person the responses I received from AI via email were absolute garbage and made no reference to my specific concerns. Stay away from this company at all costs

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Defective product-no customer service

Over the past few years I have purchased 3 sets of mifo earbuds. I really enjoyed the product but it’s been my experience that once they hit the 1 year mark, the left earbud stops working. I have two other sets that I’ve hung onto with only the right earbud working. I purchased my last pair in August 2025 and already started to have issues about a month ago (October 2025). My left earbud will suddenly stop working when I’m listening to something…even if it’s a new, full, charge. I’ve tried to get through to customer service unsuccessfully and they don’t respond to emails. Terrible customer service. I won’t be buying aging and recipient the same for all others.

15 October 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a set of gen 3

I ordered a set of gen 3, a week went by and no confirmation. The money was taken out of my account the day of purchase. I emailed support. They got back to me with no information about if it sent or not. I asked for a refund.. and then they went silent, so basically now I have no headphones and out of money

I would no recommend buying anything from this company unless you want to give them your money for free

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Worst quality earphones and WORST customer service

I really was excited for these earphones and really wanted it to work, and the whole thing was a total disaster. When they arrived the sound was so horrible (tinny), I used them about five minutes and knew they had to go back. (The case is also SUPER heavy, which surprised me, but I was willing to get over it). I tried to email the company and it took days before my emails could even go through and double that for anyone to respond. They gave me instructions for how to reset, which I was willing to try, but it didn’t change anything. So then the whole process of trying to get ahold of them again. The process for return was like it was 30 years ago — I had to take pictures and send them in to be assessed, again the whole process taking forever. Finally they told me how to return, and I had to get it insured and send photos of the proof, all at my own expense. And then weeks after it had arrived, yet again I had to reach out, they said they were still waiting, I had to send a link to show how they had already signed upon receipt. Then they said they had an internal issue and couldn’t process my refund — at this point I had no earphones AND was out of pocket the full cost. Only when I threatened to contact the company President did they finally send me my money. It took over two months. You can do much, much better…..

26 August 2025
Unprompted review
Rated 1 out of 5 stars

If you happen to get a lemon set of earbuds, you're stuck with them

I have the O5 Gen 5 Touch. From the outset, they have been difficult to use. The earbuds would only connect to my phone one at a time. I reset them multiple times, since that was the only solution offered. After 5 times they did connect properly. Then they started connecting to my phone even while in the case, again randomly. Very annoying when I would try to answer a call, and couldn't hear the caller until I turned off the bluetooth. I eventually figured out that the only surefire way to prevent this is to keep the case open, but that isn't practical if they're in my backpack. They also charge only inconsistently - sometimes I have them plugged in and they charge no problem, other times I discover as I'm going for a workout that the battery drained to zero. I finally reached out to Mifo to say that I wanted to return these, as they're obviously defective, and they told me to reset the earbuds LOL. I told them that I already tried that. Then they wanted a "high quality video of the problem". Which I could only get if someone else happened to be around with their phone to video these random occurrences. So I've decided to bin these and just go back to my old brand. So, buyer beware.

7 August 2025
Unprompted review

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