Mifoaudio Reviews 153

What a horrible company, obviously a scam, charged me for a set of earbuds and never sent them. Cannot get ahold of anyone and they will not respond to e-mails, paid for the on the Shop App and now the company is gone off of the App ,said they were a Canadian Company and I wanted to shop within Canada. It is a scam, do not waste your money with these scammers. No-Earbuds received but I paid for them.BS.

My husband’s mifo 05 CAUGHT ON FIRE while charging and nearly burnt the entire house down! I sent a complaint to their customer service and they sent back some stock response that the warrantee had expired, without any information about the headphones other than photos of their charred remains. Absolutely TERRIBLE and DANGEROUS! Buyer seriously beware.

Am not sure how these reviews are gathered. I placed an order for the Mifo 05 Plus Gen 3 earphones on 2025-06-10 after reviewing their positive reviews online. I received it in about a week and when I unpacked it the left earphones wire mesh was torn. Looked like it was one of those refurbished pairs. Also whenever I was using these downtown, the right side would keep dropping. It’s been a month and a half of dealing with their customer service cut and paste responses to no avail. I wanted to return these right when I received them but that’s not an option. Do Not believe their return policy - all lies. Absolutely the worst earphone purchase ever. It’s going in the garbage.

Horrible product and even worse customer service, received faulty earbuds, never recharged after batteries died the first time. Tried to get me to trouble shoot, that took me outside the 30 day return window, tried to get a replacement pair and now I have been ghosted

Honestly, dealing with these cowboys has been the worst online buying experience I've ever had! Product is substandard, support is contrived and unhelpful. The refund process is not as straightforward as it should be. Even if a refund is requested within 14 days of receipt of a product (a refund is your legal right when buying online) MifiAudio have their own policy and stalling tactics to slow the process down, such as constant troubleshooting emails, request for photos of the product and references to they policy which states they will levy a restock fee on any refunds. This is of course complete fantasy and should not be accepted! MifiAudio operate online and are there for subject to the same legal obligations of any other online retailer. Keep pushing them, don't let them get away with your money. I'm currently being ignored after sending back a product which I requested a refund for within 14 days.

They sent me a defective earbud replacement, sent me months of useless troubleshooting emails, then after reading my review offered to give me a refund which the company never fulfilled. The worst customer service I have ever experienced. I wish I would have done a general search to see how many people thing that this company is a big scam.

I ordered my Gen 3s on May 13 and received them on May 16. As a previous purchaser of the 05 Gen 2s, I was very excited to receive my new pair… until I tried them.

I had several issues with them including them cutting out on a constant basis, then cutting back in, frequently unsynced, leading to a strange and annoying echoing effect.

Understanding that sometimes, these things happen, I contacted customer support, who suggested I factory reset the earbuds, which I had already done three previous times in an attempt to correct the problem, to no avail. I decided to humour the support rep and go ahead and do it a fourth time, and as expected, nothing changed. In fact, the problems only got worse.

Having done that, I told the support person I wanted to exchange the defective product for a new (hopefully functioning) pair.

Before we could do that, I was delayed by support once again, as I was told they needed me to take pictures of the case and buds from numerous angles etc. to make sure I hadn't damaged them physically. Why they couldn't have made that request during one of our previous exchanges, I don't know.

Once again, I did as asked and sent them photos, clearly illustrating there was indeed no physical damage to any of the components, and once again made clear I was simply looking for an exchange, and that I was still very eager to give the product another chance.

Finally, support agreed the earbuds were defective, and agreed to do the exchange. I was told I would be sent a return label with instructions “shortly” in order to begin the exchange process.

THAT WAS SIX DAYS AGO!

I’ve still yet to receive a shipping label and instructions, and to say my patience is beginning to wear thin would be an understatement.

It took me three days to get my earbuds, from order to delivery, and I’VE NOW BEEN STUCK IN THIS EXCHANGE PROCESS FOR NEARLY TWO WEEKS, WITH NO END IN SIGHT AND ALL THEY HAVE TO DO IS SEND ME A FREAKING EMAIL!

I am beyond upset at this point and have now demanded a full refund rather than an exchange.

I'm over this poor customer service experience and am demanding a remedy.

The earbuds for a few weeks now, and the sound quality and battery life have blown me away. They're comfortable and provide excellent noise isolation!

The Mifo MIni Bluetooth transmitter allows me to connect my wired devices to my Bluetooth headphones effortlessly. It's small portable and very reliable. It's compact durable and keeps everything neatly organized for when I'm on the move.

It works seamlessly with my Mifo O5 earbuds allowing me to enjoy wireless audio from all my devices. The sound is crystal clear.

The headphones have excellent noise cancellation. They making them perfect my travel or busy enviroments.

This case is great for protecting my Mifo O5 earbuds while I'm on the go. the waterproof design keeps my earbuds safe no matter the conditions.

I just place the earbuds on it. They help me to charged it any where any time. The wireless charging pad for my Mifo O5 is so convenient.

They keep the earbuds secure in place, and I can move freely without worrying about them falling out.

I can block out distractions at work and focus completely on my tasks. The sound quality is also fantastic due to the Hybrid earbuds

The balanced armature technology gives crisp audio and the battery power is best. They making them perfect my daily routine.

Terrible headphones, worse customer service. Don’t waste your money and time with Mifo, not super excited to leave this review because as they are Canadian I really wanted to love them and support local!

Ordered Earbuds in December 2024, one of them would not charge or connect. Mifo responded to 2 emails and then when it came time to get a replacement or repair or refund, they stopped all communication. I have sent them many emails to every address I could find. They are clearly avoiding any responsibility. They take your money and run. This is the worst review I have ever left and I am only doing it to help others avoid this company.

I ordered earbuds and found them not reliably connecting via bluetooth. The product is faulty and I asked for a return. 8 weeks later, after no response for weeks on end, I am asked to send a picture of the product in its original packaging.
The customers service is located in the UK and is simply shockingly inadequate. Do not expect to either get a faulty product replaced or your money back. Scammers.

The MIfo O5 Replacement True Wireless Earbuds arrive in a well-packaged box, ensuring that the earbuds are secure and protected during delivery. In packaging includes all necessary things. The Delivery is quick and efficient. ensuring that customers receive their replacement