How the website is user friendly and easy to find items you are looking for Also the delivery service is great i order items and get it 1 -2 days after and no issues
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New Zealand's most popular online store! We have hundreds of thousands of products in-stock, including: Games, Books, DVDs, Toys and more. We offer overnight and same day delivery on in-stock products.
New Zealand
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Replied to 55% of negative reviews
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It’s so easy to book online. All items are expertly packaged and you nearly always receive your item the next day along with regular updates on delivery. Fabulous company to deal with. I love shopping at Mighty Ape.
Be careful ordering from resellers through mighty ape- it’s no care and no responsibility. Each order has not arrived, no communication, and when I chat to mighty ape they say it’s not our product, it’s the reseller and we will ask them to contact you. It could take up to 3days. They also will not give you their contact details. Or you can call Nz post and chase it yourself. No care, absolutely no responsibility so assume returns will be a nightmare. So weeks after the order, all I can do is wait and hope to hear from the supplier.
We just received our package from couriers. We purchased a replacement head from Mighty Ape for our Philips shaver as the last one we ordered from a competitor was completely the wrong fit & shape, Evan though it mentioned it was the correct part. Mighty Ape kept us up with notifications for delivery & the part arrived a couple of weeks later as it was ordered from another country. Our shaver was worth $500 so to have found a head for it that actually works is fantastic. Mighty Ape kept us informed with tracking & answered any questions we had very quickly. We decided to go with Mighty Ape because of their trusted reviews & also because the part we needed was a good price compared to some. This is the second time we have ordered from this company & we are very comfortable to order again from them. Thanks Mighty Ape for the legit shaver head it works very well, another 10 years use we should have with our expensive shaver for less than $30.00. Honest company that look after your needs. 5 stars overall.
I can easily find the items while shopping online and my recent big item was delivered the next day! i love this website ❤️
Communication, packaging and delivery were all excellent. Product was well priced and exceeded expectations.
The website is well laid out and easy to follow.
The checkout facility is easy to follow and use.
All in all ,an excellent shopping experience.
Super fast turnaround from ordering to delivery, thanks team
This company is fantastic to deal with—everything is straightforward and hassle-free. Their packaging is excellent, deliveries are fast, and their website makes shopping incredibly easy. A completely smooth experience from start to finish!
Misplaced our Polk sound bar remote… found one on mighty ape website exactly what I wanted… Reasonably priced… very reasonably priced… excellent all round Service
Bought a calico themed cat wireless computer mouse. This calico is a genetic mutation as its clearly male lol. Stable, hardy, comfortable in the hand and cute. Mighty Ape had it here in 2 days even though I ordered it in the weekend and I am in a small rural town. Great service. Oh and it says AA battery not included - but one actually is included in the packet!
I have ordered books through them. They offer an efficient service.
I live in the UK and my grandchildren are in New Zealand. Mighty Ape offers a fantastic range of toys and gifts at great prices, making it easy and affordable to send presents without the high cost or risk of shipping from the UK. Their gift-wrapping service and speedy delivery make the whole process simple and reliable.
I’m a very happy customer — and my grandchildren are just as delighted!
With Christmas around the corner, I’ll definitely be shopping with Mighty Ape again and highly recommend them.
No issues with my first purchase off Mighty Ape.
2nd purchase, a nightmare, tracking my parcel. Ordered on the 4th October & it's the 14th & it is still sitting in the SFC warehouse in China!!!! Never again will I order off Mighty Ape, when they use and allow their third party suppliers to get away with misleading the public with false advertising and misleading information
Easy to find item i needed to buy, price great, delivery fast. Update on delivery progress by email great too
They're owned by Kogan now so no longer kiwi and have a default ticked checkbox to sign people up for $29 a quarter subscription, having this selected by default when you buy something is deeply unethical and easy to miss. Never buying from them again.
Ease of ordering, well packaged and quick delivery.
UPDATED (9/8/2025 after a few uses) The product itself has proven quite disappointing.
1/ Firstly, 3 seconds to put together? C'mon 🤣
While it's not exactly difficult, but 3 seconds? 🤣
(Especially the first time you put it together. Certain parts have to go around a certain way, but the little instruction sheet supplied doesn't mention that).
2/ Once put together I've found that it slides around on the stainless steel bench top basically every time you touch it (especially empty or in the early stages of placing items) as it is so light it really needs little non-slip legs or something grippy underneath.
3/ It doesn't hold 250mm square plates as the 300mm width dimensioned on the pic relates to the base. So basically only round plates.
4/ The pics on the website shows it holding glasses, but the vertical glass-supports on mine are slightly shorter than those in the pic and every glass I've tried just falls off. That could get expensive. So the glasses have to sit on the top rack where the big plates are shown in the pics, as they fall off the allocated hooks and fall over on the bottom rack. I do think that even with supports as long as those in the pics, only certain glasses - probably relatively short glasses with a very narrow diameter - would stay safely held.
5/The chopping board hook doesn't clip on where it's shown in the pic either. Fitted there it's hampered by the tray base. It has to go on the next bar up where it slides from side to side and doesn't really fit there well. Funnily enough, the little construction sheet supplied looks as if it is meant to hook on the upper rail, differing from the pics (unclear as on the back side of the unit).
6/Looking at the pic in retrospect it looks like it was designed for the days where everybody drank their daily tea from cups & saucers and those that use chopsticks to eat their meals. Yes, it holds chopsticks but drops my glasses onto the bench top. After using this I'd still rate the service and packaging at 5 stars, but the product is really only a 2.5 stars at best. It's actually as if I've got a slightly modified version of the unit on display in the pics.
told by one of your staff that i have placed no new orders, sent in proof of purchase along with reference numbers checked back and part of yesterdays order has been dispatched and shipped to palmerston north so why would i be told by staff that i had not placed any new orders, this stressed me out and made me throw a fit, i am however covered by pay pal i have sent in proof of my large purchases
Mighty Ape is always a go too and packaging and delivery on point.
Always impressed with them
Thank you
Delivery fees extortion if you are not a member so there is extortion and blackmail involved.
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