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Review summary

Created with AI, based on recent reviews

Evaluating 480 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their technical knowledge and professional approach, often highlighting their patience and helpfulness in resolving issues. The customer service is frequently described as excellent, with many people appreciating the prompt and immediate support received. Reviewers are particularly impressed with the quick response times and the efficiency in fixing problems, making their overall experience smooth and hassle-free. However, some people mentioned issues with their website being completely down after support intervention for email problems. A few other people also felt that the server was a little slow, and one instance noted a service that was quick but resulted in a failure to populate the website on a broadband network.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Customer service

People report positive experiences with customer service, consistently praising the excellent and fantastic... See more

Service

Customers had positive experiences with service, with many expressing high satisfaction and appreciation for... See more

Website

Reviewers highlight positive aspects of website management, with many praising the seamless and intuitive... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the prompt and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just was helped by Sanket Walve, in customer suport. Just long story short - ridiculously difficult problem turned into no problem. I really mean it without getting into technical stuff - amazing am... See more

Company replied

Rated 5 out of 5 stars

Milesweb saves me atleast 100 USD per year , had chosen it over AWS for hosting a suite of nodejs apps. Uptime has been terrific and support also. Kudos to Ms Smita who has supported promptly regardi... See more

Company replied

Rated 5 out of 5 stars

I have just setup my blog under MilesWeb. Besides I also migrated my website as an addon domain. The process was quite seamless and intuitive and overall experience with MilesWeb was excellent. I am... See more

Company replied

Rated 5 out of 5 stars

Had and interaction with Harshal Chaudhari for resolving an issue he was patient and very helpful in fixing the issue so quickly. I really appreciate the effort. He diagnosed the issue in no time and... See more

Company replied


Company details

  1. Web hosting company

Written by the company

Dream. Build. Grow. At MilesWeb, we empower your online journey with seamless hosting solutions designed to inspire, innovate, and elevate. Whether you're a beginner or a pro, our tools and plans cater to every dreamer and doer out there. We offer a comprehensive range of hosting services including shared hosting, VPS, dedicated servers, cloud hosting, and WordPress hosting — all built for speed, reliability, and security. Our state-of-the-art infrastructure ensures maximum uptime so your website is always up and running when your customers need it most. We believe great hosting should be affordable without compromising on quality. That's why our plans are packed with powerful features at prices that won't break the bank. From free domain registration to free SSL certificates, we give you everything you need to launch and grow your online presence. Your satisfaction is our top priority. We back every plan with a Money Back Guarantee, so you can get started with complete confidence and zero risk. Our team is one click away. Our expert support team is available 24/7 via live chat, phone, and email to assist you whenever you need help. Join millions of websites powered by MilesWeb — and start building your success story today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

520 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

it was a good support from Prajakta

it was a good support from Prajakta, i really appreciate her and good luck

9 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Chogyel,
We're overjoyed to see your kind words! Providing responsive, caring, and lightning-fast support is at the heart of everything we stand for.

Regards,
MilesWeb Team

Rated 4 out of 5 stars

good suport from milesweb

9 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Pradip,
We truly appreciate your kind feedback! Knowing that our support team resolved your issue faster than you expected makes all our training and hard work worthwhile.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Got good support for a technical query!

Had to contact support for technical help, then I got connected to Ashwini Jadhav, who helped me to complete my task. Ashwini Jadhav has good domain knowledge and the patience to help customers.

9 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello RAMAKRISHNA,
We truly appreciate your 5-star rating and thoughtful review! Our team works hard to ensure every interaction is efficient, clear, and patient. It's feedback like this that reminds us why we love supporting customers like you.


Regards,
MilesWeb Team

Rated 5 out of 5 stars

Thank you Mr parth for quick response…

Thank you Mr parth for quick response and fixing my issue

8 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Santosh,
We truly appreciate you taking the time to leave such a detailed review! It's wonderful to know that our support team resolved your issue efficiently while keeping you informed every step of the way. Your satisfaction and trust mean everything to us.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Thanks a lot Patrik patil for your…

Thanks a lot Patrik patil for your valuable support in resolving the connection problem

8 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello User,
Thank you for this glowing 5-star review! We're delighted that our team's strong technical knowledge and professionalism shone through during your interaction. Providing prompt, clear, and effective support is exactly what we promise—and we're glad we delivered.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

I just was helped by Sanket Walve

I just was helped by Sanket Walve, in customer suport. Just long story short - ridiculously difficult problem turned into no problem. I really mean it without getting into technical stuff - amazing amazing service. Thank you!

8 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Jefferey,
We truly appreciate your 5-star rating and this thoughtful review! Our team is committed to being both highly skilled and easy to communicate with. Knowing that you felt guided and supported throughout the process is the best reward we could ask for.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Thanks for Pratik Jejurkar Sir from…

Thanks for Pratik Jejurkar Sir from Miles Web team who solved my Server problem Quickly
thank you miles web

6 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Rohit,
Thank you for your wonderful 5-star review! We're delighted that our team quickly understood your problem and resolved it without any delays.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Had a critical issue which needs…

Had a critical issue which needs immediate solution, and Smita helped in resolving it. Thank You so much.

6 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello User,
Thank you for trusting us with your review! Our team takes great pride in going above and beyond to ensure every customer is completely satisfied.

Regards,
MilesWeb Team

Rated 1 out of 5 stars

i raise ticket for email issue and they resolve the email issue and make my website completely down.

i raise ticket for email issue and they resolve the email issue but in results it my website completely down.

6 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Prashant,
Thank you for reaching out. We’re unable to locate your account with the details currently available.

Kindly share your registered email address, domain name, or any ticket/invoice ID so we can check this further and assist you accordingly.

We look forward to your response. 😊

Regards,
MilesWeb Team

Rated 5 out of 5 stars

sanket

sanket, i must say amazing support and truly patience person. helped a lot of with lot of activities. very fast and good service sanket. thank you so much. 5/5 star rating.

6 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Pawan,
We truly appreciate your fantastic rating! Knowing that our support team's step-by-step guidance was so helpful to you means everything to us.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

execellent

execellent, subject to timely adreessing the technical issuesrelated to web site

6 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Lal,
Thank you for this glowing review! We're thrilled that our team's strong technical knowledge and clear communication made a real difference.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

i have recently connected with Nishad…

i have recently connected with Nishad Amirchand , He is very knowlegeable and quick to respond , Happy with his service !!

6 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Shuruti,
Thank you for your amazing feedback! Our team is always ready to resolve issues promptly and professionally, no matter the challenge.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Mileweb Technical Support is Awesome

Parth from Mileweb Technical Support has resolved my problem immediatly, Thanks MilesWeb! Thanks Parth!

5 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Amitesh,
Thank you for your fantastic review! We're thrilled that our support team consistently delivers above and beyond service, no matter how complex the situation.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Parth (5*)

Parth was really helpful and knowledgeable, he assisted me with the complete technical issue.
Much appreciated

5 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello User,
Thank you for your amazing feedback! Our team is always here to guide you with patience, clarity, technical excellence, and genuine care every single time you need us.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Got information in very short time.

5 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello User,
Thank you for this glowing review! We're thrilled that our team's strong technical knowledge, professionalism, and genuine empathy shone through brightly during your entire interaction.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

good service


Great service! Very professional and quick response. Harshal thank you

5 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Kiran,
We truly appreciate your kind feedback! Knowing that you were impressed by our technical expertise and would recommend us to others means the world.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

best service support

best service support. immediate chat. solve the problem

5 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Siva,
Thank you for sharing your positive experience! We're thrilled that our team's professionalism and the overall website experience met your expectations perfectly.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Impressive support for MilesWeb

Impressive support for MilesWeb, My website has problem and talked with Amirchand N from Milesweb support team and fixed in minutes

5 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Praveen,
Thank you for this amazing review! Our team works hard to ensure every customer feels supported by knowledgeable, professional, and reliable staff.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Great support from Mr Sanket Avhad

Great support from Mr. Sanket Avhad from MilesWeb. Thanks

4 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello User,
We're overjoyed to receive your kind feedback! Providing outstanding support with impressive technical expertise is at the heart of what we do.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Rutuja Help me for alot within friction…

Rutuja Help me for alot within friction of second she understood my query and resolved the same Thank you!

4 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Gopal,
We truly appreciate your fantastic rating! Knowing that our support staff was extremely helpful and professional means everything to us.

Regards,
MilesWeb Team

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