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Review summary

Created with AI, based on recent reviews

Evaluating 480 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their technical knowledge and professional approach, often highlighting their patience and helpfulness in resolving issues. The customer service is frequently described as excellent, with many people appreciating the prompt and immediate support received. Reviewers are particularly impressed with the quick response times and the efficiency in fixing problems, making their overall experience smooth and hassle-free. However, some people mentioned issues with their website being completely down after support intervention for email problems. A few other people also felt that the server was a little slow, and one instance noted a service that was quick but resulted in a failure to populate the website on a broadband network.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Customer service

People report positive experiences with customer service, consistently praising the excellent and fantastic... See more

Service

Customers had positive experiences with service, with many expressing high satisfaction and appreciation for... See more

Website

Reviewers highlight positive aspects of website management, with many praising the seamless and intuitive... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the prompt and immediate... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I just was helped by Sanket Walve, in customer suport. Just long story short - ridiculously difficult problem turned into no problem. I really mean it without getting into technical stuff - amazing am... See more

Company replied

Rated 5 out of 5 stars

Milesweb saves me atleast 100 USD per year , had chosen it over AWS for hosting a suite of nodejs apps. Uptime has been terrific and support also. Kudos to Ms Smita who has supported promptly regardi... See more

Company replied

Rated 5 out of 5 stars

I have just setup my blog under MilesWeb. Besides I also migrated my website as an addon domain. The process was quite seamless and intuitive and overall experience with MilesWeb was excellent. I am... See more

Company replied

Rated 5 out of 5 stars

Had and interaction with Harshal Chaudhari for resolving an issue he was patient and very helpful in fixing the issue so quickly. I really appreciate the effort. He diagnosed the issue in no time and... See more

Company replied


Company details

  1. Web hosting company

Written by the company

Dream. Build. Grow. At MilesWeb, we empower your online journey with seamless hosting solutions designed to inspire, innovate, and elevate. Whether you're a beginner or a pro, our tools and plans cater to every dreamer and doer out there. We offer a comprehensive range of hosting services including shared hosting, VPS, dedicated servers, cloud hosting, and WordPress hosting — all built for speed, reliability, and security. Our state-of-the-art infrastructure ensures maximum uptime so your website is always up and running when your customers need it most. We believe great hosting should be affordable without compromising on quality. That's why our plans are packed with powerful features at prices that won't break the bank. From free domain registration to free SSL certificates, we give you everything you need to launch and grow your online presence. Your satisfaction is our top priority. We back every plan with a Money Back Guarantee, so you can get started with complete confidence and zero risk. Our team is one click away. Our expert support team is available 24/7 via live chat, phone, and email to assist you whenever you need help. Join millions of websites powered by MilesWeb — and start building your success story today.


Contact info

4.9

Excellent

TrustScore 5 out of 5

520 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ms.Rutuja Mawale was very helpful and…

Ms.Rutuja Mawale was very helpful and she quickly fix the issue with my site. highly recommended..

4 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello User,
Thank you for this heartfelt review! We're thrilled that our team's knowledge and precision made your experience great and stress-free.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

supportive technical staff

supportive technical staff, Ashwini Jadhav from tech support help me to continue for services

4 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello User,
We truly appreciate your wonderful review! Knowing that you found our website well designed and easy to navigate adds to our joy.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Very Helpful!

We had some issues, and Amirchand N has helped us to fix them promptly!

4 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello User,
We're overjoyed to see your kind words! Providing fast, reliable, and technically excellent support will always remain our top priority.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

i had a issue with one of my newly…

i had a issue with one of my newly created site and that got resolved immediately.

4 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Mukesh,
Thank you for your fantastic review! Our team is committed to being highly reliable and handling every query with impressive technical expertise.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Rishikesh helped me with naming servers…

Rishikesh helped me with naming servers the help was swift

4 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Hari krishna,
We truly appreciate your generous feedback! Knowing that our support staff is technically very sound and that you would recommend us means so much.

Regards,
MilesWeb Team

Rated 4 out of 5 stars

Thank you soo much Mr.Sanket Walve for…the timely support

Thank you soo much Mr.Sanket Walve for your support for the technical help of my server to Milesweb. Thank you

3 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Srivasa,
Thank you for your amazing feedback! Our team is always here to provide fast, professional, and caring support—because that's what you deserve every single time.

Regards,
MilesWeb Team

Rated 2 out of 5 stars

Sanket Avhad… Chat support!

Today we were supported by Sanket Avhad from Chat Support team, regarding a website content migration to a new url. The service was fairly quick but a Failure. The website did not populate on broadband network.

3 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello User,
Thank you for your patience. The issue occurred because the nameservers were recently updated, which can take some time to fully propagate.

We’re glad to know that the website is now working fine, as confirmed by you on chat with our team.

If you face any further concerns, please feel free to reach out—we’re always here to assist you. 😊

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Great Technical Team support with high…

Great Technical Team support with high knowledge.

3 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Kushan,
Thank you for this amazing review! Our team works hard to ensure every customer receives outstanding support with clarity and precision every time.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Pratik Jejurkar

Pratik Jejurkar, helped me in resolving the issue.

3 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Chinthagunti,
We're overjoyed to receive your thoughtful feedback! Providing fast, reliable, and technically sound support is exactly what we promise to deliver.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Had a critical issue which needs…

Had a critical issue which needs immediate solution, and Pratik P helped in resolving it.

3 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Ajay,
Thank you for trusting us with your review! Our team takes great pride in being knowledgeable, professional, and outstanding in every interaction.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

I was in need of a domain name change…

I was in need of a domain name change for my hosting plan. I contacted the customer care team thru chat and Ms. Aswini helped in backing up the old files and DB and making the website up with new domain name. She had supported in every step and i am really satisfied. Thank you Ms. Aswini and the support of team Milesweb.

3 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Sandeep,
We truly appreciate your kind words and continued trust! Knowing that our support team consistently exceeds expectations is the best compliment we could ever receive.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Prompt resolution!

I had a critical issue that needed an immediate rectification, and Ashwini Jadhav helped in resolving the issue expeditiously. Thank you, Ashwini!

1 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Ram,
Thank you for your amazing feedback and for being with us for years! Knowing that our team consistently goes above and beyond makes us incredibly proud of what we do.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

very supportive and very quick

very supportive and very quick. Thanks to "Sanket Avhad"

2 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Helo Vineet,
We truly appreciate your wonderful review! Our team is always here to make even the most complex technical tasks feel simple, quick, and completely stress-free for you.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

thanks Ashwini Jadhav for rhe quick and…

thanks Ashwini Jadhav for rhe quick and smart fix for my issue

2 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello User,
Thank you for your generous feedback! Knowing that our team consistently delivers above and beyond service, year after year, means everything to all of us.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Quick and precise replies

Quick and precise replies by
Pratik Jejurkar

2 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Rohan,
Thank you for trusting us and sharing this glowing review! We're overjoyed that our support team made a difficult problem disappear in less than a minute—that's the MilesWeb difference.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Thanks Miles Web

2 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello User,
We truly appreciate your amazing review and your years of trust! Providing remarkable, fast, and consistently above-and-beyond service will always remain our number one priority.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Highly recommend MilesWeb for hosting

Highly recommend MilesWeb for hosting. Their tech support is quick and very helpful.

2 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Anburaj,
We're overjoyed to receive your thoughtful feedback! Providing prompt, patient, crystal-clear, and expert support is exactly what we strive for every single day without exception.

Regards,
MilesWeb Team

Rated 4 out of 5 stars

Helpful for the beginners.

I was chatting with Rushikesh, related to my new account and had some basic questions, a sthi sis my first time to be deal with hosting. But he was quite calm and helpful with topic. Thanks for the support.

1 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Neeraj,
Thank you for your wonderful 5-star review! We're delighted that our team's efficiency and expertise made a complex issue disappear in under a minute—that's the MilesWeb standard.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Technical Support Team Member Shahid…

Technical Support Team Member Shahid Shaikh solve Query. Good job "Shahid Shaikh".

1 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Sumit,
Thank you for this glowing review! We're thrilled that our team's strong technical knowledge, professionalism, and genuine empathy shone through brightly during your entire interaction.

Regards,
MilesWeb Team

Rated 5 out of 5 stars

Great support by Sanket Walve from Milesweb

I appreciate the great support given by Sanket Walve for configuring email set up on Miles web. I wish him all the best. Milesweb is great to use.

1 April 2026
Unprompted review
MilesWeb logo

Reply from MilesWeb

Hello Jamal,

Thank you for this amazing review! We're so glad our support team could handle your issue smoothly and go above and beyond for you.

Regards,
MilesWeb Team

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