Sharon was very helpful. She was patient answering my questions about hiking shoes and advised me criteria of the right size of a hiking shoe. It's sad to hear that Millets-Bracknell is going to be... See more
Company replied
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Such a shame this store is closing after so many years. They have got lots of bargains with everything reduced. Despite imminently losing her job, the staff member was pleasant, cheerful and helpful.... See more
Company replied
I walked out of the store the previous week due to a bad experience with a member of staff. However, this week, I was served and helped by Sharon and I could not have asked for better service.
Company replied
Used the click and collect to the Bracknell store. The was the nearest to where I live. All was fine, the item was delivered to the store and I was notified to collect within 48 hours of purchase. H... See more
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Company details
- #67 of 90 best companies in Outdoor clothing and equipment shop
- #65 of 124 best companies in Activewear shop
- #36 of 58 best companies in Bags and luggage shop
- #63 of 79 best companies in Camping Shop
About Millets - Bracknell
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
46 High Street, RG12 1LL, Bracknell, United Kingdom
- 01344 203524
5.0
Excellent
2k reviews
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Sharon was extremely helpful and…
Sharon was extremely helpful and checked stock for fleece that was not on display. Eventually purchased two lightweight fleces
4 November 2025
Unprompted review
Reply from Millets - Bracknell
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Oliver was very good.
1 November 2025
Unprompted review
Reply from Millets - Bracknell
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Excellent service from Sharon today
Excellent service from Sharon today. Brilliant with my children and she went above and beyond to make it a lovely shopping experience for them.
1 November 2025
Unprompted review
Reply from Millets - Bracknell
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Millets Customer Care Team
Oliver very helpful in store lovely…
Oliver very helpful in store lovely fella
1 November 2025
Unprompted review
Reply from Millets - Bracknell
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Stephen looked after me very well today…
Stephen looked after me very well today when I went to buy my new walking boots. He is a credit to your shop. Thank you. Yvonne
30 October 2025
Unprompted review
Reply from Millets - Bracknell
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Reply from Millets - Bracknell
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Millets Customer Care Team
Stephen was great
Stephen was great! He was really helpful and friendly, and made my shopping experience easy and pleasant. Thanks, Stephen!
29 October 2025
Unprompted review
Praise for Millets Bracknell Store!
Trying to find availability of an item in store that I’d seen online, I first spoke to Stephen on the phone, who went off and found the item I had described and said it could be held for me until the next day. The same day. I was able to go into the store and try on the item that had been held for me. Sadly, it was not as expected and so the hard work for both Stephen and Sharon began!
After trying on numerous coats, the coat I settled on was not in stock in my size!
The patience, helpfulness and efficiency of both Sharon and Stephen was so appreciated though and I felt compelled to write and thank them for their great customer service. Thank you both!!
25 October 2025
Unprompted review
Reply from Millets - Bracknell
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Millets Customer Care Team
Very helpful service
Very helpful service from Sharon on fitting for a pair of walking shoes, and from Megs on payment for purchases.
24 October 2025
Unprompted review
Reply from Millets - Bracknell
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Great customer experience
Both Stephen and Oliver helped me all the way to choose the best jacket option for my daughter.
19 October 2025
Unprompted review
Reply from Millets - Bracknell
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Reply from Millets - Bracknell
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Friendly staff
Good selection of items and good prices. Stephen's very friendly and helpful. Would definitely go back in the future.
10 October 2025
Unprompted review
Reply from Millets - Bracknell
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
The staff were very pleasant
The staff were very pleasant. They showed us where we need to look for our items
11 October 2025
Unprompted review
Reply from Millets - Bracknell
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Nice experience.
The store had a wide range of outdoorsy items. Stephen was friendly and very helpful.
11 October 2025
Unprompted review
Reply from Millets - Bracknell
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Sharon and Stephen were so helpful and…
Sharon and Stephen were so helpful and founde the perfect walking boots for my daughter who has very specific tastes;
4 October 2025
Unprompted review
Reply from Millets - Bracknell
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Millets Customer Care Team
Great customer service
Great customer service. Recommend this store. Ben & Sharon were really helpful.
17 May 2025
Unprompted review
Reply from Millets - Bracknell
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Excellent customer service
Excellent customer service. It was Cody's first day and he could not have been more helpful. Manageress was on hand too, great team. Great patience while I tried on several pairs of boots, always lots of useful info. Very happy customer.
3 October 2025
Unprompted review
Reply from Millets - Bracknell
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Stephen helped us with our choice of…
Stephen helped us with our choice of product, a very cheerful and obviously knowledgable young man. A delight to meet.
4 October 2025
Unprompted review
Reply from Millets - Bracknell
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Always great friendly service in…
Always great friendly service in Milletts in Bracknell. Never pushy but always attentive and available if needed whilst being very friendly. Today was Megan’s turn to be the friendly member of staff, so thank you for the great service.
29 September 2025
Unprompted review
Reply from Millets - Bracknell
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Excellent help and advice
Excellent help and advice from Jack helping me choose a Peter Storm jacket and fleece.
20 August 2025
Unprompted review
Reply from Millets - Bracknell
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
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