Millets - Bracknell Reviews 1,601

I was taken great care of by Jack. He was extremely professional and very approachable. Jack helped me organise the equipment I needed for my son’s DoE. He went above and beyond and is a true ambassador for your company. Jack is an employee who deserves recognition.

Cody and other staff very helpful, polite and attentive, always go out of their way to make sure you have found everything you were looking for, or order it when needed. It's such a shame this shop is closing down will miss it and all the staff, I wish them all well.

Customer service was great by the name of Jack, quick, helpful and friendly. I'm a size 4 but was told North Face tend to have smaller shoes fitting so was offered to try a size 5 which fit perfectly. I bought what I needed.

quick store delivery
freindly staff, females but forgot their name

I needed to replace a child's rain coat & needed help to find what was suitable and within budget.
Natalie was very helpful, she led me to the correct section & the right sizes, she also gave me some product knowledge. It makes shopping so much nicer when you have lovely kind staff like Natalie ☺️

Excellent customer service from Jack who helped me find the product that I needed and as I’d mentioned it was for D of E, he asked if I had the discount card with me which I didn’t but I was able to prove that my daughter is attending so I received discount. Please use Millets - it’s such a shame they’ll be leaving Bracknell

Helpful well informed staff. Good value for money. Using my DofE leaders discount really is worthwhile. Natalie was able to help us make the correct choice.

Natalie was really helpful, great customer service.

I have been going to millets in Bracknell for years and always received quality and informative service from Natalie and her team.
Today i purchased another tent with great personality advice and reassurances from Natalie
I will be back for more items soon, don’t close until then xx

Excellent customer service from Natalie. Found exactly what I needed easily. Sad to hear the store is closing and wish the staff luck in the future.

I was speaking to Natalie today and she showed me how to fold my rain jacket. She is such a lovely lady, and honestly what she showed me feels like something that should be patented!

I also wanted to say that I truly believe she should be part of the design team and not just working in-store. Her practical knowledge, creativity, and way of explaining things really stood out.

Just thought this feedback deserved to be shared.

Having popped into Bracknell store, it was very sad to hear that the company have taken the decision to close this store. Dispite the likelihood that Jack will soon be looking for alternative employment, he was nothing but professional. Assisting me in finding the right pair of walking shoes. Good luck Jack and keep up the good customer service.

Natalie and Sharon were very helpful, shame the store will be closing as always great service!

Natalie, was amazing - I had a last minute panic to get my son some boots on the day of his Duke of Edinburgh. I turned up first thing where Natalie quickly recommended which boots to buy and served me quickly. I am sorry to hear the shop is closing and wish Natalie all the best. Thanks James

Excellent service by Cody. He was very knowledgable, friendly and helpful. We found what we were looking for.

Great service by the two staff today.

I wandered into Millets looking for walking boots. Even though the store was closing down, Sharon was very helpful telling me exactly what was left in stock and what wasn't and explaining the waterproof system! Thank you

Absolutely amazing service got the boots i need an will be greatfull for there help

Purchases always good value for money. Staff are always pleasant and helpful (Sharon on this occasion)

Went into Millets, Bracknell today and the 2 assistants Sharon and Natalie (I think) could not of been more helpful. Both were chatty and engaging and nothing was too much trouble. Sorry to see the posters up say the store is closing